Netduma Fraser

Likely just a reboot would have been needed to get the internet back and then see if the fix makes a difference, the reset would have wiped that, do let us know if you want us to apply it again on Monday, so you can then reboot and test. It has seemed to fix the issue for someone else.

No worries, if you enable remote support in Settings I'll get the team to connect and make the changes!

Gracias, desafortunadamente no da una buena representación de la configuración más amplia que puede tener el enrutador, ¿podría proporcionar la captura de pantalla como se muestra arriba?

¿Podría proporcionar una captura de pantalla en inglés de la interfaz de Livebox, por favor?

¿Cuál es el modelo del router de la empresa? Veremos qué opciones se pueden cambiar allí para permitirle usar QoS correctamente en el XR y tener mejores juegos.

Si vuelve a conectar el enrutador de la empresa, deshabilite QoS en eso, luego conecte el XR al enrutador de la empresa, podrá usar QoS y debería notar una diferencia

Hey, welcome to the forum! It doesn't quite work that way. The static IP you have paid for is your public IP address, any device you connect to your network will appear to have this IP address from outside your network. Local IP addresses are different, they are what the router give to devices so they can tell them apart and determine where to send traffic etc. So your public IP will never change now. You can give your PC a static local IP address and that will help if you make any port forwarding rules etc, you can do this by going to LAN Settings, then giving it a reservation (you can enter the IP it already has from the router - you can see this on the device manager). Then your port forwarding rules will always be valid as the PC local IP will not change.

Ahh well done for figuring it out and thanks for posting the solution!

This is something we've seen a few times recently, our conclusion is that some of the servers on the West Coast are no longer used or used during peak times/busy periods as with or without it seems to default towards the East unfortunately

I'll double check with Liam and Alex on this and get back to you!

Eso probablemente tiene QoS que también lo está ralentizando, por lo que si lo desactiva, debería ser mejor

On the XR go to Settings > Internet Setup, from there select you need a login and you can enter the PPPoE details - make sure to select Always connect. Then you can go to VLAN in Advanced Settings, click the existing Internet rule and change the tag to 500 and you should be good to go.

Elimina todas las reglas y prueba sin ellas para ver si es mejor. ¿Has obligado a otros servidores a ver si juegan mejor?

No updates as far as I can see, it's unlikely something remote was done as they would have commented, do let us know if it happens again and we may get some more logs if needed

Yeah on Halo, I'll check in with Liam and see what settings he was using specifically

Try disabling cross play and see if that makes a difference

You don't necessarily need to add it as a TV and add ports, keep it as a PlayStation and it will be appeared greyed out and apply to the whole device - are you following the guide from the user in the other topic?

Oh I see, are you using it through HybridVPN? If so how have you added your device to HybridVPN?

Are you certain the VPN server is showing up on the Geo-Filter and it's not a game server instead?

Eso está bien, usar Aplicar a WAN podría mejorar el rendimiento, por lo que definitivamente es algo para probar. ¡Háganos saber cómo le va!

¡Esos resultados son muy buenos! Bufferbloat solo se convierte en un problema cuando su conexión está saturada (se usa todo el ancho de banda) y a sus velocidades es poco probable que suceda. Sugeriría intentar forzar diferentes servidores para ver si otros juegan mejor, incluso si están un poco más lejos.

Todavía es un problema y requiere una actualización, por el momento le recomendamos que mantenga la configuración actual para que QoS pueda funcionar para la carga

Thank you, we'll take a look!

What were your results when you switched to Always?

Great, I'll pass it on so we can add it to the main whitelist