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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    Merci, cela semble assez étrange, comme si vous manquiez d'options. Je recommanderais de faire une réinitialisation d'usine, puis pendant l'assistant de configuration, permettez-lui de mettre à niveau vers le dernier micrologiciel pour vous. Ensuite, voyez si la mise à jour du firmware est disponible dans les paramètres après.
  2. Netduma Fraser
    Pourriez-vous fournir une capture d'écran non recadrée de toute la page, s'il vous plaît ?
  3. Netduma Fraser
    You can stay on that version if you wish to but it doesn't have all the security updates and latest features. I would suggest as above to upgrade again, factory reset then don't change any settings at all, if it happens again then please get us the log from the System Information page on the router and we can take a look.
  4. Netduma Fraser
    Thanks for the information! Of the 50+ devices are most left on & connected but not necessarily being used?
  5. Netduma Fraser
    Brilliant to hear that, thanks for the update!
  6. Netduma Fraser
    Good plan, still a good little router and someone will definitely enjoy having it while you enjoy the better hardware!
  7. Netduma Fraser
    These things are certainly possible, we are currently working on the next iteration of QoS and I would say that it's pretty next level. When it is available (no ETA), give us your thoughts on it and whether you think these suggestions would still be a worthy addition and something you'd like to see and we can certainly look into it.
  8. Netduma Fraser
    You likely wouldn't see it in the device network settings as it would show the local IP there and that won't change. Check the local IP in the Device Manager for the devices you're adding, then check the local IP on the devices themselves, do they match?
  9. Netduma Fraser
    Certains navigateurs Web essaient automatiquement de le forcer, vérifiez avec un autre navigateur ou utilisez spécifiquement http://192.168.1.1 à la place et voyez s'il se charge sans l'erreur
  10. Netduma Fraser
    Where are you checking the IP? Are you checking the IP on the connection settings of the device?
  11. Netduma Fraser
    Welcome to the forum! I've moved your topic to the appropriate sub forum. Everything looks good there and there is nothing in the logs either as it is connected properly. Your public IP can cache so please reboot the devices you're trying to VPN and then see if it changes. Also how are you determining if the IP has changed on the Smart TV/MacBook?
  12. Netduma Fraser
    Thanks for that, I'll pass it onto the team to take a look!
  13. Netduma Fraser
    Try to factory reset until you're able to get back in, then go to routerlogin.net/debug.htm connect a USB to the router and set up logging so it saves to the USB, then once it disconnects you should have logs on the USB that you can then share with us
  14. Netduma Fraser
    Forcez-vous une connexion à l'interface en utilisant HTTPS ?
  15. Netduma Fraser
    Could you do a speed test and then download the log file from the log panel menu once it's complete and post it here please? Then maybe we can see if there might be anything intefering.
  16. Netduma Fraser
    Vous n'avez pas besoin des deux, DumaOS Classified Games donnera la priorité à votre console, l'un ou l'autre fonctionnera aussi efficacement l'un que l'autre
  17. Netduma Fraser
    Could you try accessing using a PC please and see if you get the same issue? You may also need to clear the browser cache/cookies on the phone to get it to load there.
  18. Netduma Fraser
    As you've found it seems like the issue here is the PC itself, given the R2 shows other devices and they're all working just fine. There are no settings by default other than Adblocker which you've disabled that could potentially single out a device. It sounds like the switch is a dumb switch so on the PC itself open command prompt, type ipconfig press enter and then post a screenshot of the results here please.
  19. Netduma Fraser
    Recomendaría echar un vistazo a nuestras guías de configuración óptima aquí: http://support.netduma.com/en/support/solutions/folders/16000090646 Proporcione también aquí una captura de pantalla de su página Geo-Filter actual, por favor.
  20. Netduma Fraser
    Double check the IP for the PC on the Device Manager is the same as the IP that is shown on the PC itself as it may have been changed. Also what web browser are you using to access the interface and are you forcing a connection using HTTPS to the interface?
  21. Netduma Fraser
    Where are you seeing this error, as a pop up box or in the web browser console? What firmware version are you currently on?
  22. Netduma Fraser
    Were you able to get this sorted with the above advice?
  23. Netduma Fraser
    D'accord, car les appareils connectés en amont peuvent retirer de la bande passante du XR et donc vous donner des vitesses plus faibles. Vous avez dit que vous avez désactivé la QoS, comment l'avez-vous fait exactement, l'avez-vous fait depuis le menu Congestion Control ? Est-ce un nouveau problème ou avez-vous juste les vitesses? Il y en a un de prévu, vous pouvez voir la progression du firmware ici : http://support.netduma.com/en/support/solutions/articles/16000132677-dumaos-firmware-progress
  24. Netduma Fraser
    Avez-vous d'autres appareils dans votre maison qui sont connectés à la livebox, des téléphones, des téléviseurs, d'autres PC, etc. ?
  25. Netduma Fraser
    Le PC et la console sont-ils les seuls appareils que vous avez chez vous ? - Les appareils sont-ils toujours connectés à la livebox ? Vous ne devriez pas avoir de problème pour obtenir vos vitesses, il est capable.
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