Netduma Fraser

What do you mean the R1 couldn't cope with the software anymore? What issues were you having? We usually say if you care more about software than hardware then the R2, if hardware then XR500. Given your speeds and if you're not planning to upgrade that anytime soon then the R2 would be what I recommend.

Could you make a new topic for your issue please and we can help there. While you do that, see if you can grab the log file from the System Information page when the disconnect occurs as that may help narrow it down.

Great news! Are you using Mirror mode or is it disabled and you're connecting to 5GHz manually?

That's quite possibly due to Safari, if you use another browser does it work?

j'ai répondu dans ton autre sujet

Fair enough, please email [email protected] with a link to this topic and your order number and we can arrange that for you.

You can do if you wish, shouldn't be too much longer for the firmware though, we're trying to push it out pretty soon

The settings won't change no but things that could affect it may change, e.g. how many devices being used at the time, how much traffic they're using etc. That's why it's best to find out what QoS settings work best when your network is completely saturated. Even in game the server load may increase, you won't get put on the same server even if it's in the same location (they have many clustered in one spot)

We're working on a more automatic version of QoS, as far as I am aware our plan in that regard is to run speedtests every X amount of time so that would update it for you.

@Bcobz thanks for the great feedback, that's really awesome to hear! Also to address your point on the Rapps not loading, that is something we have been actively working on for months, it's been a super tricky issue to solve, hence why there hasn't been a new version in a little while. We're confident though that it will be fixed for the next version.

Actualmente, no puede bloquear anuncios de YouTube con Adblocker, pero lo estamos investigando. Se pueden agregar listas como Easylist en formato de texto. Si agrega una lista que es demasiado grande, puede bloquear la función, así que trate de mantenerlos por debajo de los 5Mb de tamaño

Every router has a version of 3.0 other than the XR300 so it's not like we haven't released it at all, yes some are in beta and we're working to bring those out as soon as we can

There weren't any DumaOS changes from Netduma, it was primarily an update from Netgear. Every firmware is tested by them, they have a strict QA policy. Naturally each team is best with their own software so they missed something we may not have but then again compared to owners of the router running the beta not many have reported the issue.

We didn't have any input on this version so we didn't test it ourselves, otherwise we most likely would have caught this. We are working on new firmware currently.

Do it for 10.0.0.x as that is what it is set to

Use that IP instead, the reason it changed to that IP will have been to prevent a conflict with the ISP router which must use 192.168.1.1

You can find detailed instructions on how to upgrade using TFTP here: https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP?article=000059634

We didn't add any changes into that version ourselves so it could be a bug - when rebooting wait 2 minutes before you access the interface and that gives it time to properly load

Thanks for the heads up @AsNCo as you say it's a bit of a tricky one given it blocks ads on sites, we'll keep an eye out to see if anyone else has this issue

Okay that's very interesting. While connected direct to the Arris, please follow this test and let me know the result please https://winbuzzer.com/2020/05/29/windows-10-how-to-tell-if-your-isp-uses-carrier-grade-nat-cg-nat-xcxwbt/

Are you checking in console network settings or in game? What do they both say - is there a difference?

Enable IP Passthrough and you should get an Open NAT https://www.manualslib.com/manual/1399747/Arris-Nvg599.html?page=73#manual

Clear your browser cache/cookies and see if you can access the interface - if you came from an old version this should allow you to see it and access the setup wizard to complete and get internet. We're working on it and will get it out as soon as we can, don't have an ETA on that. Glad to hear you were able to resolve it, let us know if it happens again.

Please disable QoS from the Congestion Control menu and test using speedtest.net Are any devices other than the R1 connected to the router from the internet company?

What do you mean exactly? Disable it from that menu, even though you have one device connected it can still impact the speed. Do you have other devices connected direct to the modem then?