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Netduma Fraser

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Everything posted by Netduma Fraser

  1. It's very bizarre it's not prioritizing with those rules. Check the IP on the PC itself then check the Device Manager on the router for the device you think it is, do the IPs match? Did you switch the VM hub to router mode and put the XR in its DMZ? Have you made any other settings changes for the PC such as putting it in the DMZ on the XR, setting Traffic Controller rules etc?
  2. It could still be the cloud issue, in which case when it can be updated it should help with that but yeah if it happens again do raise a ticket with them and see what they say
  3. So no LED lighting up for the rules? Can you provide a screenshot of the rules just so I can double check please. When removed that makes more sense, you're gaming packets are getting queued behind the stream
  4. Are you just seeing it not working on that Adblocker test or also on websites where ads were previously blocked but now aren't?
  5. It won't turn it off no, you'd have to disable it You don't have to do that but presumably you're talking about when adding it it appears greyed out. That just means it's applied to the entire device and you can't specify services. I'd need the ID to look into that but does sound like it could be a mislocated authentication server perhaps
  6. Remove the File Sharing priority and monitor it. Congestion Control can be found in Ping Optimizer > Advanced. If you could grab the logs before the reboot that would be great, otherwise the risk is that the logs pertaining to the issue are lost which is what happened there
  7. Are you just losing connection to the game or the internet as a whole? If the internet does it happen with other devices as well? Are you using the Geo-Filter? If so disable that then check again, does it still happen?
  8. I responded in the original topic you made yesterday, we can continue there: https://forum.netduma.com/topic/58704-netduma-r2-duma-os/#comment-443543
  9. Can you provide a screenshot of your Adblocker page please? It does sound more like a cache issue if another device works
  10. All good thanks, hope you are too! How did/do you have Congestion Control/SmartBOOST set though? Did you reboot the router? If so did you get the log after the reboot? Looks like that's what happened but If not, what time did it happen approximately?
  11. You have to live in Australia and take out an internet package with Telstra and then you can add it on
  12. The PS5 and the device playing Fortnite, when you turn them off are they in an instant on/standby mode at all? If so fully shut them down and see if it works the next time
  13. It is an Internet Service Provider in Australia, you can addon Internet Optimiser (a form of DumaOS) as part of your monthly internet subscription and it's accessible on their modem
  14. Normal for ethernet, you can set apply to WAN as well, if your ISP supports it then it may provide a benefit
  15. Yes & not port 1 just port 443 source & destination for the same PC
  16. If you've disabled it recently, went to the site and then re-enabled it then it can cache and still show the ads. Check in an incognito window and see if it blocks, if it does you'll need to clear cache/cookies in your browser. Otherwise, add the page you're trying to block and check it manually then. Will let the team know the game needs updating via DPI. If you select Games Console as the service it will prioritize it in the meantime.
  17. Don't do every port because that could actually make it worse, it also bypasses Congestion Control completely. Do it with the 2 rules I mentioned and Congestion Control set to Auto Remove the rules completely and set Congestion Control to Always See if it works better one of these ways
  18. Okay that does sound like we've done it then, someone else is having the same issue so I think it probably is that. I'll pass this ID over to help getting it resolved.
  19. Stops working in what sense, stops prioritizing the specific game you're playing? Does it work for some games and not others? Hard to say at the moment.
  20. No working for all devices, specific pages etc? As in DumaOS Classified Games isn't activating when playing or after having added it manually?
  21. Is this with split bands so you connect to each manually? If you merge the bands back together and do a download or stream does it switch to 5GHz automatically?
  22. You can't determine their router is bricked just from the information provided. I'll be happy to continue helping you in your own topic, if you can reply there then we can go from there.
  23. What do you mean by not working exactly? Can you provide more information?
  24. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? How is the PS5 connected, via ethernet or WiFi? How have you setup the Geo-Filter?
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