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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Try accessing using 192.168.1.1 instead, does that work correctly? It's not normal for someone to have so many issues with different routers and usually points to something about their setup causing a conflict
  2. Ahh, Sie müssen die Xbox Companion-App auf W11 verwenden: https://www.groovypost.com/howto/check-nat-type-on-windows-11/
  3. Try this, for when you're wanting to change the location specifically: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works. It's also worth noting that forcing servers much further away isn't always guaranteed. Ping Assist is an assist, not a hard filter, the way it works you can sometimes get servers slightly higher than what you set. It's best to set it to 0 if you're wanting to force a specific location.
  4. Could you provide all the files you downloaded and let me know the server you want to connect to and I'll see if I can get a working config for you. Is it definitely the correct email/password for connecting with the VPN as well? They may have separate credentials you need to use.
  5. Hey, welcome to the forum! Sorry to hear you're having this issue, how were you previously getting internet to all your devices, just using another router? Do you know if you require PPPoE, VLAN or DHCP identifiers to get a connection at all?
  6. Hello, welcome to the forum! That is an authentication server required for online play, it does not impact your game experience at all. The host inside your radius will be the game server and that will be the ping that matters when playing.
  7. You can find out more about it here on the official EE site also: https://ee.co.uk/broadband/wifi-enhancer
  8. Once we get access to the interface we can get all those issues resolved easily, I answer the emails and as you contacted in multiple places and replied here first I continued the conversation here. You can see the terms at netduma.com/terms Unplug the R2 from power, wait for 10 seconds, hold the Factory Reset button, while continuing to hold plug the power back into the R2 and keep holding the reset for 30 seconds then release. Wait 2 minutes, then try accessing please and see if you can go through the setup wizard. It's a different kind of reset which may have more success.
  9. That will be an authentication server required for online play and won't affect the game connection. Could you provide a screenshot of your QoS page please?
  10. Yes they will be as well, I know it'll be on the Smart Hub Plus, outside of that I'm not too sure, it will launch on Friday I believe and more information will be available then.
  11. Well done on getting it sorted! Thanks for the report!
  12. NAT Typ 2 ist auf PS5 geöffnet. Für den PC gehen Sie wie folgt vor, um Ihren NAT-Status unter Windows zu überprüfen: Gehen Sie zu Einstellungen > Gaming > Xbox-Netzwerk Der Test wird automatisch ausgeführt. Dies schlägt normalerweise fehl Klicken Sie auf „Fix it“ und warten Sie auf die Bestätigungsmeldung Klicken Sie auf „Erneut prüfen“. Es sollte mit Ihrem NAT-Typ zurückkommen Wenn es „Offen“ ist, ist es sehr wahrscheinlich, dass das Spiel Ihren NAT-Typ falsch interpretiert. Sie würden dieselben Ports verwenden, aber den, der für die Konsole offen ist.
  13. Well done on learning a new language, it's a difficult thing to do! You can find it in the first post of this topic. https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/
  14. A VPN rarely improves the connection as you're adding extra hops to get to the server so it usually increases your ping, we don't have any specific recommendations for a VPN. Yes if you restart you would need to re-enable the VPN. Best to disable it first then reboot.
  15. I'll pass it on to the team to see what is happening.
  16. I don't think the Setup Wizard has properly been completed that's why, bridge mode wouldn't affect the ability for you to access the interface but good for you to do regardless. When you get the infinite loading if you reboot the R2, wait 4 minutes then access does that work?
  17. I've asked Alex to do it as soon as he can, it doesn't prevent you from connecting to those servers with the Geo-Filter though
  18. Resync the cloud and then it should appear
  19. You'd need to keep it as a PlayStation
  20. There is no real priority order, it will prioritize based on the order traffic is sent/received. It depends, Games Console will use ports, other profiles will use Deep Packet Inspection.
  21. If it's listed as a peer it's likely misclassified, if you provide us with the ID we can correct it but it's just an aesthetic thing, it doesn't affect how it performs. Some servers don't always respond well to a ping so you may not see one once in awhile.
  22. Currently we're just focusing on completing the feature so haven't begun to think about porting it to other hardware yet. There isn't a beta currently for the XR1000 but 3.3 is coming to it, shouldn't be much longer now.
  23. No it won't prioritize all traffic, just the ports that are usually used for gaming.
  24. I'm asking Alex to see if he can do that soon.
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