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Netduma Fraser

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Everything posted by Netduma Fraser

  1. For the phones/tablets, if you disable the Random/Private MAC addresses option for the WiFi when you're connected does it continue to happen?
  2. Are you getting a worse ping than mentioned as it's not a bad ping at all really. What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode. Are ALL devices connected to the R3?
  3. I don't make decisions on policy or firmware so I'll pass it on, I've responded to your email.
  4. Routers are generally very low power and are designed to be on all the time so I would suggest as the others have to leave it on. You could disable the RGB though every night as that would save some power.
  5. I'll add it to the list!
  6. They're both blocked there unless you zoom out and see anything else being allowed?
  7. Have you followed all the steps you did previously? Did you factory reset after the update?
  8. Correct/we made fixes and sent to get it built again
  9. That's a good question, it's been a very very long time since that firmware has been used, from memory it would be the latter
  10. You'll need to sign up here first: https://forum.netduma.com/topic/39415-introducing-early-access/
  11. Thanks for your feedback, I'll reply via email.
  12. I don't think it's necessarily the router in this scenario, I am pretty confident it's on the game side. If nothing has changed on your end and the only thing that has changed is a game update that would indicate its the issue
  13. Are you trying to force a server very far away from you? Looks like you use IPv6 so can leave it enabled
  14. When you tried the beta did you go through the proper process so intermediary firmware > RC14?
  15. We do not provide estimated times of arrival anymore as it is always subject to change. When it is ready it will be released. We're not purposely withholding a firmware, we're waiting for a build from NG, then it'll be tested. A beta firmware is not required to enjoy the router features, all the features you need you already have to eliminate lag and have a better online experience.
  16. The router purpose isn't to get you bot lobbies. Disable Steady Ping on the Geo-Filter page by clicking Steady Ping at the top of the map and the ping will be more as you expect.
  17. Could definitely be the above also, let us know how you get on
  18. Great to hear it's working now, thanks for the update!
  19. HybridVPN isn't implemented yet but will likely come in the next firmware. I don't know anything about the VPN you're using but if it provides you with wireguard or OpenVPN configuration files it would work
  20. I'm sure it would be possible yes but most games do already have some sort of networking data you can enable in game, especially the esports type games so I don't know how beneficial it could be. I will add it to the list though, would definitely be a really cool addition to our portfolio.
  21. Probably yes, they're more enterprise level so will definitely have a PPPoE option
  22. It's not a contradiction, we get a build, it goes through testing, if it passes then it can be released, if it doesn't then fixes have to be made and it has to be built and tested again. Rinse, repeat until it's at a stable place to release.
  23. That won't be the IP you access the repeater interface from though correct? You're still connecting from the WAN side when you're directly connected to the R3 WiFi as the repeater WAN port is connected to the R3 LAN port. I mean the devices connected to the AP, what IPs are they getting.
  24. No there isn't as you will have deleted the router doesn't have a record of it. No specific recommendations, if you already have another router that should handle it fine.
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