Netduma Fraser

When you say with SmartBOOST turned on, does that mean you get full speeds when you've disabled it fully - as in you go to the page and it says it's disabled and you can't change any settings?

You're making a static route not a static IP. Static IP will be in LAN settings, should be much easier. When you've done that put the IP into the DMZ function on your ISP modem/router and that should sort it.

Try disabling SmartBOOST fully from the menu icon > Settings, if that doesn't help the team are looking into it so should get a fix soon

Does that white server in your radius appear the whole time throughout the game when the server is outside the radius? If so could you provide the ID of it please?

I've sent you .23 via PM, you can upgrade from Settings > Troubleshooting, once complete I'd recommend doing a factory reset

Just posted a few hours ago about it above ^ Well the way HybridVPN works is that you can apply the VPN to specific traffic/ports and the rest of the device can go through your normal connection

.16 is the main version, the numbers after are not accounted for in the version usually

If you do the same as the above you'll be able to connect without adjusting settings

Port forwarding works, it just shows as inactive, I don't have precise dates for each issue but a firmware for fixes should be out this week

Great thank you, I'll pass that onto the team to whitelist

Sorry for the late reply, sign up for Early Access here: https://forum.netduma.com/topic/39415-introducing-early-access/ and we can get you on that, I haven't seen anyone report that issue on that firmware

It's most likely the Adblocker blocking it, if you disable it or add it to the whitelist can you connect then? The firewall shouldn't block any websites at all, the only thing would be Adblocker

That's the exact process you'll need to do, it shouldn't take too many times, if you could provide the IDs we can probably extrapolate a range of IPs the chat servers are likely to use which would fix/reduce the issue

Yes it would - unless they've added new servers we're not aware of that we need to whitelist, that can happen from time to time

Ah okay, understood, I'll add import/export of denied/allowed servers/hosts to the request list

It'll be prioritizing gaming or something else over the speed test most likely, do you have Congestion Control enabled also?

Can you provide a screenshot of what you're seeing please?

What do you get through speedtest.net? If you reboot your console then check again does it ping?

I think it'll require dev input/fixing so I've let them know and hopefully they'll be able to get it sorted very quickly

85ms would probably play okay, try it just to see if that is what is happening

That's great to hear, thanks for the update!

I've sent it to you via PM, instructions above

There are multiple servers but should just take a few times to get them and then you'll be good. Make sure to add your friends to the allow list also. We're aware of that, it uses different servers than you might normally use and depending on your proximity to them and your routing you may get lower results but it won't be limiting you in any way.

What's it doing now? Nothing later than .23 currently, the team are working on it.

There isn't any delay that I know of, I suspect the first updates will be primarily bug fixes