Netduma Fraser

All devices should be connected to the R3 via WiFi or ethernet so it can effectively control the network, otherwise devices connected to your ISP router could cause you to lag. The NAT type has nothing to do with the IP, NAT Type 2 is open, it just means you're behind a router, it's only possible to get NAT Type 1 behind a modem but functionally there is no difference, you have done what is needed for an Open NAT. You can find Congestion Control in Ping Optimizer > Advanced. You don't need to open ports. Let us know how you get on.

Give them static/reserved IPs in LAN Settings and see if they stay online more consistently then please

Could you email us [email protected] with a link to this topic please and we can help you further there

Reset your Bandwidth Allocation and then try again please, also do you have anything set for Traffic Prioritization?

Check the Asus internet settings and try to mirror those on the R3 to see if you can get a connection that way.

As above, it's usually always pinned to the top of the R3 Support forum

Are ALL devices connected to the R3? How are you checking NAT, on the console network settings or in game? How do you have Congestion Control set? Disable Steady Ping, that is the likely cause of the higher ping (it does do this by design), is it lower then?

Thank you, keep them coming!

It would be better in some instances but isn't required for proper functionality

Thanks for that, it's a tricky one, the in game ping seems to be showing the last ping response you got from the trace, they match up pretty well. However, you said the gameplay was terrible, was it laggy, did it feel more like 170ms?

You said you have 4 but only 3 are experiencing the issue, is there anything in common that the 3 share or anything different about the 1 that works?

Use the simple mode instead of polygon, does that work better then?

It's not something you could try as would require specific credentials/values, if you don't know then it's likely you don't need it. Are you able to reboot the box on the wall? If so reboot it, wait 2 minutes, reboot the R3, wait 4 minutes then see if you get internet through it

Don't use the built in speed test, use speedtest.net, do you see the same reduced speeds?

Could you connect the Asus to your modem then connect the R3 to the Asus, do you get the same problem then?

Are you testing on the router speed test or speedtest.net? Is speed test bypass enabled? What kind of network traffic is there over those days? The more information the better as we can more closely try to reproduce it then.

We're looking into all issues and working to get them resolved as quickly as possible but we're not going to rush out firmware that could potentially bring more issues

Thank you, I'll pass it on to be removed

Try this: Quit the application/game/client completely including from the System Tray Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) - change the icon Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

Do you know if your require PPPoE/VLAN in order to get a connection?

Are you saying if you manually resync the cloud that you can reproduce this issue? That's likely to be something else, are you using PPPoE?

Okay thank you, I'll pass it onto the team to have a look at what is happening

On that mobile interface if you go to Network Activity and the settings there you should be able to show router traffic, if you have that does it then show the usage you're missing?

Could you copy/paste the ID of the 119ms server here please? Hard to make out fully in the photo. Also resync the Geo-Filter cloud just in case we have already removed it.

No worries, you're very welcome!