Jump to content

Netduma Fraser

Administrators
 View Profile  See their activity

  • Posts

    83941

  • Joined

  • Days Won

    1728

 Content Type 

Everything posted by Netduma Fraser

  1. Netduma Fraser
    Can you provide a screenshot of what you're seeing please?
  2. Netduma Fraser
    What is your uptime currently? If you come off the interface for a few minutes then check again has it come down?
  3. Netduma Fraser
    Could you scroll down to the bottom of the log and also provide the config you're using please?
  4. Netduma Fraser
    What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode
  5. Netduma Fraser
    This is something we'll be testing yes. It's likely it'll already work if you add your phone with the CoD service/change the phone to a PlayStation in Device Manager then add it
  6. Netduma Fraser
    If you can provide a screenshot of what you see when that happens please that'll tell us more
  7. Netduma Fraser
    The beta is a more up to date version than the public one you will be on. You should already have that option so may be its on the beta one instead
  8. Netduma Fraser
    Upgrade to the beta and see if it works better then please https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/
  9. Netduma Fraser
    If you disable the Geo-Filter do you get the same experience?
  10. Netduma Fraser
    He's a little busy at the moment but he will be looking into it shortly
  11. Netduma Fraser
    Good to hear! We haven't adjusted anything. Do the steps I mentioned above and that should help
  12. Netduma Fraser
    Is the PC directly connected to the router via ethernet or WiFi or is it connected through a switch or extender etc?
  13. Netduma Fraser
    Did you manage to try it today and see if you get the same issue?
  14. Netduma Fraser
    No not in this one. It's a nice idea but people would definitely submit non bug issues, easier to curate on the forum and then pass it on to the team manually, I'll collect what I can and they'll ask for more info if needed. Thanks! There aren't any full proof workarounds we know of at the moment. Disabling IPv6 in LAN/WAN and disabling SmartBOOST entirely can help in some cases.
  15. Netduma Fraser
    No it's more for me to see what ping the router might be taking into consideration, it's something I've raised with the team. I think the Geo ping is reading too high as the ping has timed out but the in game ping won't actually be as high so it won't be as bad as the Geo makes out
  16. Netduma Fraser
    The logs show the backend processes and what is happening, it may not appear as an error necessarily or look like anything is wrong to you but would mean something to the devs. Always worth posting them just in case.
  17. Netduma Fraser
    We are aware Ping Optimizer/Speed Test isn't 100% reliable at the moment and it's something the team are working on. Those features can still work, it just may not be every time. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced.
  18. Netduma Fraser
    Can you provide a screenshot of your Geo-Filter page showing what you see when this happens please?
  19. Netduma Fraser
    So when you're in a game the Games Console rule isn't lighting up/showing any traffic at all? Are you playing through Steam or Battle.net?
  20. Netduma Fraser
    What's the trouble exactly? Can you provide a screenshot of your Geo-Filter page please? What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode
  21. Netduma Fraser
    I said it was in testing currently, we've fixed the issues (we believe) but they haven't been confirmed fixed yet so that's what we're doing currently. No point releasing a firmware with promised fixes unless it actually does. We don't conduct firmware testing with influencers
  22. Netduma Fraser
    If you email us we can give you a confirmation [email protected]
  23. Netduma Fraser
    Did you try this method below?
  24. Netduma Fraser
    You can put the console in the DMZ and that'll be an easy way to get an Open NAT
  25. Netduma Fraser
    Okay so not the app specifically, hopefully will be resolved in this next firmware
×
×
  • Create New...