NEW R3 FIRMWARE - DumaOS 4.0.1510

[Netduma Alex]

Hi everyone,

We are excited to roll out a major new firmware update for the Netduma R3, packed with significant improvements and optimisations we’ve been developing over the last year.

This is a comprehensive release. You will experience a noticeably faster user interface, improved Wi-Fi auto-channel selection, new dedicated front panel LED controls, and key memory and security patches designed for long-term stability.

Alongside these broader enhancements, we have completely overhauled two core systems:

Device Manager & Classification Engine
We have implemented a completely new Device Classification backend that allows classification and categorisation rules to be updated dynamically over the cloud. Just as our DPI system automatically updates to support new games, DumaOS can now recognize and categorize newly released smart devices as soon as they hit the market.

To help make Device Manager as accurate as possible, users can now optionally report incorrect classifications directly to us. This reporting is purely opt-in, fully anonymised, and directly helps improve detection accuracy for all users. You will be asked if you want to participate the first time you make changes in Device Manager, and you can easily change your preference at any time from the Settings menu.

 

Geo-Latency
We have fine-tuned Geo-Latency to work more reliably with our currently supported titles, while expanding support to include more games, such as Battlefield 6. We have also reduced its footprint under the hood to improve overall system performance.

Behind the scenes, we have been working hard on several exciting new DumaOS features that we are almost ready to share. Expect to hear more about those very soon.

Thank you for your patience in waiting for this new firmware, and thank you for being a Netduma customer.

DumaOS-R3-4.0.1510.sig

Full Changelog:

Spoiler

Device Classification

• A completely new Device Classification backend allows classification and categorisation rules to be updated dynamically over the cloud.
• New device types have been added.
• Users can now optionally report incorrect classifications, which directly helps improve detection accuracy for all users.

Wi-Fi Enhancements

• Wi-Fi auto channel handling has been improved, resulting in better channel and width selection.

Geo-Filter/Geo-Latency

• Significant backend updates have been applied to both the Geo-Latency and Geo-Filter features to improve connection filtering.

LED and RGB controls

• Dedicated front panel LED control support has been added.
• The Front LED Toggle and Dynamic Game Lightning toggle are automatically disabled if RGB is switched off.
• The selected RGB Animation has been made more obvious in the interface.
• The initial state of the front panel LEDs is now properly set and retained after a factory reset.

DPI (application detection)

• Speed Test detection has been added for Behavioural Identification (BI).
• DPI database loading issues and general DPI failures have been resolved.
• YouTube videos viewed in the Firefox browser are now detected correctly by the DPI engine.

Stability and Security

• Security vulnerabilities in the webserver and a Device Manager SQL Injection have been patched.
• DumaOS now uses less memory, which reduces crashes over long-term use.
• A Steady-ping memory usage fix has been implemented.
• Fixes were made to WAN settings to properly apply and reset VLANs, and to apply and reset WAN MAC Spoofing.
• Adblocker Cloud loading issues on the first boot after a reset have been fixed.
• Ping Optimiser resources are cleanly removed after tests are complete.
• Additional servers have been added for the built-in Speedtest.
• The Diagnostics Report no longer misses calls.

UI Enhancements

• UI performance has been significantly improved by utilizing React 18.
• Failed SmartBOOST auto allocations are now displayed on the Stats for Nerds page.
• A PPPoE Speeds warning has been added to settings and setup to prevent DNS misconfigurations.
• Mobile page transitions with nested switching are no longer broken.
• The tour cover page now fits correctly in mobile landscape mode, and the Device Manager tour step no longer points to nothing.
• Most locations with input fields now respond properly to the enter key.
• The UI now loads reliably after a Factory Reset or during UI exceptions.
• The setup no longer gets stuck on the splash screen forever after finishing, and early redirects between hardware setup and regular setup have been resolved.
• Logs are now completely rendered within the Mobile App, and HTML is no longer inadvertently displayed in the Public IP.
• The Data history widget now retrieves data immediately, and stars on the Device Manager reflect changes much faster.
• Clock times on the homepage have been fixed.
• The desktop Speedtest page is no longer scrollable when it contains empty content.
• Theme Override no longer gets stuck forever retrying.
• Minor copy and styling issues have been addressed, including a bad layout for the Factory Reset item on the Troubleshooting page for languages with longer text strings.
• The word "Fair" is now translated correctly, and the Network Activity graph now correctly displays upload data in French.
• Accent colour headings now properly display even if accent colours are not supported.

Known Issue

• There is a known issue with the WAN Settings page, when using a PPPoE connection. This will be fixed in the next firmware.

 

[DOGGAVELI]

Outstanding work as always team 😃👊 

[khu]

WOOO!!! Lets gooooo

[Zeriu]

@Netduma Alex With this update I've noticed that the router no longer recognizes the computers system name. For example my computer is named Jamie-PC and in device manager the router knew and automatically named me on the router as Jamie-PC. But now with this latest firmware it names everyone as Microsoft Windows Computer and I need to manually rename everyone myself. 

Additionally, there are less device manager icon options to select for each device on the network now. 

There is no longer a inique icon for Wi-Fi extenders like in the past. Not a major issue but strange to remove options that were available before. 

[Netduma Alex]

4 hours ago, Zeriu said:

@Netduma Alex With this update I've noticed that the router no longer recognizes the computers system name. For example my computer is named Jamie-PC and in device manager the router knew and automatically named me on the router as Jamie-PC. But now with this latest firmware it names everyone as Microsoft Windows Computer and I need to manually rename everyone myself.

This is actually an intentional change. For most users, we thought that the hostname wouldn't be useful. For example the default hostname for a Windows PC is usually DESKTOP-XXXXXXX, where XXXXXXX is a random series of characters. In this scenario, the name "Microsoft Windows Computer" might be more useful.

However I can see that for users who customise their hostnames, or for users with lots of the same type of device, this change is actually a step backwards.

Perhaps we could add a toggle to display hostnames instead, or perhaps we could put the hostname in brackets after the assigned name? I'll discuss it with the frontend guys.

 

4 hours ago, Zeriu said:

There is no longer a inique icon for Wi-Fi extenders like in the past. Not a major issue but strange to remove options that were available before. 

Due to the Device Manager overhaul, some of the device/icon mappings were broken. If for example we update the name of a device type from the cloud, it might no longer link to the correct icon, which I think is what happened in this case. I will talk to the frontend team and make sure we get non-generic icons for everything.

[Iced Soul]

Hey, quick question before I sign up with a new ISP. They're giving me a dedicated fiber line with a static IP on a /31 (mask 255.255.255.254). Their ONT will be in bridge mode going straight into the R3, no PPPoE.

Does the R3, with this new firmware DumaOS 4.0.1510, accept a /31 subnet mask in the WAN static IP settings?

Thanks!

[Netduma Fraser]

12 hours ago, Iced Soul said:

Hey, quick question before I sign up with a new ISP. They're giving me a dedicated fiber line with a static IP on a /31 (mask 255.255.255.254). Their ONT will be in bridge mode going straight into the R3, no PPPoE.

Does the R3, with this new firmware DumaOS 4.0.1510, accept a /31 subnet mask in the WAN static IP settings?

Thanks!

I'll respond in your topic

[faulko]

So we can use this update now?

My update button in the Duma is greyed out

 

[Mac]

Just a heads up.

The Mac Address Cloning area under Advanced WAN Details is constantly trying to load/buffer the address. This is on all Internet browsers and on the app.

I am also unable to enter and save any DNS Override or MTU settings as pressing the save button doesn’t save your inputs. This is likely because the Mac Address Cloning area is still trying to load. This also happens on all browsers and the app too.

Thanks.

[Redflame]

Just updated. I really appreciate the hard work @Netduma Alex and the team put into this update, plus thanks to @Netduma Fraser for always being there whenever lag managed to reappear. 
 

After redialling in CC — BO7 + BF6 feels rather smooth 😇, yay!

[Netduma Fraser]

20 hours ago, faulko said:

So we can use this update now?

My update button in the Duma is greyed out

Yes you can use it - download it and upload it to the router manually instead

20 hours ago, Mac said:

Just a heads up.

The Mac Address Cloning area under Advanced WAN Details is constantly trying to load/buffer the address. This is on all Internet browsers and on the app.

I am also unable to enter and save any DNS Override or MTU settings as pressing the save button doesn’t save your inputs. This is likely because the Mac Address Cloning area is still trying to load. This also happens on all browsers and the app too.

Thanks.

We're aware of that saving issue, that will be fixed

15 hours ago, Redflame said:

Just updated. I really appreciate the hard work @Netduma Alex and the team put into this update, plus thanks to @Netduma Fraser for always being there whenever lag managed to reappear. 

After redialling in CC — BO7 + BF6 feels rather smooth 😇, yay!

Great to hear and thanks for the kind words!

[AymmmR]

Hello.

I have a R3 NetDuma and everything was fine until today. I love the product and I have never had an issue or a software problem. But I can't boot it. It do not want whatever I do. I tried everyting I could. I just see there is a new firmware and I can't download it in this case. So please, help me about it. Regards

[Redflame]

2 hours ago, AymmmR said:

Hello.

I have a R3 NetDuma and everything was fine until today. I love the product and I have never had an issue or a software problem. But I can't boot it. It do not want whatever I do. I tried everyting I could. I just see there is a new firmware and I can't download it in this case. So please, help me about it. Regards

If you plug a laptop, pc or like an Xbox series into router via Ethernet can you open up router admin page at 192.168.77.1 on said device?

Does your internet provider use PPPoE or DCHP/IPoE? Is the R3 on an FTTP connection directly plug into an Ont or are you using upstream (DMZ)?

I would suggest turning R3 off, there’s a power  button at the back, then unplug it at the socket wait two mins, plug it back and turn R3 back on. If you have an ONT maybe turn that off as well. Turn ONT back on first, then when that’s power on with green lights/connection up status, turn R3 back on.

If that fails you could factory reset the R3 via the pinhole.

[AymmmR]

I already reset the device via the pinhole. Still not working. I use a Pc and I can't open up router admin page too. My provider use DHCP/IPoE. No Ont, no DMZ.

[mxttheo_]

On 9/17/2026 at 9:34 AM, Netduma Fraser said:

Yes you can use it - download it and upload it to the router manually instead

We're aware of that saving issue, that will be fixed

Great to hear and thanks for the kind words!

So I can update from the v.4.0.645 that I already have?

 

 

[Redflame]

1 hour ago, AymmmR said:

I already reset the device via the pinhole. Still not working. I use a Pc and I can't open up router admin page too. My provider use DHCP/IPoE. No Ont, no DMZ.

So what kind of internet do you have Coaxial, FTTC? Is there a device upstream like a modem or isp router that bridges your R3 to your internet? Have ensure the cable going into Wan Port isn’t loose or damaged/faulty?

When you pinhole reset how long did you hold it in for? I think it took us 20-30 seconds. 

[AymmmR]

1. It's a Swisscom FTTP fiber connection. The R3 was connected downstream via a Swisscom Internet Box, since the R3 cannot handle Swisscom's VLAN 10 directly on the WAN port.

2. The cable and ports are completely fine, verified with other devices.

3. For the pinhole reset, I held it in for over 30 seconds multiple times.

As mentioned, the unit is completely bricked: the power LED just blinks indefinitely, there is zero RGB lighting, the Swisscom box detects it as offline/powered off, and it doesn't respond to any reset or recovery mode. It ran fine for 2 years and suddenly died.

[sebastiano]

 Hi everyone, I just updated my router with the new firmware, but I can no longer connect or see the pings of the servers on efootball, I already rebooted the router, restored the factory settings but nothing, with the previous firmware it worked. I hope someone can help me thanks 

[Netduma Fraser]

19 hours ago, AymmmR said:

Hello.

I have a R3 NetDuma and everything was fine until today. I love the product and I have never had an issue or a software problem. But I can't boot it. It do not want whatever I do. I tried everyting I could. I just see there is a new firmware and I can't download it in this case. So please, help me about it. Regards

What do you see exactly when trying to access the interface?

15 hours ago, mxttheo_ said:

So I can update from the v.4.0.645 that I already have?

Yes you can

10 hours ago, sebastiano said:

 Hi everyone, I just updated my router with the new firmware, but I can no longer connect or see the pings of the servers on efootball, I already rebooted the router, restored the factory settings but nothing, with the previous firmware it worked. I hope someone can help me thanks 

You can't see any servers on the map at all? Double check the IP on the gaming device itself matches with the IP of the device you think it is on the device manager.

[AymmmR]

I absolutely cannot boot my NetDuma, it is in a bootloop and I can't even connect anything with it. Everything was fine for 2 years, I used it almost everyday.

[sebastiano]

18 minutes ago, Netduma Fraser said:

Cosa visualizzi esattamente quando provi ad accedere all'interfaccia?

Sì, puoi

Non vedi alcun server sulla mappa? Verifica che l'indirizzo IP del dispositivo di gioco corrisponda all'indirizzo IP del dispositivo che pensi sia in Gestione dispositivi.

Yes, I can see the servers, but they won't connect to them. It doesn't even show me the server ping, and they load forever. Could it be the app that needs updating? I use tablets and smartphones to connect.

[Netduma Fraser]

30 minutes ago, AymmmR said:

I absolutely cannot boot my NetDuma, it is in a bootloop and I can't even connect anything with it. Everything was fine for 2 years, I used it almost everyday.

How are you certain it's in a bootloop? What do you see when trying to access? 

15 minutes ago, sebastiano said:

Yes, I can see the servers, but they won't connect to them. It doesn't even show me the server ping, and they load forever. Could it be the app that needs updating? I use tablets and smartphones to connect.

The app does need to be updated to make use of this latest update but if you use a web browser that shouldn't affect it. Is it that they're not connecting i.e you're not getting into a game or they're not pinging as those are separate issues. If you can't get in then you may be forcing a server which isn't always available. Some games refuse to respond to pings so we're not always able to show the ping to you.

[sebastiano]

13 minutes ago, Netduma Fraser said:

Come fai ad essere certo che sia in un bootloop? Cosa vedi quando provi ad accedervi? 

L'app deve essere aggiornata per poter utilizzare quest'ultimo aggiornamento, ma se usi un browser web questo non dovrebbe influire. Il problema potrebbe essere la mancata connessione, ovvero non riesci ad accedere al gioco, oppure la mancanza di ping, poiché si tratta di due questioni separate. Se non riesci ad accedere, potresti star forzando la connessione a un server che non è sempre disponibile. Alcuni giochi si rifiutano di rispondere al ping, quindi non sempre siamo in grado di mostrartelo.

Can you tell me where to download the latest app? I mainly use my tablet to connect.

[sebastiano]

I have already downloaded the new firmware, and it is smoother than the previous one and the servers load immediately but I can't connect to them, in the previous firmware everything was slower but I could connect

[AymmmR]

29 minutes ago, Netduma Fraser said:

How are you certain it's in a bootloop? What do you see when trying to access? 

I am certain it's in a bootloop because the power LED blinks continuously (once every couple of seconds), there is zero RGB lighting, and the device is completely unresponsive. When trying to access the router via its IP or web interface, the page fails to load or connect entirely, even though my PC physically detects the Ethernet cable connection. Furthermore, my ISP router (Swisscom Box) lists it as offline/powered off.