Xr 500

[Bul]

download and upload I put them the same, what do you think?

[Netduma Fraser]

Gaming requires very little bandwidth, you don't need to assign much to it - I would assign more to streaming, don't forget about Congestion Control as well - that will prevent your game lagging while streaming

[Bul]

in the qos, top a congestion control advice automatic or manual?

[Netduma Liam]

1 hour ago, Bul said:

in the qos, top a congestion control advice automatic or manual?

I would suggest setting it to Auto-enable. That way, it will only limit bandwidth to background services if priority traffic is detected.

[Bul]

hi good day and here I am again, and some time I am noticing the decrease of servers on "ping heatmap" (warzone), but today they are completely gone, I was wondering, why? or if I have to do some process to update them.

[Netduma Liam]

7 minutes ago, Bul said:

hi good day and here I am again, and some time I am noticing the decrease of servers on "ping heatmap" (warzone), but today they are completely gone, I was wondering, why? or if I have to do some process to update them.    119.94 kB · 0 downloads      143.31 kB · 0 downloads  

A few users have reported this with the XR500, we'll get the team to look into it and see why it's not updating.

[Bul]

just to know, is there a date in mind?

[Netduma Liam]

Just now, Bul said:

just to know, is there a date in mind?

Could you please try hitting 'Resync cloud' now in Ping Heatmap and see if that's better?

[Bul]

already done nothing happens

[Netduma Fraser]

So resync, wait a 1 minute, then re-select the game or click ping again and it still doesn't show the servers?

[Bul]

I had to wait, it worked! you are the king in this area! Thanks again

[Bul]

and nothing, now it doesn't work"ping heatmap, I'm waiting but nothing, the same servers remain

[Netduma Liam]

3 hours ago, Bul said:

and nothing, now it doesn't work"ping heatmap, I'm waiting but nothing, the same servers remain

Is this for Warzone again? I can see that a few of them have stopped responding so I'll speak to the team and get them to push an update as soon as they can.

[Bul]

Yes yes warzone 

[Bul]

how do i see when updates are available? and how do i do them?

[Netduma Fraser]

It is a cloud update so you won't see anything when it is done and don't need to upgrade. Once we have pushed it on Monday you can resync the cloud and then it should work

[Bul]

it does not work

[Netduma Fraser]

We did push an update today, give the router a reboot, wait 2 minutes then resync the cloud again and see if it populates

[Bul]

nothing does not work, I restarted, waited, synchronized the cloud, waited, always the same server in the photo above

[Netduma Liam]

8 hours ago, Bul said:

nothing does not work, I restarted, waited, synchronized the cloud, waited, always the same server in the photo above

Could you please do the resync again, then go to System Information -> Click the three-line menu under 'Logs' and download the log file. If you could please send that over to us and mention the approximate time you resynced, that'd help us troubleshoot this more.

[Bul]

sincronizzo dal 14.06 al 14.12

log-1659442454745.txt

[Netduma Liam]

1 hour ago, Bul said:

synchronization from 14.06 to 14.12

log-1659442454745.txt 39.69 kB · 0 downloads

OK, quindi non riesce a risincronizzarsi, ma non c'è motivo per spiegarne il motivo. Abbiamo appena testato internamente e funziona. Potresti per favore scollegare l'XR dall'alimentazione per alcuni minuti, quindi ricollegarlo e vedere se può risincronizzarsi dopo?

[Bul]

it does not work

[Netduma Fraser]

Do you have a pure modem or modem/router? Is the XR in the DMZ of the modem and have you setup the DMZ on the XR?

[Bul]

Modem/ruter—> modem dmz router—> router dmz console