Administrators Netduma Fraser Posted May 16, 2021 Administrators Share Posted May 16, 2021 On 5/16/2021 at 12:35 AM, JuanM30 said: what about the share feature? On or off? Sorry, just new to all this so I'm so confuse ha. Also, what you mean WAN IP from the system information? Expand Share excess? You can keep that enabled. The System Information page on the R2 interface, copy the WAN IP that is shown there then proceed to put it in the DMZ on the modem Link to comment Share on other sites More sharing options...
JuanM30 Posted May 18, 2021 Author Share Posted May 18, 2021 On 5/16/2021 at 11:14 AM, Netduma Fraser said: Share excess? You can keep that enabled. The System Information page on the R2 interface, copy the WAN IP that is shown there then proceed to put it in the DMZ on the modem Expand Ok, Ill be trying out this today: Anti-Bufferbloat: When high priority traffic detected Sliders: Both 70% Traffic prioritization: All devices - Off I'll let you how this goes, anything else I need touch besides QoS? Link to comment Share on other sites More sharing options...
Netduma Liam Posted May 18, 2021 Share Posted May 18, 2021 On 5/18/2021 at 4:54 AM, JuanM30 said: Ok, Ill be trying out this today: Anti-Bufferbloat: When high priority traffic detected Sliders: Both 70% Traffic prioritization: All devices - Off I'll let you how this goes, anything else I need touch besides QoS? Expand That should be OK for now, let us know how you get on with it and we can go from there. Link to comment Share on other sites More sharing options...
BCM425 Posted May 20, 2021 Share Posted May 20, 2021 @Netduma Admin @Netduma Fraser I have been following this thread and making the suggested edits without success. I still cannot gain a stable bandwidth when streaming. I am not sure where to go next. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 20, 2021 Administrators Share Posted May 20, 2021 On 5/20/2021 at 3:58 PM, BCM425 said: @Netduma Admin @Netduma Fraser I have been following this thread and making the suggested edits without success. I still cannot gain a stable bandwidth when streaming. I am not sure where to go next. Expand It's a bit confusing as there are multiple people in this topic but are you experiencing it direct to the ISP router? Link to comment Share on other sites More sharing options...
JuanM30 Posted May 21, 2021 Author Share Posted May 21, 2021 On 5/18/2021 at 10:58 AM, Netduma Liam said: That should be OK for now, let us know how you get on with it and we can go from there. Expand So I just finish streaming and yeah the bandwidth was unstable again. Went from 2000 to 5000 to 3000 back to around 4500. Was dropping frame rates more then I'm use to seeing Link to comment Share on other sites More sharing options...
JuanM30 Posted May 21, 2021 Author Share Posted May 21, 2021 Also, everytime I put my location on the geo filter it moves the maker where I left it on to some other spot, is that a glitch? Link to comment Share on other sites More sharing options...
Netduma Liam Posted May 21, 2021 Share Posted May 21, 2021 Thanks for letting us know, is the WAN IP of the R1 in the modem DMZ yet? This could also potentially be the cause of your streaming issues. So when you set your radius in geo-filter, it's immediately then going back to wherever it was previously? Or is it doing this after you refresh the page? We tend to suggest you allow Geo-filter 5-10 seconds before navigating away from it to ensure it's had time to apply these changes. Link to comment Share on other sites More sharing options...
JuanM30 Posted May 21, 2021 Author Share Posted May 21, 2021 On 5/21/2021 at 12:15 PM, Netduma Liam said: Thanks for letting us know, is the WAN IP of the R1 in the modem DMZ yet? This could also potentially be the cause of your streaming issues. So when you set your radius in geo-filter, it's immediately then going back to wherever it was previously? Or is it doing this after you refresh the page? We tend to suggest you allow Geo-filter 5-10 seconds before navigating away from it to ensure it's had time to apply these changes. Expand No, not yet. The reason I cant put in on dmz is cause I cant access the interface, dont know the password/username. In terms of the geo filter, lets say I put the mark ON Houston (example) and I do wait it least 1-5 mins but when I refresh, the mark is moved abit more above/left/right from where I left. Link to comment Share on other sites More sharing options...
Netduma Liam Posted May 21, 2021 Share Posted May 21, 2021 On 5/21/2021 at 12:23 PM, JuanM30 said: No, not yet. The reason I cant put in on dmz is cause I cant access the interface, dont know the password/username. In terms of the geo filter, lets say I put the mark ON Houston (example) and I do wait it least 1-5 mins but when I refresh, the mark is moved abit more above/left/right from where I left. Expand OK, the username and password is usually printed on a sticker on the modem. In geo-filter, do you get the same issue occur if you instead enabled polygon mode and draw a polygon around the area you'd like to filter? Link to comment Share on other sites More sharing options...
JuanM30 Posted May 21, 2021 Author Share Posted May 21, 2021 On 5/21/2021 at 12:31 PM, Netduma Liam said: OK, the username and password is usually printed on a sticker on the modem. In geo-filter, do you get the same issue occur if you instead enabled polygon mode and draw a polygon around the area you'd like to filter? Expand ok, I'll make sure to check that. How do I enable polygon mode? Link to comment Share on other sites More sharing options...
Netduma Liam Posted May 21, 2021 Share Posted May 21, 2021 On 5/21/2021 at 12:34 PM, JuanM30 said: ok, I'll make sure to check that. How do I enable polygon mode? Expand You can toggle polygon mode in the bottom left of the Geo-filter map, apologies for not mentioning that previously. Link to comment Share on other sites More sharing options...
JuanM30 Posted May 21, 2021 Author Share Posted May 21, 2021 On 5/21/2021 at 1:26 PM, Netduma Liam said: You can toggle polygon mode in the bottom left of the Geo-filter map, apologies for not mentioning that previously. Expand It's ok, I don't see anything tho. All I see is the map/circle of the filter. Link to comment Share on other sites More sharing options...
Netduma Liam Posted May 21, 2021 Share Posted May 21, 2021 My apologies, what firmware version are you using on the R1? I just thought you may not be using the beta and as such won't have polygon mode. Link to comment Share on other sites More sharing options...
JuanM30 Posted May 21, 2021 Author Share Posted May 21, 2021 On 5/21/2021 at 1:50 PM, Netduma Liam said: My apologies, what firmware version are you using on the R1? I just thought you may not be using the beta and as such won't have polygon mode. Expand R1 2.1.3.29 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 21, 2021 Administrators Share Posted May 21, 2021 On 5/21/2021 at 2:53 PM, JuanM30 said: R1 2.1.3.29 Expand Given you access to the beta now, if you upgrade then you can use Polygon mode https://forum.netduma.com/forum/130-dumaos-30-beta-netduma-r1/ Link to comment Share on other sites More sharing options...
JuanM30 Posted May 21, 2021 Author Share Posted May 21, 2021 On 5/21/2021 at 3:08 PM, Netduma Fraser said: Given you access to the beta now, if you upgrade then you can use Polygon mode https://forum.netduma.com/forum/130-dumaos-30-beta-netduma-r1/ Expand thank you! Link to comment Share on other sites More sharing options...
BCM425 Posted May 21, 2021 Share Posted May 21, 2021 @Netduma Fraser can you direct me in processing a return for this ? I am pretty unsatisfied with this whole process. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 21, 2021 Administrators Share Posted May 21, 2021 On 5/21/2021 at 3:32 PM, BCM425 said: @Netduma Fraser can you direct me in processing a return for this ? I am pretty unsatisfied with this whole process. Expand You didn't respond to my last message, it's better if a new topic is made as posts start overlapping. Does it occur direct to the ISP router? You can see return details at netduma.com/terms Link to comment Share on other sites More sharing options...
BCM425 Posted May 21, 2021 Share Posted May 21, 2021 No, no issues with the ISP router. Only with the netduma. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 21, 2021 Administrators Share Posted May 21, 2021 On 5/21/2021 at 5:08 PM, BCM425 said: No, no issues with the ISP router. Only with the netduma. Expand Could you make a new topic please explaining the issue again and everything you've tried/we've asked you to try and then it will be a bit easier for us to troubleshoot - if not then it will provide a link we can use to authorize a potential replacement. Link to comment Share on other sites More sharing options...
JuanM30 Posted May 21, 2021 Author Share Posted May 21, 2021 On 5/21/2021 at 1:50 PM, Netduma Liam said: My apologies, what firmware version are you using on the R1? I just thought you may not be using the beta and as such won't have polygon mode. Expand R1 2.1.3.29 On 5/21/2021 at 3:08 PM, Netduma Fraser said: Given you access to the beta now, if you upgrade then you can use Polygon mode https://forum.netduma.com/forum/130-dumaos-30-beta-netduma-r1/ Expand Ok, I updated the router. Alot of awesome features but now idk what to do ha. Any recommendations for stream setting with these new features? Right now I have: Geo-Filter PS4 - Filtering mode on PC - Filtering mode off Polygon modd - off (won't that block people? so they can't play with me or watch my stream? I have some friends from different countries) Ping heatmap Haven't touch it Qos Congestion control - Auto enable Sliders both - 75% (Internet speed I have: Around 200-230 download / 10-12 upload, most of the time 10) Bandwidth Allocation - Download/Upload share excess are ON (Devices) Download - 70% on the PC & 30% on the PS4 Upload - 95% on the PC & 5% on the PS4 Traffic Prioritization - DumaOS Classified is OFF & Work at home is ON) Connection benchmark I used it and it gave me - A and Aa on Ping/Ping Under Load but my speed was a D Adblocker Do I turn this on??? Traffic controller Idk what this does or if it well help with my problem VPN Off Network setting iPv6 - Enabled UPuP - Enabled WAN General - Everything is enabled but allow remote access Static routes - Nothing on there Port forwarding - I have one set on my PS4 but it seems like its not working so idk if I should delete it Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted May 21, 2021 Administrators Share Posted May 21, 2021 Just to double check did you factory reset after upgrading? If not I would recommend doing so first. No Polygon mode wouldn't do that. You can leave Adblocker and Traffic Controller off. Delete the port forwarding rule, UPnP will open ports as needed. Did you manage to put the R1 WAN IP in the DMZ of your ISP modem? - It's probably the blocker causing the issue Link to comment Share on other sites More sharing options...
JuanM30 Posted May 21, 2021 Author Share Posted May 21, 2021 On 5/21/2021 at 10:07 PM, Netduma Fraser said: Just to double check did you factory reset after upgrading? If not I would recommend doing so first. No Polygon mode wouldn't do that. You can leave Adblocker and Traffic Controller off. Delete the port forwarding rule, UPnP will open ports as needed. Did you manage to put the R1 WAN IP in the DMZ of your ISP modem? - It's probably the blocker causing the issue Expand Do I just unplug the router to reset it? Still haven't put wan ip in the dmz yet but I'll try to do that whenever I get the chance, family kinda doesn't understand, they think I'm gonna mess up the internet ha. What about the QoS and connection benchmark that I typed? Is that good? Thank you for helping me btw, kinda overwhelming lol. Link to comment Share on other sites More sharing options...
JuanM30 Posted May 21, 2021 Author Share Posted May 21, 2021 On 5/21/2021 at 10:27 PM, JuanM30 said: Do I just unplug the router to reset it? Still haven't put wan ip in the dmz yet but I'll try to do that whenever I get the chance, family kinda doesn't understand, they think I'm gonna mess up the internet ha. What about the QoS and connection benchmark that I typed? Is that good? Thank you for helping me btw, kinda overwhelming lol. Expand Also, on traffic prioritization- do I leave "work at home" enable? I know you told me DMZ might be the issue but just making sure the rest of the setting are the best for streaming but not that bad on gaming/gaming with friends. Basically want streaming to be the main focus while not hurting my gaming/online game that bad. Link to comment Share on other sites More sharing options...
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