Djl Posted December 11, 2020 Share Posted December 11, 2020 I can’t log into my account it says rapp is not loaded Link to comment Share on other sites More sharing options...
Djl Posted December 11, 2020 Share Posted December 11, 2020 Hi my netduma says rapp can’t start Link to comment Share on other sites More sharing options...
Djl Posted December 11, 2020 Share Posted December 11, 2020 Hi can’t get into my account rapp not loading ping map don’t work for black ops 4 Link to comment Share on other sites More sharing options...
Netduma Liam Posted December 11, 2020 Share Posted December 11, 2020 10 hours ago, Djl said: Hi can’t get into my account rapp not loading ping map don’t work for black ops 4 Have you tried rebooting the router? I would also suggest in System Information on the R-App panel, open the 3 line menu for it and change the retry attempts from 3 to 5. Djl 1 Link to comment Share on other sites More sharing options...
Djl Posted December 11, 2020 Share Posted December 11, 2020 The red page is not loading I can’t see nothing just the loading circle turning that’s it I can get in to any menu and it says rapp app stopped try back in a minute when you try back nothing happens Link to comment Share on other sites More sharing options...
Djl Posted December 11, 2020 Share Posted December 11, 2020 I just rebooted it last night I have not tried it yet but will do so and let you know dude Link to comment Share on other sites More sharing options...
Djl Posted December 11, 2020 Share Posted December 11, 2020 Hi my page not loading Link to comment Share on other sites More sharing options...
Netduma Liam Posted December 11, 2020 Share Posted December 11, 2020 What version are you running? I'd suggest updating to .179 if you're not already! Link to comment Share on other sites More sharing options...
Djl Posted December 12, 2020 Share Posted December 12, 2020 Hi I have to first see if I can sign into my first page to check for updates Link to comment Share on other sites More sharing options...
Djl Posted December 13, 2020 Share Posted December 13, 2020 Hi is r2 3.0.123 is the right firmware version Link to comment Share on other sites More sharing options...
Newfie Posted December 13, 2020 Share Posted December 13, 2020 8 hours ago, Djl said: Hi is r2 3.0.123 is the right firmware version https://forum.netduma.com/forum/106-latest-firmwares/ you need to install.179, I’ve linked the section for you. You will have to manually update and I would suggest once it’s updated to do a factory reset and set up again. Link to comment Share on other sites More sharing options...
Djl Posted December 13, 2020 Share Posted December 13, 2020 I’m using I phone how do I get 179 to my computer Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 13, 2020 Administrators Share Posted December 13, 2020 58 minutes ago, Djl said: I’m using I phone how do I get 179 to my computer You'd have to download the file to your phone then access the router interface on the web browser on your phone and go to the update section and browse to find the file to upgrade. Would be easier on a PC but can be done on mobile. Djl 1 Link to comment Share on other sites More sharing options...
Djl Posted December 13, 2020 Share Posted December 13, 2020 Ok thanks Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Djl Posted December 20, 2020 Share Posted December 20, 2020 Hi I updated firmware and deleted everything and restarted it it’s not showing ping map black ops 4 and I have r23.0.179 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 20, 2020 Administrators Share Posted December 20, 2020 6 minutes ago, Djl said: Hi I updated firmware and deleted everything and restarted it it’s not showing ping map black ops 4 and I have r23.0.179 By deleted everything do you mean you did a factory reset? If not you should do that first. Do you mean the whole Ping Heatmap page isn't loading or that servers aren't appearing for the game? Link to comment Share on other sites More sharing options...
Djl Posted December 20, 2020 Share Posted December 20, 2020 Hi I updated firmware and deleted everything and restarted it it’s not showing ping map black ops 4 and I have r23.0.179 Link to comment Share on other sites More sharing options...
Djl Posted December 20, 2020 Share Posted December 20, 2020 I did factory reset and the ping is not working for game only black ops 4 Link to comment Share on other sites More sharing options...
Djl Posted December 20, 2020 Share Posted December 20, 2020 And the servers they have are not good before started working the ping was 200 ms Link to comment Share on other sites More sharing options...
Netduma Liam Posted December 21, 2020 Share Posted December 21, 2020 13 hours ago, Djl said: I did factory reset and the ping is not working for game only black ops 4 12 hours ago, Djl said: And the servers they have are not good before started working the ping was 200 ms Could you please try summarising your issue/progress in one post as opposed to spreading it out across multiple? This just help Fraser and I understand your issue better Can you provide a screenshot of what you're seeing on ping heatmap and explain the problem a little further? Link to comment Share on other sites More sharing options...
Djl Posted December 26, 2020 Share Posted December 26, 2020 The ping heat map works now Link to comment Share on other sites More sharing options...
Djl Posted December 26, 2020 Share Posted December 26, 2020 Hi how do I stop all the spamming to my router from other players who are mad and they keep spamming me and then I get blue screen a lot with error code on my ps4 and they are spamming my IP address on router I Link to comment Share on other sites More sharing options...
Newfie Posted December 26, 2020 Share Posted December 26, 2020 5 hours ago, Djl said: Hi how do I stop all the spamming to my router from other players who are mad and they keep spamming me and then I get blue screen a lot with error code on my ps4 and they are spamming my IP address on router I What do you mean spamming? What is the error code ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 26, 2020 Administrators Share Posted December 26, 2020 8 hours ago, Djl said: Hi how do I stop all the spamming to my router from other players who are mad and they keep spamming me and then I get blue screen a lot with error code on my ps4 and they are spamming my IP address on router I Are you referring to DDoS? That wouldn't cause a blue screen with an error code on your router, that sounds like your console is just crashing. Are you losing actual internet connection? Djl 1 Link to comment Share on other sites More sharing options...
Djl Posted December 26, 2020 Share Posted December 26, 2020 Probably Link to comment Share on other sites More sharing options...
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