Netduma Liam Posted January 20, 2021 Share Posted January 20, 2021 Could you quickly try clearing browser cache just so we can rule out the browser in this case? Link to comment Share on other sites More sharing options...
Crocodilelogic Posted January 20, 2021 Share Posted January 20, 2021 On 1/20/2021 at 11:47 AM, Netduma Liam said: Could you quickly try clearing browser cache just so we can rule out the browser in this case? Expand Cache and cookies has been cleared 100 times 4 different PC's I believe I mention that's been done in my previous posts it's not a browser issue. My browser isn't going to disable the wifi either. My router is barely a year old and already getting tossed in the bin. Thing cost like 400$ I have tried multiple firmware versions and DumaOS won't load. The router still hands off ips but the WiFi isn't working anymore. Tried multiple firmwares with the instructions provided on the last page and once the setup wizard finishes it's back to DumaOS not loaded yet. Router stopped working in the middle of a game of cod yesterday and went offline once I power cycled the internet came back over Ethernet but the WiFi is dead and DumaOS is still loading on my XR700. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 20, 2021 Author Administrators Share Posted January 20, 2021 Unplug the router entirely from power for 24 hours, then TFTP the latest firmware and a reset and that may help. If not try to get a replacement. Link to comment Share on other sites More sharing options...
George Posted March 11, 2021 Share Posted March 11, 2021 On 12/18/2019 at 12:24 AM, Netduma Fraser said: Hi everyone, We had a temporary problem tonight which caused XR500 users to see a white screen which says 'DumaOS not loaded yet'. This is now fixed. You just need to reboot your router and the problem should be gone. Please post in this thread if this solves your problem as we have developers waiting to make sure this is 100% fixed for all. If you followed our workaround earlier and downgraded to firmware version 2.3.2.32, you can upgrade back to the latest version (.56) and you should be able to access the interface as per usual. The latest firmware is here: https://kb.netgear.com/000061157/XR500-Firmware-Version-2-3-2-56 We apologise for any inconvenience caused and hope you can all now get back to tinkering your DumaOS Expand Is there a solution for the XR300? I have this problem and I need to reboot my XR300 2-3 times a week to get R-apps to work... Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 11, 2021 Author Administrators Share Posted March 11, 2021 On 3/11/2021 at 8:08 PM, George said: Is there a solution for the XR300? I have this problem and I need to reboot my XR300 2-3 times a week to get R-apps to work... Expand I've just responded to your topic Link to comment Share on other sites More sharing options...
joel82 Posted January 11, 2023 Share Posted January 11, 2023 is there an issue going right now? i cant log in nor can i make any changes in the admin page. Link to comment Share on other sites More sharing options...
joel82 Posted January 11, 2023 Share Posted January 11, 2023 Link to comment Share on other sites More sharing options...
joel82 Posted January 11, 2023 Share Posted January 11, 2023 and yes I've clear out cache/cookies and rebooted multiple times. Link to comment Share on other sites More sharing options...
Netduma Liam Posted January 12, 2023 Share Posted January 12, 2023 On 1/11/2023 at 11:44 PM, joel82 said: and yes I've clear out cache/cookies and rebooted multiple times. Expand Not currently, can you go to System Information -> click the three-line menu in 'Installed Rapps' and set the number of retries to 5. Then reboot and see if the issue occurs again. Link to comment Share on other sites More sharing options...
joel82 Posted January 12, 2023 Share Posted January 12, 2023 unfortunately your advice did not work. this is all i see after almost 20 minutes. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 12, 2023 Author Administrators Share Posted January 12, 2023 On 1/12/2023 at 4:29 PM, joel82 said: unfortunately your advice did not work. this is all i see after almost 20 minutes. Expand I've added you to the XR beta group, install that and see if that resolves it Link to comment Share on other sites More sharing options...
Pauls Gaming Posted January 13, 2023 Share Posted January 13, 2023 How can I get access to the Beta for the 500? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 14, 2023 Author Administrators Share Posted January 14, 2023 On 1/13/2023 at 11:11 PM, Pauls Gaming said: How can I get access to the Beta for the 500? Expand Hey, welcome to the forum! I'll put your name on the list for when we expand the group. Link to comment Share on other sites More sharing options...
DocRJay Posted January 20, 2023 Share Posted January 20, 2023 Been having Rapp not loaded problem a few months now even when trying the work aorunds suggested here. What should I do next? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 20, 2023 Author Administrators Share Posted January 20, 2023 On 1/20/2023 at 8:37 PM, DocRJay said: Been having Rapp not loaded problem a few months now even when trying the work aorunds suggested here. What should I do next? Expand Hey, welcome to the forum! What firmware version are you using? What workarounds have you tried precisely? Link to comment Share on other sites More sharing options...
DocRJay Posted January 20, 2023 Share Posted January 20, 2023 I’m using XR500 2.3.2.134. I cleared my browser cache, rebooted multiple times, updated firmware, unplugged and replugged the router, changed number of tried to 5 etc. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 20, 2023 Author Administrators Share Posted January 20, 2023 On 1/20/2023 at 9:59 PM, DocRJay said: I’m using XR500 2.3.2.134. I cleared my browser cache, rebooted multiple times, updated firmware, unplugged and replugged the router, changed number of tried to 5 etc. Expand Is it for the interface as a whole or specific pages? Does it happen as soon as you access the interface/a page or after changing settings for example? Link to comment Share on other sites More sharing options...
DocRJay Posted January 20, 2023 Share Posted January 20, 2023 It happens for all rapps and it’s as soon as I access the UI Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 21, 2023 Author Administrators Share Posted January 21, 2023 On 1/20/2023 at 11:23 PM, DocRJay said: It happens for all rapps and it’s as soon as I access the UI Expand But you are able to access the System Information page to change the retries? When did the issue start exactly, after an upgrade, changing settings, power cut etc? Link to comment Share on other sites More sharing options...
DocRJay Posted January 21, 2023 Share Posted January 21, 2023 Yes I can access system info, just all the rapps are not working so I can can’t use device manager, QOS, Geofilter etc. i forget when it started specifically, but it has been a few months that I haven’t been able to use any features of the router. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 21, 2023 Author Administrators Share Posted January 21, 2023 On 1/21/2023 at 12:28 AM, DocRJay said: Yes I can access system info, just all the rapps are not working so I can can’t use device manager, QOS, Geofilter etc. i forget when it started specifically, but it has been a few months that I haven’t been able to use any features of the router. Expand Have you done a factory reset, that would most likely get it all loading again. It's important to wait a few minutes after a reset/reload so it can all load properly. Link to comment Share on other sites More sharing options...
DocRJay Posted January 21, 2023 Share Posted January 21, 2023 Thanks that worked Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Bruthless1 Posted January 23, 2023 Share Posted January 23, 2023 On 1/12/2023 at 4:29 PM, joel82 said: unfortunately your advice did not work. this is all i see after almost 20 minutes. Expand Hello, I have a xr500 and am getting this same result. Is there any fix for this? Thank you, bruthless1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 23, 2023 Author Administrators Share Posted January 23, 2023 On 1/23/2023 at 8:05 PM, Bruthless1 said: Hello, I have a xr500 and am getting this same result. Is there any fix for this? Thank you, bruthless1 Expand Reboot the router, wait 2 minutes then access the interface, does it load correctly then? Link to comment Share on other sites More sharing options...
Bruthless1 Posted January 23, 2023 Share Posted January 23, 2023 On 1/23/2023 at 8:52 PM, Netduma Fraser said: Reboot the router, wait 2 minutes then access the interface, does it load correctly then? Expand Nope, still just spinning Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now