Netduma Liam Posted January 20, 2021 Posted January 20, 2021 Could you quickly try clearing browser cache just so we can rule out the browser in this case?
Crocodilelogic Posted January 20, 2021 Posted January 20, 2021 2 hours ago, Netduma Liam said: Could you quickly try clearing browser cache just so we can rule out the browser in this case? Cache and cookies has been cleared 100 times 4 different PC's I believe I mention that's been done in my previous posts it's not a browser issue. My browser isn't going to disable the wifi either. My router is barely a year old and already getting tossed in the bin. Thing cost like 400$ I have tried multiple firmware versions and DumaOS won't load. The router still hands off ips but the WiFi isn't working anymore. Tried multiple firmwares with the instructions provided on the last page and once the setup wizard finishes it's back to DumaOS not loaded yet. Router stopped working in the middle of a game of cod yesterday and went offline once I power cycled the internet came back over Ethernet but the WiFi is dead and DumaOS is still loading on my XR700.
Administrators Netduma Fraser Posted January 20, 2021 Author Administrators Posted January 20, 2021 Unplug the router entirely from power for 24 hours, then TFTP the latest firmware and a reset and that may help. If not try to get a replacement.
George Posted March 11, 2021 Posted March 11, 2021 On 12/18/2019 at 2:24 AM, Netduma Fraser said: Hi everyone, We had a temporary problem tonight which caused XR500 users to see a white screen which says 'DumaOS not loaded yet'. This is now fixed. You just need to reboot your router and the problem should be gone. Please post in this thread if this solves your problem as we have developers waiting to make sure this is 100% fixed for all. If you followed our workaround earlier and downgraded to firmware version 2.3.2.32, you can upgrade back to the latest version (.56) and you should be able to access the interface as per usual. The latest firmware is here: https://kb.netgear.com/000061157/XR500-Firmware-Version-2-3-2-56 We apologise for any inconvenience caused and hope you can all now get back to tinkering your DumaOS Is there a solution for the XR300? I have this problem and I need to reboot my XR300 2-3 times a week to get R-apps to work...
Administrators Netduma Fraser Posted March 11, 2021 Author Administrators Posted March 11, 2021 51 minutes ago, George said: Is there a solution for the XR300? I have this problem and I need to reboot my XR300 2-3 times a week to get R-apps to work... I've just responded to your topic
joel82 Posted January 11, 2023 Posted January 11, 2023 is there an issue going right now? i cant log in nor can i make any changes in the admin page.
joel82 Posted January 11, 2023 Posted January 11, 2023 and yes I've clear out cache/cookies and rebooted multiple times.
Netduma Liam Posted January 12, 2023 Posted January 12, 2023 11 hours ago, joel82 said: and yes I've clear out cache/cookies and rebooted multiple times. Not currently, can you go to System Information -> click the three-line menu in 'Installed Rapps' and set the number of retries to 5. Then reboot and see if the issue occurs again.
joel82 Posted January 12, 2023 Posted January 12, 2023 unfortunately your advice did not work. this is all i see after almost 20 minutes.
Administrators Netduma Fraser Posted January 12, 2023 Author Administrators Posted January 12, 2023 13 minutes ago, joel82 said: unfortunately your advice did not work. this is all i see after almost 20 minutes. I've added you to the XR beta group, install that and see if that resolves it
Pauls Gaming Posted January 13, 2023 Posted January 13, 2023 How can I get access to the Beta for the 500?
Administrators Netduma Fraser Posted January 14, 2023 Author Administrators Posted January 14, 2023 50 minutes ago, Pauls Gaming said: How can I get access to the Beta for the 500? Hey, welcome to the forum! I'll put your name on the list for when we expand the group.
DocRJay Posted January 20, 2023 Posted January 20, 2023 Been having Rapp not loaded problem a few months now even when trying the work aorunds suggested here. What should I do next?
Administrators Netduma Fraser Posted January 20, 2023 Author Administrators Posted January 20, 2023 55 minutes ago, DocRJay said: Been having Rapp not loaded problem a few months now even when trying the work aorunds suggested here. What should I do next? Hey, welcome to the forum! What firmware version are you using? What workarounds have you tried precisely?
DocRJay Posted January 20, 2023 Posted January 20, 2023 I’m using XR500 2.3.2.134. I cleared my browser cache, rebooted multiple times, updated firmware, unplugged and replugged the router, changed number of tried to 5 etc.
Administrators Netduma Fraser Posted January 20, 2023 Author Administrators Posted January 20, 2023 1 hour ago, DocRJay said: I’m using XR500 2.3.2.134. I cleared my browser cache, rebooted multiple times, updated firmware, unplugged and replugged the router, changed number of tried to 5 etc. Is it for the interface as a whole or specific pages? Does it happen as soon as you access the interface/a page or after changing settings for example?
DocRJay Posted January 20, 2023 Posted January 20, 2023 It happens for all rapps and it’s as soon as I access the UI
Administrators Netduma Fraser Posted January 21, 2023 Author Administrators Posted January 21, 2023 39 minutes ago, DocRJay said: It happens for all rapps and it’s as soon as I access the UI But you are able to access the System Information page to change the retries? When did the issue start exactly, after an upgrade, changing settings, power cut etc?
DocRJay Posted January 21, 2023 Posted January 21, 2023 Yes I can access system info, just all the rapps are not working so I can can’t use device manager, QOS, Geofilter etc. i forget when it started specifically, but it has been a few months that I haven’t been able to use any features of the router.
Administrators Netduma Fraser Posted January 21, 2023 Author Administrators Posted January 21, 2023 11 hours ago, DocRJay said: Yes I can access system info, just all the rapps are not working so I can can’t use device manager, QOS, Geofilter etc. i forget when it started specifically, but it has been a few months that I haven’t been able to use any features of the router. Have you done a factory reset, that would most likely get it all loading again. It's important to wait a few minutes after a reset/reload so it can all load properly.
Bruthless1 Posted January 23, 2023 Posted January 23, 2023 On 1/12/2023 at 11:29 AM, joel82 said: unfortunately your advice did not work. this is all i see after almost 20 minutes. Hello, I have a xr500 and am getting this same result. Is there any fix for this? Thank you, bruthless1
Administrators Netduma Fraser Posted January 23, 2023 Author Administrators Posted January 23, 2023 46 minutes ago, Bruthless1 said: Hello, I have a xr500 and am getting this same result. Is there any fix for this? Thank you, bruthless1 Reboot the router, wait 2 minutes then access the interface, does it load correctly then?
Bruthless1 Posted January 23, 2023 Posted January 23, 2023 54 minutes ago, Netduma Fraser said: Reboot the router, wait 2 minutes then access the interface, does it load correctly then? Nope, still just spinning
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