Newfie Posted January 15, 2020 Share Posted January 15, 2020 https://kb.netgear.com/000060464/XR500-Firmware-Version-2-3-2-40 https://kb.netgear.com/000061157/XR500-Firmware-Version-2-3-2-56 Buster and Netduma Fraser 2 Link to comment Share on other sites More sharing options...
Bert Posted January 16, 2020 Share Posted January 16, 2020 It's not PPPoE that is causing a issue with QoS, it's VLAN tagging. So if you use PPPoE alone you're fine but if you need to use VLAN tagging it screws with your upload QoS. Newfie 1 Link to comment Share on other sites More sharing options...
Newfie Posted January 20, 2020 Share Posted January 20, 2020 Any luck on the resetting of the firmware? interesting that I can see through BT when streaming on my iPad or MacBook high spikes and round time shows huge jumps. If I stream the same services on my shield pro I see nothing and if I try a basic vpn on the MacBook and stream I see nothing. heres a question, do isp have the ability to tune delivery depending on the device as I know they can tell roughly what you are using as it may show up as for example Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.0.4 Safari/605.1.15 Link to comment Share on other sites More sharing options...
Buster Posted January 23, 2020 Author Share Posted January 23, 2020 On 1/20/2020 at 4:58 PM, Newfie said: Any luck on the resetting of the firmware? No luck unfortunately Newfie 1 Link to comment Share on other sites More sharing options...
Newfie Posted January 23, 2020 Share Posted January 23, 2020 Just now, Buster said: No luck unfortunately sorry to hear that. Does make you wonder what BT are up to. I take it a different dns makes no odds either like Cloudflare. Link to comment Share on other sites More sharing options...
Buster Posted January 23, 2020 Author Share Posted January 23, 2020 i tried cloudfare but again no luck, unticking share excess is the only way to stop ping spikes for me but it isnt ideal Newfie 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 23, 2020 Administrators Share Posted January 23, 2020 24 minutes ago, Buster said: i tried cloudfare but again no luck, unticking share excess is the only way to stop ping spikes for me but it isnt ideal That indicates there is one device using way more bandwidth than it should be and for some reason isn't adhering to Anti-BB properly. Do you know which specific device it is? How much bandwidth is it using on the Network Monitor? Link to comment Share on other sites More sharing options...
Buster Posted January 23, 2020 Author Share Posted January 23, 2020 My PC which will use anywhere between 5-15 mbps while running a youtube hd60 fps video, it is possbile for me to turn this off whilst gaming however other people in my home could and do use youtube and cause the ping spikes whilst gaming Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 23, 2020 Administrators Share Posted January 23, 2020 That's not a crazy amount so that's very weird. Are there any programs/settings changes you've made on the PC itself that would affect bandwidth? Any port forwarding etc on the router to that device? Link to comment Share on other sites More sharing options...
Buster Posted January 24, 2020 Author Share Posted January 24, 2020 On 1/23/2020 at 11:10 PM, Netduma Fraser said: That's not a crazy amount so that's very weird. Are there any programs/settings changes you've made on the PC itself that would affect bandwidth? Any port forwarding etc on the router to that device? Upnp is on, only ports shown in the table are for my PS4. Zero port forwarding Rules DUMA OS Classified games for all devices is turned off instead i have added my ps4 under "games console" Link to comment Share on other sites More sharing options...
rckrz6 Posted January 25, 2020 Share Posted January 25, 2020 I can't have my bufferbloat setting higher then 20% either while i play bf5 or I get latency variation warnings. (This is running a speed test on another device while i game to test) Thats about 100 megabit on a 475 megabit connection. My family mostly streams video so i don't even really bother with it as i never really hits 100 megabits. CM1000 Modem XR500 Router edit: even with it set to 10% on uploading i get a packet loss warning while speed testing Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2020 Administrators Share Posted January 25, 2020 I'd wondering whether the Windows QoS/reservation of bandwidth is causing an issue here. Could you follow this guide so you can get the max bandwidth on the PC without it interfering and see if that improves it at all? https://dottech.org/26628/how-to-force-windows-to-use-100-of-your-network-bandwidth-how-to-guide/ Buster 1 Link to comment Share on other sites More sharing options...
Buster Posted January 25, 2020 Author Share Posted January 25, 2020 8 hours ago, Netduma Fraser said: I'd wondering whether the Windows QoS/reservation of bandwidth is causing an issue here. Could you follow this guide so you can get the max bandwidth on the PC without it interfering and see if that improves it at all? https://dottech.org/26628/how-to-force-windows-to-use-100-of-your-network-bandwidth-how-to-guide/ Followed the guide, restarted PC, ran test again using youtube hd60fps videos (exact same test as before) and no noticeable difference. Still ping spikes in the 50's 80's and upwards into the hundreds Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2020 Administrators Share Posted January 25, 2020 That's frustrating, could you try plugging your PC into a different LAN port and retesting incase it's a fauly port please? Buster 1 Link to comment Share on other sites More sharing options...
Buster Posted January 25, 2020 Author Share Posted January 25, 2020 I tried a different port and a different cable, here is a pingplotter graph, using 70 % sliders , watching a 1080p 60fps live stream on YouTube Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 25, 2020 Administrators Share Posted January 25, 2020 Okay well that looks a lot better, even better than your previous best results at 20%. If you follow that guide again while saturating and trying different percentages can you get those spikes down at all? Link to comment Share on other sites More sharing options...
Buster Posted January 26, 2020 Author Share Posted January 26, 2020 12 hours ago, Netduma Fraser said: Okay well that looks a lot better, even better than your previous best results at 20%. If you follow that guide again while saturating and trying different percentages can you get those spikes down at all? Same testing on Youtube 1080p 60fps videos this time not live stream, which is what i was testing with before, 20% seems to be the only way to get rid of the ping spikes 🤔 Link to comment Share on other sites More sharing options...
Buster Posted January 26, 2020 Author Share Posted January 26, 2020 Make that 15% 🤣 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 26, 2020 Administrators Share Posted January 26, 2020 When you say live stream do you mean watching one or actually uploading a stream yourself as that could affect the settings you use quite a bit. Link to comment Share on other sites More sharing options...
Buster Posted January 26, 2020 Author Share Posted January 26, 2020 Watching a live stream Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 26, 2020 Administrators Share Posted January 26, 2020 Can you disable Traffic Prioritization completely and see if that helps at all? Link to comment Share on other sites More sharing options...
Buster Posted January 26, 2020 Author Share Posted January 26, 2020 4 hours ago, Netduma Fraser said: Can you disable Traffic Prioritization completely and see if that helps at all? No difference unfortunately Oh and im unable to replicate my most recent pingplotter graph, its worse now and 15% is the only way im able to get no ping spikes consistently 🙃 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 26, 2020 Administrators Share Posted January 26, 2020 This is quite a difficult one as by all accounts it should be working, its either an issue with PPPoE in which case having something else handling it would allow it to work or it's an ISP QoS type thing. I can't see what else it could be at this stage. Is WMM still enabled in Advanced WiFi settings as that needs to be on for QoS to work correctly. Link to comment Share on other sites More sharing options...
RedBull2k Posted January 26, 2020 Share Posted January 26, 2020 What was 10.0.0.1 and 192.168.1.1? Link to comment Share on other sites More sharing options...
Buster Posted January 26, 2020 Author Share Posted January 26, 2020 7 minutes ago, Netduma Fraser said: This is quite a difficult one as by all accounts it should be working, its either an issue with PPPoE in which case having something else handling it would allow it to work or it's an ISP QoS type thing. I can't see what else it could be at this stage. Is WMM still enabled in Advanced WiFi settings as that needs to be on for QoS to work correctly. wmm is enabled for both 2.4 and 5ghz 6 minutes ago, RedBull2k said: What was 10.0.0.1 and 192.168.1.1? 10.0.0.1 was the XR500 when i was using another router to do the handling , 192,168.1.1 handled the pppoe, with the xr500 in a makeshift dmz in that router Link to comment Share on other sites More sharing options...
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