Liquidoh Posted February 15, 2016 Share Posted February 15, 2016 Hey, my R1 is running 1.03.3 and remote support is checked. I'd like to update too! Link to comment Share on other sites More sharing options...
marsenault4 Posted February 15, 2016 Share Posted February 15, 2016 i am on v 1.03.3 and would like to upgrade also i am having issues withe the tabs not loading Link to comment Share on other sites More sharing options...
daveo311 Posted February 15, 2016 Share Posted February 15, 2016 Im on 103.5 do I need to upgrade to 103.6? Link to comment Share on other sites More sharing options...
fuzzy clam Posted February 15, 2016 Share Posted February 15, 2016 Im on 103.5 do I need to upgrade to 103.6? Yes,it's always good to be on the most up to date firmware Link to comment Share on other sites More sharing options...
xXALEEUNXx Posted February 15, 2016 Share Posted February 15, 2016 Im running version1.03.3 and would like to upgrade,all of your instructions have been completed and ready for access Link to comment Share on other sites More sharing options...
Paul H Posted February 15, 2016 Share Posted February 15, 2016 Just upgraded. Really quick and easy. Thank you. Would you recomend I leave my R1 in the DMZ of my ISP hub or is it best to remove it? Link to comment Share on other sites More sharing options...
ranman82 Posted February 15, 2016 Share Posted February 15, 2016 i am on older version and would like to upgrade, thank you Link to comment Share on other sites More sharing options...
Highlandsparky Posted February 16, 2016 Share Posted February 16, 2016 I'm currently on 1.02.7 both preserve settings and check version are ticked. Please advise. Link to comment Share on other sites More sharing options...
Locowhodat430 Posted February 16, 2016 Share Posted February 16, 2016 Thanks netduma staff, I've been a customer less than a week and I already see that y'all do a fu**ing great job! Thanks for the update and keep up the great work! Link to comment Share on other sites More sharing options...
JoZer805g Posted February 16, 2016 Share Posted February 16, 2016 I would like to update, my version is 1.03.3 and I have "Allow remote access to Netduma tech support" ticked. Link to comment Share on other sites More sharing options...
sidestep6 Posted February 16, 2016 Share Posted February 16, 2016 it looks like saving or changing the mac address in the wan section is bugged, it requires multiple enable to disable applies before it will take a new one wasn't like that previously edit // was using latest version of Chrome if that helps Link to comment Share on other sites More sharing options...
konvict Posted February 16, 2016 Share Posted February 16, 2016 Am I ok to upgrade? R1 debug version 1.03.5m running on rb-951g-2hnd . Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted February 16, 2016 Author Administrators Share Posted February 16, 2016 Hey, my R1 is running 1.03.3 and remote support is checked. I'd like to update too! You're all set to upgrade. Please do not reboot before upgrading. i am on v 1.03.3 and would like to upgrade also i am having issues withe the tabs not loading You're all set to upgrade. Please do not reboot before upgrading. Im running version1.03.3 and would like to upgrade,all of your instructions have been completed and ready for access You're all set to upgrade. Please do not reboot before upgrading. i am on older version and would like to upgrade, thank you You're all set to upgrade. Please do not reboot before upgrading. I'm currently on 1.02.7 both preserve settings and check version are ticked. Please advise. We could not access your router. Please ensure your R1 is in the DMZ of your ISP hub and ensure remote support is ticked in settings > miscellaneous. I would like to update, my version is 1.03.3 and I have "Allow remote access to Netduma tech support" ticked. You're all set to upgrade. Please do not reboot before upgrading. Am I ok to upgrade? R1 debug version 1.03.5m running on rb-951g-2hnd . Yes you are Link to comment Share on other sites More sharing options...
the4sacrament Posted February 16, 2016 Share Posted February 16, 2016 Hi,I'm currently running V1.03.4 and have the remote support checked. I would like to upgrade please. Thanks Link to comment Share on other sites More sharing options...
XboxBloke Posted February 16, 2016 Share Posted February 16, 2016 Bit late to party re this upgrade - just followed advice on download of Firmware file - all seemed fine, it went thru demo on showing what the functions are of the software and then got Warning Message - 'error loading misc page - please post on Netduma forum ? - at bottom on page it shows R1 debug version 1.03.6g - I re downloaded firmware file and tried to re update - but it stopped saying its already loaded - any suggestions - BTW I had version 1.03.5 Link to comment Share on other sites More sharing options...
XboxBloke Posted February 16, 2016 Share Posted February 16, 2016 OK since last post I rebooted router - no joy & in fact the Xbox One had no connection to XboxLive - I removed Ethernet cable from Netduma and placed it into BT Hub and now have XboxLive connection - looks like update failure has made R1 a brick sorry need advice please Link to comment Share on other sites More sharing options...
skschatzman Posted February 16, 2016 Share Posted February 16, 2016 Bit late to party re this upgrade - just followed advice on download of Firmware file - all seemed fine, it went thru demo on showing what the functions are of the software and then got Warning Message - 'error loading misc page - please post on Netduma forum ? - at bottom on page it shows R1 debug version 1.03.6g - I re downloaded firmware file and tried to re update - but it stopped saying its already loaded - any suggestions - BTW I had version 1.03.5 Sometimes I get the same error as well. Link to comment Share on other sites More sharing options...
Stayathomdaddy Posted February 16, 2016 Share Posted February 16, 2016 Hey fraser, I currently have version 1.03.4 and I would love to upgrade. I have the remote support clicked as well. I appreciate the awesome service as always. Link to comment Share on other sites More sharing options...
XboxBloke Posted February 16, 2016 Share Posted February 16, 2016 All sorted and working now Link to comment Share on other sites More sharing options...
JNOR Posted February 17, 2016 Share Posted February 17, 2016 Hello, Would like to upgrade from 1.03.4 to .6 please, remote support is ticked in settings. Link to comment Share on other sites More sharing options...
Amedeo602 Posted February 17, 2016 Share Posted February 17, 2016 Please upgrade me from R1 debug version 1.03.3 running on rb-951g-2hnd . Remote support is enabled. Link to comment Share on other sites More sharing options...
7GTV Posted February 17, 2016 Share Posted February 17, 2016 Please follow all instructions very carefully. DO NOT ASSUME YOU'RE ON 1.03.5m PLEASE CHECK FIRST. If you are on a version lower than 1.03.5m please do not upgrade yet. To check the version you are on, scroll to the bottom of any page on your Netduma router's interface. If you choose to upgrade without contacting us you could completely break your router. You will then need to pay for the router to be returned to our office in the UK and then sent back to your home. (NB: the reason for charging you for this potential return is we have not charged for any upgrades (because we love our user community) but we cannot be penalised for people not reading clear instructions). Instead, comment here saying you are on an older version than 1.03.5 and have remote support ticked (found in >settings >miscellaneous) and that you want to upgrade. We will then access your router and change settings so you can download the upgrade safely. Once we have told you it is safe to upgrade DO NOT REBOOT BEFORE UPGRADING. 1. Upgrade Instructions Download the upgrade here Go to the Upgrade section on the Netduma interface Choose Advanced Ensure preserve settings & check version are ticked. Click browse & navigate to where you downloaded the upgrade file and click open. Click upgrade, it will take around 3 minutes. Please do not unplug the router during this time. If you are wired to your computer or connected via Wifi (and won't automatically connect to another Wifi name) you will be taken to the home interface screen when the upgrade has been completed. If the rare event that you get an error message please contact us and do not turn off the router. Do not worry, it just requires some help from our team. If you already have the beta version (1.03.6g) you do not need to upgrade. 2. Geo-filter Changes If you are a Halo 5 Xbox player there is now a new service to select "Halo 5" please use this if you are going to play the game. Otherwise use the standard service as usual. "Enable/disable" button is now a check box, so ensure it is checked to be sure it is on. Low Resolution Map check box is for browsers such as Safari that don't render the state/country lines and further detail correctly. Ticking this will remove them so it will work for those browsers. You can now Temporarily Ban a dedicated server. Clicking on a dedicated server on the map will bring up the host descriptor box as usual. A "Temp Ban" button will now be available. Once clicking this you will be given a warning as banning it whilst you're in a game WILL kick you from the game. You can remove your bans by clicking the "refresh icon" that is the last red button on the right under Low Resolution Map. Please note, the dedicated servers will stay banned for 5 minutes or until you click the refresh icon. You may block a dedicated server and notice you still get a game in the same location. This is because there are clusters of dedicated servers in the same location. 3. Congestion Control Device prioritisation has been split into two tabs "Upload" and "Download" so you can prioritise devices by just upload/download or a device by both at the same time. Hyper Traffic, this means you can prioritise your gaming device, so that it will bypass everything in your home and packets will go out/come in first no matter what other devices in your home are doing. Resulting in very little jitter/ping increases. Do not use this for high traffic situations such as downloading torrents. 4. Profiles Load Profile: This page is used to load the profiles you have on the router. It comes with pre set profiles we have made. These are built in and cannot be deleted - you do not have to use them. You can choose the profile you want to load, if you have extra profiles that have been imported/created by you they will be in the list. You are able to select the settings you do/do not want to load from the profile. If a setting is greyed out this means those settings were not included in the profile so you can not select/deselect them. Please note a profile may take a few minutes to load, it will let you know once it's done. Manage Profiles: You can see the profiles available on your router. You can import profiles if you have been sent one by someone else. A box will pop up prompting you to select the file, it will be a .json file you'll need. You can export profiles that you have made which will then automatically download a .json file. You can then share this with friends/other duma users for them to import onto their router. You can delete profiles that you have made or imported - Please note you cannot delete the default profiles that appear on the router from the NETDUMA team. Save Current Settings: What ever settings you have at the time will be the ones that are saved. You can give your profile a name e.g. Fraser - Amazing BO3 Profile, credit yourself as the creator and give a little description of the profile. You can then choose the specific settings you want to be included in your profile. You can turn off any of the options listed if you do not want it included. Please note some settings may not be best on the persons router that is importing due to location, speeds etc. Once you have save your profile go back to Manage Profiles. Your newly created profile will now be available at the bottom of the list. You can then choose to Export this profile if you want to share it with others or delete it completely. Auto Speed Setup: In bandwidth settings upon inputting your speed you will be asked if you want the router to update the settings according to your speeds. ----------------------- Final Note: This upgrade will provide you with lots more options than previously to enable you to tweak your settings and get the best out of your router. There are lots of other small things you will notice, more tours, increased feedback when saving options etc. Change log: Implemented profiles. Implemented temporary server ban. Implemented hyper traffic lane. Improved backend device prioritisation system. Fixed device prioritisation bug with turbo mode. Created more user tours. Decoupled download and upload device prioritisation. Updated UI to consistently notify user with dialog boxes. Implemented generic dialog for better user input and error handling. Added scroll bar to GF service selection for multi-device homes. Fixed bottom page scrolling bug in misc section. Implemented loading screen for misc & other pages as confusing otherwise. Implemented auto-setup when user sets bandwidth. Moved Geo-Filer enable to checkbox and added loading screen. Removed unsupported Wireless mode from menu. Fixed ping-assist for PPPoE connections. Cleaned up missing page titles and favicons. Added service for Halo 5. Updated upgrade page including link to wiki with latest firmware. Intro tour automatically updates speed settings for user. Warn user that congestion control is disabled when super turbo is enabled. Updated wifi-workaround & bleeding edge factory reset parameters. Updated default speed to 100/10 it's 2016! Removed internal log output from wan and lan.sh. Fixed WAN update bugs. Implemented more tours and added logic to handle loading sequences. Allow double quotes in device names. Wait for firewall locking instead of error. Bidirectional port selection for Geo-Filter and Hyper-Lane. Fixed blurred text on Ubuntu Chrome. Implemented click-wrap EULA for future customers. Toggle level of detail for Geo-Filter map for slower devices. Fixed delete device operation with reserved IP bug. Full device service cleanup on delete. Updated the Intro tour to demo profiles and cookies. Added sub-loading screen for cloud on misc for faster page loading. Reload Geo-Filter after applying any firewall/network settings. Fixed minor init bug. Some additional notes that will be helpful: Temp server ban lasts 5 minutes. This is not forever, or else you will eventually have nothing to connect to for gaming. Temp Ban will ban one dedicated host, but there may be others in the machine rack that are also hosting games. Don't panic, this is normal. UNDO Temp Ban. It's the square to the right with the two circles, this will release your previously banned dedis. Yes, this will also release the one you just banned. Don't have Hyper Lane enabled when you are going to download a large update patch. YOOO I would like to upgrade! please.... Link to comment Share on other sites More sharing options...
7GTV Posted February 17, 2016 Share Posted February 17, 2016 I would like to upgrade forgot to give my info for current version... R1 debug version 1.03.5m running on rb-951g-2hnd . Link to comment Share on other sites More sharing options...
Highlandsparky Posted February 17, 2016 Share Posted February 17, 2016 Highlandsparky, on 16 Feb 2016 - 12:26 AM, said: I'm currently on 1.02.7 both preserve settings and check version are ticked. Please advise. We could not access your router. Please ensure your R1 is in the DMZ of your ISP hub and ensure remote support is ticked in settings > miscellaneous. I should be good to go now. Thank you. Link to comment Share on other sites More sharing options...
Redcheat Posted February 17, 2016 Share Posted February 17, 2016 Im on lower version than 1.03.5. Ive got remote support ticked and i would like to upgrade Link to comment Share on other sites More sharing options...
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