digryder Posted August 20, 2016 Share Posted August 20, 2016 I am on a older version than the one stated, could I be contacted on what to do? Link to comment Share on other sites More sharing options...
bagsta69 Posted August 20, 2016 Share Posted August 20, 2016 Read the very first post in this thread:) Here is the pertinent information. comment here saying you are on an older version than 1.03.5 and have remote support ticked (found in >settings >miscellaneous) and that you want to upgrade. We will then access your router and change settings so you can download the upgrade safely. Once we have told you it is safe to upgrade DO NOT REBOOT BEFORE UPGRADING. Link to comment Share on other sites More sharing options...
Dizzy702 Posted August 21, 2016 Share Posted August 21, 2016 Hello, I have 1.03.4 and have remote access ticked. Link to comment Share on other sites More sharing options...
tooter Posted August 21, 2016 Share Posted August 21, 2016 I have added setup my R1 to be in the DMZ on the modem, can you please retry for update. Link to comment Share on other sites More sharing options...
Owningle Posted August 21, 2016 Share Posted August 21, 2016 Hey i know this is an old post but im on 1.03.3 and would like to upgrade Link to comment Share on other sites More sharing options...
rahsyboy Posted August 23, 2016 Share Posted August 23, 2016 I have an R1 debug version 1.03.3 running on rb-951g-2hnd . Do I need to update? Link to comment Share on other sites More sharing options...
tooter Posted August 24, 2016 Share Posted August 24, 2016 On 8/19/2016 at 2:58 PM, Netduma Fraser said: ... We could not access your router. Please put the R1 WAN IP from the device manager in the DMZ section of your ISP hub. I have put the R1 into the WAN DMZ and I am ready for the update. Link to comment Share on other sites More sharing options...
jkordenat Posted August 24, 2016 Share Posted August 24, 2016 Hello, my netduma says its running R1 debug version 1.03.3 running on rb-951g-2hnd . So now I just wait for a response to upgrade? Link to comment Share on other sites More sharing options...
1Actual Posted August 24, 2016 Share Posted August 24, 2016 Hi, I'm currently running R1 debug version 1.03.4 running on rb-951g-2hnd and i would like to upgrade to 1.03.6 I have the NetDuma setting ticked to "Allow remote access to Netduma tech support" in Miscellaneous. Thanks Link to comment Share on other sites More sharing options...
Pat H Posted August 25, 2016 Share Posted August 25, 2016 Hi. I am running version 1.03.3 and have remote access ticked. I'm ready to upgrade. Link to comment Share on other sites More sharing options...
bagsta69 Posted August 25, 2016 Share Posted August 25, 2016 OK Im sure Fraser will be along when he is awake to help you guys out. Link to comment Share on other sites More sharing options...
Luekoe Posted August 25, 2016 Share Posted August 25, 2016 Hello, I'm running version 1.03.4, remote access is ticked, and I would like to upgrade to the latest version. Thank you! Link to comment Share on other sites More sharing options...
Alistershade Posted August 25, 2016 Share Posted August 25, 2016 Hello, im running R1 debug version 1.03.3 running on rb-951g-2hnd i have remote access on and i would like to upgrade to the latest version Thanks Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 25, 2016 Author Administrators Share Posted August 25, 2016 Hey guys, really sorry for the delay. The team who does this is abroad for business currently. We will make it the top priority to get them done on Monday morning. Apologies for the inconvenience and thank you for your patience. Link to comment Share on other sites More sharing options...
1Actual Posted August 25, 2016 Share Posted August 25, 2016 On 8/25/2016 at 3:31 PM, Netduma Fraser said: Hey guys, really sorry for the delay. The team who does this is abroad for business currently. We will make it the top priority to get them done on Monday morning. Apologies for the inconvenience and thank you for your patience. Hello Fraser, It's not a problem, I can wait till Monday. Link to comment Share on other sites More sharing options...
wowitswoody Posted August 26, 2016 Share Posted August 26, 2016 Hi Fraser I contacted you on messenger a few weeks ago, but not had a reply yet. Do you not use it? No dramas if not, just having a few issues with my upgrade from: R1 debug version 1.03.3 running on rb-951g-2hnd. Grateful i you could check please. Ta. Woody Link to comment Share on other sites More sharing options...
richardphist Posted August 28, 2016 Share Posted August 28, 2016 Hi I'm currently running R1 debug version 1.03.3 running on rb-951g-2hnd and would like to upgrade. Remote access is ticked and ready to go. Thanks in advance. Link to comment Share on other sites More sharing options...
vazx6r Posted August 30, 2016 Share Posted August 30, 2016 Hello,I'm currently running R1 debug version 1.03.3 running on rb-951g-2hnd and would like to upgrade firmware. Remote access is checked. Thank you. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 30, 2016 Author Administrators Share Posted August 30, 2016 On 8/20/2016 at 4:41 AM, Daniela said: Hi, I´m on R1 debug version 1.03.3 running on rb-951g-2hnd and i would like to upgrade. Thanks for the help. You're good to go. Please do not reboot before upgrading. On 8/20/2016 at 4:26 PM, digryder said: I am on a older version than the one stated, could I be contacted on what to do? We could not access your router. Please ensure the R1 WAN IP from device manager is in the DMZ of your ISP hub and that remote access is ticked in misc settings. On 8/21/2016 at 2:52 AM, Dizzy702 said: Hello, I have 1.03.4 and have remote access ticked. You're good to go. Please do not reboot before upgrading. On 8/21/2016 at 9:30 PM, Owningle said: Hey i know this is an old post but im on 1.03.3 and would like to upgrade Untitled.png You're good to go. Please do not reboot before upgrading. On 8/23/2016 at 8:24 PM, rahsyboy said: I have an R1 debug version 1.03.3 running on rb-951g-2hnd . Do I need to update? You're good to go. Please do not reboot before upgrading. On 8/24/2016 at 3:57 AM, tooter said: I have put the R1 into the WAN DMZ and I am ready for the update. We could not access your router. Please ensure the R1 WAN IP from device manager is in the DMZ of your ISP hub and that remote access is ticked in misc settings. On 8/24/2016 at 4:36 AM, jkordenat said: Hello, my netduma says its running R1 debug version 1.03.3 running on rb-951g-2hnd . So now I just wait for a response to upgrade? We could not access your router. Please ensure the R1 WAN IP from device manager is in the DMZ of your ISP hub and that remote access is ticked in misc settings. On 8/24/2016 at 11:55 PM, 1Actual said: Hi, I'm currently running R1 debug version 1.03.4 running on rb-951g-2hnd and i would like to upgrade to 1.03.6 I have the NetDuma setting ticked to "Allow remote access to Netduma tech support" in Miscellaneous. Thanks You're good to go. Please do not reboot before upgrading. On 8/25/2016 at 12:37 AM, Pat H said: Hi. I am running version 1.03.3 and have remote access ticked. I'm ready to upgrade. You're good to go. Please do not reboot before upgrading. On 8/25/2016 at 3:56 AM, Luekoe said: Hello, I'm running version 1.03.4, remote access is ticked, and I would like to upgrade to the latest version. Thank you! You're good to go. Please do not reboot before upgrading. On 8/25/2016 at 4:12 AM, Alistershade said: Hello, im running R1 debug version 1.03.3 running on rb-951g-2hnd i have remote access on and i would like to upgrade to the latest version Thanks You're good to go. Please do not reboot before upgrading. On 8/26/2016 at 12:57 PM, wowitswoody said: Hi Fraser I contacted you on messenger a few weeks ago, but not had a reply yet. Do you not use it? No dramas if not, just having a few issues with my upgrade from: R1 debug version 1.03.3 running on rb-951g-2hnd. Grateful i you could check please. Ta. Woody You're good to go. Please do not reboot before upgrading. On 8/28/2016 at 7:56 AM, richardphist said: Hi I'm currently running R1 debug version 1.03.3 running on rb-951g-2hnd and would like to upgrade. Remote access is ticked and ready to go. Thanks in advance. You're good to go. Please do not reboot before upgrading. On 8/30/2016 at 4:39 AM, vazx6r said: Hello, I'm currently running R1 debug version 1.03.3 running on rb-951g-2hnd and would like to upgrade firmware. Remote access is checked. Thank you. You're good to go. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
Mondo Posted August 30, 2016 Share Posted August 30, 2016 Hi, I am running 1.3.4 and would like to upgrade to 1.3.6h . I have allowed access. Can you help? Thanks in advance Mondo Link to comment Share on other sites More sharing options...
blackopsnd Posted August 31, 2016 Share Posted August 31, 2016 Hi i'm running firmware version 1.03.4 please help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 31, 2016 Author Administrators Share Posted August 31, 2016 On 8/30/2016 at 5:32 PM, Mondo said: Hi, I am running 1.3.4 and would like to upgrade to 1.3.6h . I have allowed access. Can you help? Thanks in advance Mondo You're good to go. Please do not reboot before upgrading. On 8/31/2016 at 3:00 PM, blackopsnd said: Hi i'm running firmware version 1.03.4 please help You're good to go. Please do not reboot before upgrading. Link to comment Share on other sites More sharing options...
blackopsnd Posted August 31, 2016 Share Posted August 31, 2016 Thank you Link to comment Share on other sites More sharing options...
Vicnyc1 Posted August 31, 2016 Share Posted August 31, 2016 I just added my Netduma to my router DMZ. Let me know if you can now get in my Netduam router to upgrade. Link to comment Share on other sites More sharing options...
jkordenat Posted August 31, 2016 Share Posted August 31, 2016 The DMZ settings are correct and the access is ticked. Link to comment Share on other sites More sharing options...
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