Harley

I've given up. I sold my XR1000 and bought something else instead. The problem is that the XR1000 had a problem with the very thing I needed most. My connection suffers from bad buffer bloat, but there is a bug in the XR1000 that affects the solution if you happen to have a PPPoE connection - which I do. I waited nearly two years, I couldn't wait any longer. I use Cake now in a Merlin Asus, which does the job perfectly.
Not sure whether to be nice or nasty to Netduma over this. On the one hand, other companies are just as bad for not fixing problems in routers, so you can't really single them out. On the other hand, Netduma has the will, but not the way - it seems that their testing process is just bogging them down. From my perspective, the company has two alternatives, the first is to get the testing sorted, the second is to give up on anything other than really serious updates and concentrate on new products - I would have been happy if I could have bought an XR2000. As it stands, though, waiting two years and having nothing to show is not a great thing.
 

I've given up. I sold my XR1000 and bought something else instead. The problem is that the XR1000 had a problem with the very thing I needed most. My connection suffers from bad buffer bloat, but there is a bug in the XR1000 that affects the solution if you happen to have a PPPoE connection - which I do. I waited nearly two years, I couldn't wait any longer. I use Cake now in a Merlin Asus, which does the job perfectly.
Not sure whether to be nice or nasty to Netduma over this. On the one hand, other companies are just as bad for not fixing problems in routers, so you can't really single them out. On the other hand, Netduma has the will, but not the way - it seems that their testing process is just bogging them down. From my perspective, the company has two alternatives, the first is to get the testing sorted, the second is to give up on anything other than really serious updates and concentrate on new products - I would have been happy if I could have bought an XR2000. As it stands, though, waiting two years and having nothing to show is not a great thing.
 

I picked up a broken XR1000 the other day, and indeed, it really was broken! But the Antenna are fine. They are original Netgear SMA female connectors. If anyone wants them, they can have them free. Just let me know.

I've seen mine do this before. It's "apparently" given two addresses to the same device.
I think it's just giving it a second one without actually releasing the first. I'm not very knowledgeable about that, so I could be wrong, but it will eventually update and never seems to cause any harm.

There seems to be a lot of Star Wars around at the moment....
 
 

They are very cool, a lot of expense has gone into those designs, I'm not sure we'd do anything quite that extreme but it would be epic.

I've seen mine do this before. It's "apparently" given two addresses to the same device.
I think it's just giving it a second one without actually releasing the first. I'm not very knowledgeable about that, so I could be wrong, but it will eventually update and never seems to cause any harm.

I believe you have! Not something we can do on current hardware but we'll definitely keep it in mind for any future routers

I'll talk to the team again about this as it's definitely an interesting one - I don't think we could do it on the NG routers but perhaps our own!

Allowing custom language files is really interesting. If it reads the text fields from a JSON config file which we could overwrite, share, and apply, that would be pretty cool. 
I’d be happy to create a webpage with a UI to do that which isn’t affiliated with Netduma and have a disclaimer saying so - so people could type what they want for those fields and export it. 
Could set up a subreddit for language files if you guys didn’t want it shared directly on the forums. 

Not sure exactly, between December and January I think

I don't have a 500, I have a 700 and 1000. The 700 I just keep as an emergency backup.
Updates have been a lot slower that even I anticipated, and at this rate I suppose I could end up with a new router with the 700 put out to grass. I guess that's life. In fairness to Netduma most manufacturers don't update their old routers they just replace them with new ones. I actually wouldn't mind that. I would love Netduma to come out with a top-end router. I just get bored when nothing happens at all!

I used to get this sort of issue when Openreach was doing local maintenance. Always seemed to be late in the evening at about the same time.

We're back at it in full force now, we're hoping to get some firmware out as soon as possible, once I have a clearer idea I'll let you know

It was aimed at readers who have enough software knowledge and know that some bugs are easy to fix, but they don't have experience of professional test departments so they don't know that even a simple fix requires a LOT of testing. 
Grief, I bet I get as impatient as the financial dept does when a product is not released, but I have a lot of respect for managers who listen to the testers when they say "no, can't release it yet". We can only assume if the company had more resources they would throw them at testing, but what do we know? The same rules don't apply to every product or every company.
Anyway, I hate waiting too, but you know at least NetDuma actually release updates, some companies never seem to even do that.
 

Often people who don't know software testing inside out don't grasp that you can't just change a line of code, test it and then release the product. I remember a one line bug that was fixed but an  intel development team. It was an easy fix. They tested the change but  ignored the "golden rule" in the book of software testing and released the product. The change they made had a knock on effect and caused a fatal bug in a completely separate piece of code. It was hundreds to one against, but it happened. The worst part was that it only became apparent months later after it had caused millions of dollars of damage to projects all over the world. intel's reputation was badly damaged, the product destroyed. intel sacked the entire development team.
The golden rule is - when a product is tested, don't just test what you think you need to test - test it all! That's why it's so slow to test even a simple change. And it's best to save a number of fixes up to justify the time spent testing. All in all, it just takes far more time than you would think.

Often people who don't know software testing inside out don't grasp that you can't just change a line of code, test it and then release the product. I remember a one line bug that was fixed but an  intel development team. It was an easy fix. They tested the change but  ignored the "golden rule" in the book of software testing and released the product. The change they made had a knock on effect and caused a fatal bug in a completely separate piece of code. It was hundreds to one against, but it happened. The worst part was that it only became apparent months later after it had caused millions of dollars of damage to projects all over the world. intel's reputation was badly damaged, the product destroyed. intel sacked the entire development team.
The golden rule is - when a product is tested, don't just test what you think you need to test - test it all! That's why it's so slow to test even a simple change. And it's best to save a number of fixes up to justify the time spent testing. All in all, it just takes far more time than you would think.

I know what he meant but I does anyone claim to reduce ping on an empty network? ( that really is a question ) Or is it just people assume that's what it will do?
I have seen this a lot with network products. Remember Killer? Actually that was a really good system but like so many things it won't solve a problem if your local network doesn't have a problem. But people who don't have a problem buy in to it then slate it because it "doesn't work" !! It's like Gaming VPN's. Won't get you any closer to the server, but it may find a better route. Accent is on the "may". But people didn't realise it was "may" and slated the product when it didn't work for them.
I think gaming routers definitely have a purpose, just if people randomly think it will make things better when they haven't worked out what the problem is then they are likely to be disappointed.
Anyway, back to bling, no, I don't like the design either, it's a horrible looking router ( I actually bought one and sent it back it was so rubbish ). It has interesting performance but I really didn't like the involvement of Trend and the horrible looks. The router can send your kids emails to Trend for analysis. I mean, come on, there has to be some privacy, especially for children.

Hence force you shall be known as DOOM! NetDoomer Fraser.
Yep I think it would be good to have optional plug in aerials, lol. But the upright concept seems to be one that is gaining popularity. I guess it all comes down to where people put them, but the smaller footprint seems to appeal to many.

SATAN BE GONE! *burns your forehead with my silver cross* May God strike down this foul purveyor of bling-blasphemy!
 

I agree with that. Just to counter some of the negative posts, I have had an XR1000 now for about six months and have yet only encountered minor issues. I am sure that forums like this one are hounded by people who have specific application problems but those people are in very small numbers.

I have made a new post about this with some screenshots and additional problems ( hence why I started a new thread ).

Ah it's OK, it was confused. I rebooted it and it sorted it out.
That is something I find with these routers, the network map can go a little crazy.
 

Mind you, with BT shutting down all the exchanges in the very near future, there is bound to be larger demand for voip. Not just with Zen, but all of them.

Mind you, with BT shutting down all the exchanges in the very near future, there is bound to be larger demand for voip. Not just with Zen, but all of them.