Netduma Liam

I'll chase this up with the team and try to get them to prioritise this, thanks for following up.

Thanks for the suggestions! I know a few are on our roadmap already but I'll go ahead and add the remaining ones!

If you want to filter connections to servers and peers, yes.

Was Congestion Control definitely set to 'Always' when you ran this test? If so, can you lower the Download slider 5% at a time and run a test between each adjustment. What's the lowest you can get your ping under load result?

This one for example: 78:80:38:a9:13:bf. See if you can track down which device this is exactly.

How are you testing this? What results do you get if you set Congestion Control to 'Always' and put the sliders to 50%, then run a Connection Benchmark test from the interface. Can you perhaps provide a screenshot?

¿Podría intentar desconectar el R2 de la alimentación durante 10 minutos, luego volver a conectarlo y ver si puede acceder a la interfaz nuevamente? Si no es así, ¿podría crear su propio tema aquí en el foro y detallar su problema tanto como sea posible?

Take note of those MAC addresses and try to find which device on the network it is. That will tell us more.

Not as yet, we're testing firmware currently and if we feel as though it could do with beta testing we'll release it as an early access firmware. Keep an eye out on the forum, we'll post about it if we're going to do something along those lines.

OK, we have seen issues like this when there's not enough power being delivered to the R2, so I wouldn't be surprised if a new power adaptor resolves the problem. Let us know how you get on with it!

It will do, yes. Though sometimes it may show this server as being a 'peer' connection.

We don't have anything to announce as yet, but there is something in the works.

Hey, currently there isn't any option to run a proxy server or proxy requests on the R2. What's your use case? Is there a specific reason you'd like this configured on the R2?

Yes, that's on there. I'll get your name added too.

The R2 does not support Wi-Fi 6 I'm afraid, it was made just at a time and price point before Wi-Fi 6 was feasible!

Intentaremos reproducir el problema internamente y solucionarlo. No está afectando nada más, ¿verdad, solo el más rápido?

Can you please put the BT hub back in place, then configure PPPoE on that. Afterwards, connect the XR500 to the BT Hub via DHCP instead of PPPoE. Re-test your speeds after that and see if they're better.

Curiosamente, si cambia al modo Radio en lugar del modo polígono, ¿sigue teniendo el mismo problema?

Do you know if you need to use PPPoE, VLAN or DHCP identifiers in order to get connected to the internet?

What issues are you having exactly? What are the symptoms? How have you currently got QoS configured? I'm sure we can help illeviate this for you.

Will do!

In theory it shouldn't matter, but I'd suggest starting with the first option and experiment with the second if you experience any issues.

Thanks for reaching out. Generally when you upgrade/replace your line, it's best to factory reset your router to set it up again with your new speeds. You can do this from the three-dot menu in the top right of the interface. After that, set the R2 up again with the new speeds and you should notice much better throughput.

Hey everyone, We’ve got a new version of the app for you, we’ve fixed a number of bugs, mainly with backwards compatibility. Checking backwards compatibility is a long and arduous process so please let us know if we’ve missed any bugs on older firmwares or older units. Please download the app from your app store and give it a go! Here’s the release notes for you, as you can see there is a load of bug fixes: Features Geo-Filter and Ping Heatmap now utilise a reworked map, reducing bugs and improving load times as well as smoothness/usability. Overlapping polygons in Geo-Filter can now be seperately selected by cycling through them. Ping Optimiser can now set bandwidth speeds both before and during the test. Device Manager now has a refresh button. Multiple improvements to the Setup process. Browser/IP now informs and improves user location setting for Geo-Filter. Compatibility DumaOS app now fully supports routers using earlier versions of DumaOS. Bug Fixes Dashboard now shows seperate graphs for multiple devices simultaneously. More consistent and reliable setup process in the rare event of timeouts. Minor fixes to text appearing in Geo-Filter feature and Geo-Filter setup. Buttons within Geo-Filter have been fixed to always appear where they should. Fixed incorrect Step Count when setting up Nighthawk routers. Fixed event where certain copy and images were incorrectly sized. Multi-User authentication on NETGEAR router models is now handled correctly. Ensured accuracy of units across metrics in the UI. Fixed issue where fall-back terms sometimes didn't appear when required. Keyboard focus boxes are now hidden by default unless a key is pressed, meaning iOS no longer randomly focuses the menu. Visual and text improvements have been applied to the Location Search section. All router platforms now use their corresponding DumaOS themes by default. Telemetry data now applies a version check to ensure accuracy. 'Platform not supported' message now appears in the app more reliably. Adblocker Lists will no longer open the edit page occasionally when their toggle is tapped. Fixed issue on Android where texture sizes were multiplied by pixel ratio multiple times, causing a render failure Numerous other minor bug fixes. Accessibility Wide array of improvements made to overall app accessibility.

Thank you for sending this over, that's helpful. I'll pass these on to the team and we'll look into them, then get back to you with an update.