Netduma Liam

OK, can you paste the config file here so we can check it? Make sure you remove the Private key and the public key before posting it though.

Who's your VPN provider? Have you downloaded their Wireguard VPN configuration files or are you trying to use the OpenVPN files? If so, unfortunately that won't work.

Which features specifically are you not seeing? Let us know and we'll be able to say whether that's expected or not.

We don't have an ETA as yet, we're making some substantial changes to how Geo-filter works. Our testing has proved very promising, but it's still ultimately in development so I can't yet provide an ETA.

We've made a change via a cloud update, could you try re-syncing again and see if it updates?

Since deactivating it have you tried re-syncing cloud again? If not you'll need to do that to get the latest information.

Looks like it managed to resync successfully that time. As a side note - are you using Hybrid VPN? There's an error in there relating to it and I'm curious whether that might be causing the problem. If Ping Heatmap still hasn't resynced properly, please disable the VPN and try again, see if it works after that.

You don't need the PS5 in the XR DMZ if you've also got the XR in the modem's DMZ, so you can remove the PS5 from the DMZ. Could you please try going to Geo-filter and resync cloud from the three-line menu there. Please then download the logs again and send them over.

OK, quindi non riesce a risincronizzarsi, ma non c'è motivo per spiegarne il motivo. Abbiamo appena testato internamente e funziona. Potresti per favore scollegare l'XR dall'alimentazione per alcuni minuti, quindi ricollegarlo e vedere se può risincronizzarsi dopo?

Could you please do the resync again, then go to System Information -> Click the three-line menu under 'Logs' and download the log file. If you could please send that over to us and mention the approximate time you resynced, that'd help us troubleshoot this more.

Set Ping Assist to the maximum ping you'd like to play in-game. I'd suggest about 30-40, that might speed things up for you. We might be able to get this added to Ping Heatmap so you can always check on the servers, I'll speak with the team and see if we can get that added.

Is this for Warzone again? I can see that a few of them have stopped responding so I'll speak to the team and get them to push an update as soon as they can.

In general, the results look pretty good as far as I can tell. Were these tests run while saturating the connection as Fraser mentioned? I'll link the guide below again for convenience. http://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping

Thanks for that, could you please disable the DumaOS classified games rule, then add a new one. In the new rule, select your games console as the device and 'Games Console' as the service when prompted. After that, set Congestion Control low, down to about 40% maybe. Then set it to always. After doing this, click 'Reset allocation' on Bandwidth allocation just to be safe. Then, play some games and see how it feels. A couple of follow up questions: Do you know if you require PPPoE, VLAN or DHCP identifiers to get a connection to the internet? Are you using Geo-filter? If so could you share your configuration with us?

Just to clarify, have you reset since the upgrade to the latest firmware version? If not, could you please do so. Can you also answer a few questions for us: Are ALL devices on the network connected via the R2? Have you got any custom rules configured in Traffic Prioritisation? If so could you please share them? If not, is the DumaOS classified games rule detecting traffic while you're playing? This is indicated by a red light on the rule, and the packet counters increasing. What's the make and model of your modem?

No tenemos nada que anunciar todavía, mantenemos este artículo actualizado con toda la información más reciente sobre firmwares: http://support.netduma.com/support/solutions/articles/16000132677-dumaos-firmware-progress

Thanks for posting this. It would be good if you could create a new topic with this information so we can look into this further with you. In the new topic, could you please include the below: When the connection drops, are you able to access the DumaOS interface from a device connected via wired? Do you need to reboot the R2 to get the connection back, or will it eventually restore itself? Do you recall if the disconnections occurred after a particular device started generating some traffic? Are you using any wireless extenders, powerline adapter or access points for example?

@ahmedkI've responded to your new topic, let's continue there.

Could you please try hitting 'Resync cloud' now in Ping Heatmap and see if that's better?

A few users have reported this with the XR500, we'll get the team to look into it and see why it's not updating.

I would suggest setting it to Auto-enable. That way, it will only limit bandwidth to background services if priority traffic is detected.

Warzone uses server-based matchmaking so I'm afraid you won't be able to do that. The reason you would've had to allow your friend is because whichever server he was going through would've appeared outside your Geo-filter radius and therefore would've been blocked by it.

OK, there doesn't seem to be anything in the logs with regards to it losing a connection so I suspect it's just due to the router being rebooted. Does it ever drop the VPN connection without the router being rebooted?

Does this occur if you don't turn the router off at night? I don't think it'll reconnect automatically if the router loses power. Are there any VPN logs in the 'logs' tab?

Hey all, Hope you're all doing well and looking forward to the release of 3.2. I'm just writing a quick post to let you know that we're looking for Early Access testers for future R2 DumaOS releases, starting with this one. The purpose of the early access group is to test new firmwares on a larger scale right before we release them publicly. Please note that these firmwares might not be completely stable and you may find issues, so beware of this before choosing to upgrade to them. Go ahead and sign-up below: we'll reach out if you've been added! https://forms.gle/FMxFoCYk7vNv5DEW7 Cheers, Liam.