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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    I'm good thank you, how about yourself? What I would do is have my location in Ukraine with the radius large enough to cover Ireland and Netherlands. Strict on & ping assist at 70ms. That way you know that if anything gets blocked it would've been a high ping, leaving you with only games in your radius or under your ping limit. You're also covered in case there is a mis located server as ping assist would pick it up. No you wouldn't get disconnected, once you're connected to them thats it - even if you were to block a person using deny & allow you would have to be disconnected from them for 2 minutes - it's our anti-cheat. Ping assist only handles the initial connection. So if you got disconnected it wouldn't have been due to ping assist. Of course make sure you're utilising congestion control at the same time for the most optimum experience possible.
  2. Netduma Fraser
    Not sure how blame lies with us for hardware that has nothing to do with us at all but okay. You say we pass the blame but most people wouldn't even know to look at ISP line issues if we hadn't introduced the Internet Diagnostics feature TO HELP people. We actively tell them to contact their ISP to try and get them to rectify the issue. If there are bugs then we acknowledge those but we're not going to sit back and say yes your ISP line issue is totally on us when the issue was there before our product was even purchased by them, we just helped bring it into the light. Regardless, thanks for your feedback. If you have any issues please make a support thread.
  3. Netduma Fraser
    I think you'll be fine with that. If a modem is causing spikes then you wouldn't have it with a different one when connected to the duma.
  4. Netduma Fraser
    Keep in mind, the R1 still works with those listed you just may get a better experience with those in the compatibility list. Some people use those in the non compatible list and have no issues.
  5. Netduma Fraser
    Well if it was 40 the congestion control would always base it on that unless you had the anti-flood at 100% & reactive. So yes keep reactive and whenever you're not gaming/heavily using the internet put anti-flood to 100 then you'll get whatever the speeds are you have at that time.
  6. Netduma Fraser
    If you can find an average I would put it as that.
  7. Netduma Fraser
    We attempted to put a patch out on our end but didn't work unfortunately, its not our issue to fix.
  8. Netduma Fraser
    Would leave it as reactive so you're never hindering yourself. I wouldn't go by the console speed tests, PC wired speed test would always be best. Check your on the least congested WiFi channel in your area as well to rule that out.
  9. Netduma Fraser
    Double check: Reactive Algorithm 100% anti-flood Share excess enabled Reset device prioritisation & apply Disable IPv6 in WAN, LAN & misc Disable deep packet in misc Ensure the ethernet cables you're using connecting the R1 to hub & R1 to PC are Cat5e+/can handle your speeds. Do a wired speed test from a PC
  10. Netduma Fraser
    Eliteshot did his own giveaway. Our giveaway is still ongoing and ends January 9th if you look at the graphic
  11. Netduma Fraser
    Just retweet
  12. Netduma Fraser
    We're doing our biggest ever giveaway over on Twitter for XMAS. Instead of 1 winner we're picking 3 winners! 1st: Console & Game of your choice & NETDUMA Router 2nd: Elgato HD60 S & NETDUMA Router 3rd: NETDUMA Router All you need to do is retweet the tweet & follow us. Happy Holidays!
  13. Netduma Fraser
    We haven't done much with apparel for awhile but we wanted to make something Christmassy & gamery that we would want to wear ourselves. We came up with the "I ❤️ Sleighing Christmas Noobs" design. If you're interested it will only be on sale until early January then we'll remove it: https://netduma.com/apparel/
  14. Netduma Fraser
    Closed. Santa will contact you all!
  15. Netduma Fraser
    Bump!
  16. Netduma Fraser
    Count me in Santa! UK
  17. Netduma Fraser
    If you're getting a low ping you've done everything on your end. Unless you're experiencing frequent spikes/jitter on your line? It's also possible that it's the other players connection which isn't as good. What are you pinging to the dedicated server? If it's low then it's likely mis located - if so please provide me with the ID.
  18. Netduma Fraser
    Despite being here just under a year ColonicBoom has proved to be very helpful to new and old customers which no doubt you'll know if you've ever had an issue as he's always there to help. Please all join me in welcoming him to the mod team! He'll be taking the role of co-bodyguard with fuzzyclam
  19. Netduma Fraser
    We're in the UK as well and were managing to get games. Ensure you're on auto&bleeding edge cloud. Also port forward the required ports for the game.
  20. Netduma Fraser
    If your ping is low to them it's possible that it's their connection. E.g. They may be using WiFi over wired etc. In that scenario I would block them so you don't have to play them again. Hey, welcome to the forum! Yes will run some more tests now. Where are you located?
  21. Netduma Fraser
    Yes we were. It's possible you had one of the dedicated servers in your radius at the time, even with a low ping we found that to be more laggy. With your radius exclude Ireland and see if you have a better experience.
  22. Netduma Fraser
    Hey guys, an update for FIFA 17. It appears to be working absolutely fine with the Geo-filter. When searching it shows blocked players it was trying to put you with and then should match you with someone inside your radius. If it doesn't then just search again and should work. In the case when you cannot match with another player and you have a dedicated server within your radius it will connect you both to that so you can join each other. In this scenario we found the game to be more laggy. So would definitely recommend excluding any dedicated servers from your radius (you should see these when you boot up the game) and just force a connection directly to a player within your radius. You are also able to force connections with players away from your home. For example, I am based in the UK and I forced a game with a player in Saudi Arabia. If you're having any issues let me know in this thread so I can look out for them.
  23. Netduma Fraser
    That's very interesting indeed, thanks for that. I'll look into that a bit more and get back to you!
  24. Netduma Fraser
    Should start testing next week!
  25. Netduma Fraser
    We'll be testing the game shortly
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