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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    Ah, mustn't be on the XR700, have you tried the WAN port mirroring? The only reason it would fix the issue really is if there is an issue with the WAN port but it's worth a try.
  2. Netduma Fraser
    Ah yes sorry, could you try this please: Go to http://www.routerlogin.net/debug.htm and disable 'Enable 11k', it may also be worth trying WAN Port mirror to LAN port 1 and see if connecting the router up via LAN port 1 helps at all. It's unlikely to work but worth a shot until the team can identify the cause and fix.
  3. Netduma Fraser
    Have you tried Alex's suggestion above?
  4. Netduma Fraser
    I requested this today as someone else has just asked for it as well.
  5. Netduma Fraser
    UPnP is probably working but just not showing the ports. Which firmware version are you on - .40? Could you disable IPv6 also please.
  6. Netduma Fraser
    Is the bridge connected via ethernet? If possible could you connect it to the same WiFi as the phone e.g. 2.4GHz and see if when they're on the same that it works correctly please
  7. Netduma Fraser
    Thanks for clarifying! Could you disable QoS from the Anti-Bufferbloat options and see if that resolves the connection issue please?
  8. Netduma Fraser
    IGMP should be unticked, SIP ALG should be ticked - is that what you have?
  9. Netduma Fraser
    IGMP Proxying is disabled by default believe, I would actually recommend unticking this box and also ticking SIP ALG. Are you able to ping the bridge IP from a wired PC at all using command prompt and 'ping' then the IP?
  10. Netduma Fraser
    I get that, I'm not a dev either but I know the process and it is rather laborious, I'm sure they will comment themselves on this matter more than I can. If you think your issues are related to the router then make a new topic with your concerns and we can take a look.
  11. Netduma Fraser
    I'm sure the devs will comment further but keep in mind that DumaOS on the R1 is still in beta so we're working very hard to bring out great updates that include fixes and new features. We're not giving out any dates on when we would release a firmware.
  12. Netduma Fraser
    Hey, welcome to the forum! Have you ensured that you've followed this guide to make your router accessible? http://support.netduma.com/en/support/solutions/articles/16000085789-how-to-upgrade-your-r1-from-version-1-03-5m-or-lower
  13. Netduma Fraser
    Great, if you don't already have a DumaOS email you should receive one this week if you signed up here already: https://netduma.com/r1-dumaos/
  14. Netduma Fraser
    You should first manually upgrade to the latest original R1 firmware here: then after that once you've received an email you can upgrade to DumaOS. Just to note upgrades are done manually by you, we just give you the link to do it, we don't upgrade it for you.
  15. Netduma Fraser
    This is more to do with support, I believe we've managed to reproduce this issue (which now makes it easier to fix) so the devs can start figuring out where the issue likes.
  16. Netduma Fraser
    Keep in mind this topic is for asking the developers questions, any outside discussions/technical support issues will not be answered here and will be ignored unless you post it elsewhere.
  17. Netduma Fraser
    Alright guys, if you're going to have a discussion please do it elsewhere. This is a Q&A topic. If you have a question then please ask.
  18. Netduma Fraser
    Ahh fair enough, I misunderstood, I'm not a developer so I'll butt out of this topic 😂
  19. Netduma Fraser
    Should be but if it runs over P2P rather than a server then you may not hear some people if they're outside your radius
  20. Netduma Fraser
    Can you update us now with what your physical setup looks like now? How much has the ping gone up?
  21. Netduma Fraser
    There are guides here for DumaOS: http://support.netduma.com/en/support/solutions/folders/16000090646 Sorry they're in English!
  22. Netduma Fraser
    Can you zoom out of the map please as theres most likely something blocked elsewhere and have a look. Rule of thumb: If the Geo-Filter isn't working zoom out of the map to make sure you're not missing anything
  23. Netduma Fraser
    That is very good, even with the spike it's not huge! I'd say keep 70/70 as an option to fall back on but see if you can experiment more to eliminate that spike.
  24. Netduma Fraser
    Could you provide a screenshot of the entire Geo-Filter please when you've been booted back to the lobby/trying to reconnect
  25. Netduma Fraser
    Try 70/70 first then lower/raise until you find the best line. Would recommend doing so while you make your connection saturated.
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