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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    A reboot or factory reset should definitely resolve it as it is quite a common error but I totally appreciate you don't want to rock the boat at the moment.
  2. Netduma Fraser
    Could you provide a screenshot of what you're seeing currently please just so I can determine what may be happening.
  3. Netduma Fraser
    We'll make an official signup closer to the time but people are using this topic as an informal signup thread for now: https://forum.netduma.com/topic/29487-announcement-the-future-of-dumaos-version-30
  4. Netduma Fraser
    Hey, welcome to the forum! Routerlogin.net is a local URL used as an alternative to access the interface instead of the LAN IP. As it is a local URL it cannot be accessed using the internet - if you try to connect to it using a non Netgear router it will redirect to an internet URL instead. You can disable Auto Updates from Settings > Administration. Do you still have the original issue?
  5. Netduma Fraser
    The servers that appeared before the cloud update, are they still the ones that appear when the issues that occur or are there new ones? If there are new ones could you input them in the form please and we'll correct them in the next update. Meanwhile probably best to use Spectating Mode to ensure you're not getting booted.
  6. Netduma Fraser
    Could you just double check this is the case please after flusing the cloud in the Geo-Filter Map options? If the too long message appears just wait a minute then refresh the page and it will have applied.
  7. Netduma Fraser
    Are you referring to the traffic meter in Settings or the Network Monitor? If you make a new topic and explain what is happening we can go from there.
  8. Netduma Fraser
    With testing and some of us working from home we haven't been able to get one out this week. I'll ask Alex when it's likely to happen now.
  9. Netduma Fraser
    I've just seen you're on the XR500 which means this topic is not applicable to you. You can find updates for the XR500 here: https://www.netgear.com/support/product/XR500.aspx or you can go to Settings > Administration > Firmware Update and click check on the interface to see if a new one is available. I'll answer your question here but f you have any furth tech support questions please make a new topic and we can go from there. You cannot prevent other players from joining the server you are playing on, it isn't possible. If you don't want to use the Geo-Filter simply switch it from Filtering to Spectating mode or delete the device from the Geo-Filter.
  10. Netduma Fraser
    There will likely not be a fix until our next firmware version DumaOS 3.0 is released but I couldn't say when that would be, we want to do a beta soon. Meanwhile you can change the DNS on the router to the VPN DNS or use a VPN Client if using for the PC.
  11. Netduma Fraser
    I'm hoping it will be this week coming!
  12. Netduma Fraser
    I've let Alex know that three of you are waiting for an upgrade so he should get back to you early next week.
  13. Netduma Fraser
    Hey, welcome to the forum! How have you added the device you wanted it applied to on the VPN Traffic Panel? How are you testing if it is working?
  14. Netduma Fraser
    I've responded to your post here: @Federico please see my response there also.
  15. Netduma Fraser
    That may be the DNS leak, we will be fixing that for 3.0 and we'll be adding more providers as well in the future. Your welcome, let us know if you have any more issues/questions.
  16. Netduma Fraser
    We're really busy testing the next firmware this week so it may not be until next week.
  17. Netduma Fraser
    I think you can continue adding 80/443 if you run into issues on said devices, no need to add it for every one if it isn't causing a problem. I found them here: https://portforward.com/uno/ I gave you the PS4 ports, even though it is on PC the ports may not be the only ones it uses so it may be worth adding the ports from the other platforms that you're missing and see if that helps. That'll be because 80/443 are not going through the VPN. That is certainly a viable option if it works, I can't see any specific issues here that would cause it to not work. You could try a blanket rule 1-65535 TCP/UDP src & dst to see if it works that way.
  18. Netduma Fraser
    Yes you're right, disregard that sorry, I confused myself! Yes that is fine, I've just found some extra ports that you don't have but should be required for UNO, try these the same way you've done the others and see if it works. TCP: 1935,3478-3480 UDP: 3074,3478-3479,3658,4646
  19. Netduma Fraser
    It's more because those ports are required for all devices to work correctly online. Do you have another VPN provider you could try with or contact the provider to see if they block any specific ports? It seems more like the provider if the same process you use works for the other games but not this one.
  20. Netduma Fraser
    I would remove the 80 & 443 rules firstly, also what VPN are you using? Do you know if they block any ports? Are you using the Geo-Filter at all?
  21. Netduma Fraser
    We have got some IDs thanks to Eefo that we'll be updating the cloud with but if you could put in the ones you've added to the form as well that would be really helpful. I imagine if you ping them it will be lower than expected meaning they're mislocated. When we do the update that should resolve the issue.
  22. Netduma Fraser
    Hey, welcome to the forum! Which option have you used? Do NOT VPN these services or Only VPN these services?
  23. Netduma Fraser
    It will update automatically but if you want to manually do this then you can flush the cloud by clicking flush in the Geo-Filter Map 3 line option menu.
  24. Netduma Fraser
    We will fix the DNS leak, PPTP would likely come later though.
  25. Netduma Fraser
    No not yet, I'm not sure when it will be done, hopefully some time next week but we're in heavy testing mode at the moment for 3.0.
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