Netduma Fraser

Could you post in the relevant 3.0 beta forum please and we can go from there.

Was that just in the log file? If so don't worry about log messages, if you don't see an issue then no need to pay attention to it. First try and reset your browser cache/cookies, if you're still unable to access then hold the reset button in the back of the router for 30 seconds, release, wait 2 minutes then try to access and enter the login details.

We're trying to expand the group of testers as fast as possible so hopefully you'll receive an invite soon.

Which beta, the existing .29 or the 3.0 beta? Have you tried searching for netduma.com in your inbox and spam folders?

Apologies for the delay, I'll nudge Alex now to get it done ASAP.

The XR300 beta hasn't started yet but if you've signed up then you'll likely get it pretty quickly when it is ready.

Hey, welcome to the forum! Just to double check, have you signed up for the original beta (not 3.0) here? https://netduma.com/r1-dumaos/

Thank you everyone for your interest, we'll continue passing names on to Netgear to get into the beta asap.

We'll try to get it to you asap. You could use PingPlotter for now to diagnose the connection.

Your profile says you own the XR700 - the beta for this hasn't started yet, if you have all the routers then you've got a good chance of getting on one at least. Also, we do not control the XR betas. We're adding more people all the time, I realize you're frustrated that you don't have it yet but you'll be able to try it soon.

We're giving out invites all the time so you should receive one soon.

We'll try and get everyone on the beta asap. @Kostas83 we can't swap your beta directly. Netgear have your details, we can't push it any further now, you just have to wait for an invite.

We'll try and get you both on board as soon as. If it doesn't straight away use Traffic Controller to allow all traffic for that device.

Thanks for the information on this, I'm not sure if there is much we can do if PA doesn't get you a closer host. Sounds like Bert is correct regarding the player base. We will continue to improve on the cloud.

Netgear will send you an invite email where you will then be able to access the beta forum on the Netgear community site and download the firmware from there.

We'll try to get you guys on board asap!

Ah I see so you click on a device on the list next to the 'flower' we call it, on the right the panel appears to adjust it more precisely than just percentage, you switch over to upload but that device panel stays on Download instead of switching to upload? If so yes that is expected behaviour. When you get the beta there is a suggestion topic so I'd recommend posting it in there when you're able to and the devs can prioritize tickets and see whether they want to change that.

Do you see the Malaysia server appear anywhere on the map when you just try to play against PC players? What is the ping to the SA server?

I tried to reproduce what you said but I couldn't, could you make a small video of what you're seeing please?

I'm not saying that, we just want it to as bug free as we can make it. The more people that test it the more bugs will be found.

We learnt a long time ago not to make any deadlines because with development they're always subject to change. Even launching the beta the internal date changed a few times so we're not going to give a date now. As long as it takes essentially to make it as stable as possible.

It's really hard to say because I'm not a developer so anything I say about dev timelines etc should be taken with a pinch of salt. Depending on the severity or difficulty of a bug, finding out the cause can take a significant amount of time, plus then actually writing a fix. I think probably what will happen is that we just roll into an open beta - technically the DumaOS on the R1 available now is still in beta.

raf, there is no conspiracy regarding beta access, just because you haven't received an invite yet doesn't mean you will be waiting until next year. We have put your name forward as well as everyone else here to get it asap. Netgear are sending the invites so you just need to wait for it. We'll try and get you on the beta asap. We're checking the topic daily to add people to our list.

It's unlikely they skipped you, a lot of people have signed up. We've passed on lots of names to add in addition so hopefully you'll receive an invite soon.

Alex will have passed on your details, it is up to Netgear to invite you now and I couldn't say when that might happen.