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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    It's not that simple, development is a long process and if it hits QA and bugs are found then they will be fixed which will ultimately push back when we can release it. We learnt a long time ago that it was better not to give dates.
  2. Netduma Fraser
    What do you mean by the button does nothing? You should hold it for 30 seconds, then release and wait 2 minutes. Then access the interface and you should be presented with the setup wizard, does that happen?
  3. Netduma Fraser
    Try this one please, sorry for the inconvenience, hopefully we'll get there in the end! clientdev tun auth-user-passnobindpersist-keypersist-tunverb 3remote-cert-tls server--keepalive 10 30sndbuf 524288rcvbuf 524288cipher AES-256-CBCtls-cipher TLS-DHE-RSA-WITH-AES-256-GCM-SHA384:TLS-DHE-RSA-WITH-AES-256-CBC-SHAproto udpreneg-sec 0fast-ioremote-randomremote gb-lon-101.mullvad.net 1301 <ca> -----BEGIN CERTIFICATE----- // Removed for pasting -----END CERTIFICATE----- </ca>
  4. Netduma Fraser
    Cela ressemble-t-il à la durée de votre bail en fait. Je recommanderais la mise à niveau vers ce firmware bêta qui a des correctifs potentiels pour cela. Effectuer une réinitialisation d'usine après la mise à niveau https://www.dropbox.com/s/4mwe5sx81gsc129/XR500-V2.3.2.114-DumaOS3.0.203.img?dl=0
  5. Netduma Fraser
    Can you try this please? I've adjusted it a bit more: client dev tun auth-user-pass nobind persist-key persist-tun verb 3 remote-cert-tls server --keepalive 10 30 cipher AES-256-CBC tls-cipher TLS-DHE-RSA-WITH-AES-256-GCM-SHA384:TLS-DHE-RSA-WITH-AES-256-CBC-SHA proto udp reneg-sec 0 fast-io remote-random remote gb-lon-101.mullvad.net 1301 <ca> -----BEGIN CERTIFICATE----- // Removed for pasting -----END CERTIFICATE----- </ca>
  6. Netduma Fraser
    @Eli6838 lets continue in your topic: https://forum.netduma.com/topic/35288-r2-could-not-detect-an-internet-connection/
  7. Netduma Fraser
    ¡Hola bienvenido al foro! Te he dado acceso, puedes encontrarlo aquí: https://forum.netduma.com/forum/130-dumaos-30-beta-netduma-r1/
  8. Netduma Fraser
    Sorry about that, I found the issue and you should be able to post now. Make a support topic and we'll be happy to help.
  9. Netduma Fraser
    I think so or your account user ID, is that the same?
  10. Netduma Fraser
    Apologies for the question but did you type your username/password in correctly?
  11. Netduma Fraser
    Yes we will, I've asked the team to see whether it is something they can do for one of the next updates. Could you try this one instead please? client dev tun resolv-retry infinite nobind persist-key persist-tun verb 3 remote-cert-tls server --keepalive 10 30 sndbuf 524288 rcvbuf 524288 cipher AES-256-CBC tls-cipher TLS-DHE-RSA-WITH-AES-256-GCM-SHA384:TLS-DHE-RSA-WITH-AES-256-CBC-SHA proto udp auth-user-pass reneg-sec 0 tun-ipv6 fast-io remote-random remote gb-lon-101.mullvad.net 1301 <ca> -----BEGIN CERTIFICATE----- // Removed for pasting -----END CERTIFICATE----- </ca>
  12. Netduma Fraser
    Hey, welcome to the forum! All pre-orders are due to be sent by the end of next week so it won't be too much longer.
  13. Netduma Fraser
    That's great to hear, thanks for sharing the solution for you. We're investigating the issue at hand so I'm confident we'll get it resolved.
  14. Netduma Fraser
    The updated cloud systems is on our end to more efficiently and accurately upgrade the cloud. We'll be working with this next week and push out some updates, you don't need to do anything on your end, the router will download any cloud updates automatically.
  15. Netduma Fraser
    It might be the power cut briefly causing a reset, I''d see if you can get a replacement, either with the retailer you purchased from or by making a ticket with Netgear here: http://support.netgear.com/
  16. Netduma Fraser
    Okay interesting, you may only need to do that a few times and then it will work. Yes it will, we've upgraded our cloud systems which makes it a lot easier and accurate so we should put out an update soon.
  17. Netduma Fraser
    I think we've gone through everything unfortunately yeah. We can do a replacement though and then that should work if you'd like to try that. Either way you'll need to email [email protected] with your order number, if you want the replacement then link this topic and they'll sort that out for you.
  18. Netduma Fraser
    I've chased the lead for the XR300 and will keep you updated on my progress.
  19. Netduma Fraser
    Thanks for that, can you go ahead and re-upgrade to the same firmware please and then factory reset for a fresh install and see if it still happens after that? It may not have flashed correctly prior to shipping. https://forum.netduma.com/topic/34950-new-r2-firmware-30205/
  20. Netduma Fraser
    Thanks for the report, I've compiled a list of all the heatmap games that need to be updated and have passed it over to the team to update.
  21. Netduma Fraser
    When set to never it does override the slider value to essentially be off so for example: 100/100Mbps 50% set to Always = ~50Mbps 50% set to Never = ~100Mbps
  22. Netduma Fraser
    I've been seeing this recently actually - 14-25 ms on the server and like 80ms in game - it's the same with my ISP hub. Seems to have happened after the recent server maintenance they've done so it got a lot worse for me! When it's on that black screen look for a blocked icon on the map as there should be something that you can allow which will let you in.
  23. Netduma Fraser
    That makes sense as you're blocking all the other servers. What do you see when searching for a game? Have you selected one of those servers on the game to connect to as well?
  24. Netduma Fraser
    Thanks for that, what was the IP you gave the R2? On the System Information page does it show the same IP that you set?
  25. Netduma Fraser
    Thanks for the information, on the actiontec would you be able to set a static IP for the R2 to see if it can sustain a connection? Might be to do with the actiontec DHCP release renewing.
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