Netduma Fraser

Was gaming occurring/was TP prioritizing during any of the tests?

Yes you can use UPnP that's absolutely fine I understand your frustration, we're doing what we can and hopefully won't be too much longer.

For the 2nd test was that set to Always then or Never? We're not ignoring the problem I can assure you

You can disable the ISP router WiFi and then use the R2 WiFi exclusively

If you bridge it then it will remove those settings, I would recommend you leave it as is at the moment, that is how I have mine personally setup

Open command prompt on the PC that is connected to the router, type ipconfig and press enter then post the results here please

I don't think it has been in this version but I've asked the team for a status update on that, once they're back from the easter holidays I'll know more.

What do you actually see when you are on the interface?

Great to hear that, thanks for the update!

Hey, welcome to the forum! Have you followed the above suggestions?

In Indien gibt es keine Server, weshalb Sie Probleme haben. Es ist auch nicht beabsichtigt, Server so weit weg zu erzwingen. Als solche können Sie lange Wartezeiten und hohen Ping erleben. Können Sie bitte einen Screenshot Ihrer gesamten Geo-Filter-Seite bereitstellen?

Ahh good to hear, thanks for the update

Does it show the MAC address there or is it blank? It was a bug that was fixed but may not be for you for some reason

What do you get via speedtest.net? Did you factory reset after the update?

Great thanks, will ask the team to have a look next week as soon as they can.

I'm still seeing you have IPv6 enabled, are you connected to the R1?

Have you factory reset after upgrading? If so the MAC address should be entered by default so you can then enter the settings. Did you type them exactly right during the wizard? Sorry that's what I meant!

Okay so it's a gateway, have you given the R2 a static/reserved IP on it and put it in the DMZ?

Not that I am aware of, is this without changing any settings? Where were you checking the speeds exactly?

What is the model of your modem/router the R2 is connected to?

Enter 1000/50 in the Bandwidth Settings of Congestion Control and disable QoS fully there also, then do speedtest.net from the chromebook, what speeds do you get?

Haha appreciate the photo! I'm not a developer so definitely more than me working on it. We've ramped up our team quite a lot within the last 2-3 years so we're definitely moving in the right direction. Don't worry it will be coming!

Okay enable remote support in WAN settings, ensure you have no port forwarding rules enabled, disable IPv6 in WAN/LAN and make sure you've setup the R2 with your modem/router to allow devices connected to the R2 to get an open NAT. Let me know when you've done that please as we'll need to access the router. It will be a few days at least due to easter holidays.

Hey, welcome to the forum! I can 100% assure you that in the almost 7 years we've been around no one has been banned for using our router. The router doesn't help you cheat or anything like that, they also can't tell what router you are using.

I've responded to you here: https://forum.netduma.com/topic/35857-netduma-r2-disconnecting/?tab=comments#comment-301256