Netduma Fraser

As an in encrypted key that will allow access to the R1 remotely, as we've not accessed an R1 in a long time they're trying to find that so they can access your unit.

That's a local IP so we couldn't join off that, I think your IP has stayed the same though. The dev said they're missing a key they need to access so trying to get that first and then they should be able to access.

Okay great, double check the DMZ on the ISP modem so thats still correct and I'll see what the dev says tomorrow once they're back in

The PC actually has that as its IP address or says that's the gateway address? Without access to the interface, you'll either need to factory reset or reboot - if you're going to reboot unplug it for 10 minutes, then plug in, wait 2 minutes and attempt access

I'm checking with the dev now to see if they made a connection, what IP is your device getting that is connected to the R1?

We have and we're working on it for this next sprint

Adblocker isn't available on any of the XR routers at the moment

Very odd but great to hear that, thanks for letting us know!

Are you asking or saying it is working?

Sounds about average for your connection then unfortunately, maybe they will be able to do something though!

We have reproduced the chat issue, just a case of narrowing down why that's happening so it's definitely something we'll be able to fix. As it's shared, have you checked really late at night/very early in the morning to see if the ping/packet loss is reduced? Packet loss is normal to a certain extent but it's usually less than 1% on a decent line so being shared I can see that probably being about average - I don't know too much about it but that would be my expectation, especially if it does reduce during quiet times

It might be we need more settings available for IPv6 which I have requested before that can work. Though it shouldn't be too much of an issue not receiving pings, won't be related to chat as that's not working on IPv4 either. If it happens direct to the modem then you're definitely barking up the right tree, could even be the modem itself.

You can keep it disabled if you think that might be helping with the disconnects. That's right, I suspect if you enable that then the test will not mention that as a problem

Glad to hear it! Port Scan Protection is enabled by default so is recommended but it's up to you. I'll get the team to update heatmap again. Have you disabled respond to ping by any chance in settings?

Entendido, ya le he pedido al equipo que haga una actualización manual que llevará un poco más de tiempo, pero debería ser más precisa. Parece que tienes el servidor allí, ¿funciona con ese método?

You only need one router really as they all run DumaOS. What is the exact issue you're having with FIFA? Did you try that method I linked then?

Confía únicamente en Ping Assist allí, por lo que le sugiero que también dibuje polígonos alrededor de los servidores de ping más bajos para que pueda ingresar más fácilmente a los juegos

Eres el anfitrión del lobby, ¿verdad? ¿Puede proporcionar una captura de pantalla de su Geo-Filter alejado por favor? No dudo que estén haciendo eso

Either will be fine, have a look here for a tip on FIFA https://forum.netduma.com/topic/36390-fifa-strange-gameplay-issues

Estamos investigando eso actualmente, ya que otros jugadores de la plataforma no aparecen en el Geo-Filter por alguna razón. Mientras tanto, deshabilite el Geo-Filter, haga que todos se conecten y luego vuelva a habilitar el Geo-Filter y aún puede filtrar.

Ah, there is nothing we can do about that unfortunately. Even if you were to use a VPN they would still kick you

Could you post again from a PC connected to the network - the IP has changed again

We're working on it right now so hopefully it will be sorted for the next version!

I just think the dev is really busy, we had a similar issue for a handful of users on the R2 that was fixed by a dev remotely connecting so I'm pretty sure it will be the same issue. I am chasing as much as I can

The speeds are lower using Hybrid VPN but gaming doesn't require much, you have plenty. We'll look at the Geo-Filter with VPN functionality.