Netduma Fraser

I had a report recently that disabling IPv6 in WAN/LAN helped, could you try that as well please?

Steady Ping is likely why the game is smoother, if you disable it though does your ping decrease again?

Thank you, I hope you have a great holiday season too!

Sent

That's great to hear! You're very welcome, have a great Christmas too!

Let us know how you get on, Merry Christmas!

The usage shouldn't be too much of an issue but we will be optimizing this further if possible. Thanks, no issues there, I've sent you the same firmware in a PM if you could try that and see if it allows you to access more consistently. Worth doing a factory reset too once it's completed

As above, the mobile version isn't specifically categorized so it's likely it's similar enough to be shown as the PC version but perhaps not enough to show permanently so we will look at getting that classified properly. In the meantime a reboot of the router may allow it to show again

Probably cookies for the tutorial. For Steady Ping not saving through a reboot we're aware of that and will get it resolved. Haven't seen the dashboard issue for just dumaos though - what do you see when you try accessing it that way? I wouldn't necessarily recommend turning it off every day, routers are designed to be always on and consume very little power

I wasn't able to access unfortunately, I think it's on my end/the router won't accept me in which case the team would have to update that access with a new update in January. Your log is really helpful though so I will give that to the team when they're back. Sorry I couldn't be of more help, if I think of anything else that might help I will let you know.

I did some research and did find others with the same WiFi card who had problems getting it to work with newer routers. As far as I can tell it was released sometime in 2011 and last driver update was 2015 so not sure how easy it'll be to do #2. I only found 3 potential solutions to this: Buying a newer WiFi adapter worked Rolling back the WiFi adapter in some cases works Disabling WiFi 6 on the router in some cases works We don't have a WiFi 6 toggle on the router so from our end I'll make a request to get that added in the new year if possible.

I've created them for you, just copy them and save and it should work

Possibly it could be just introducing a new router into your setup, some ISPs seem to take a little while to get settled when there is a new router. A good test would be to take the MAC address of your previous router and make the R3 use that instead. As well as dialing in your Congestion Control/SmartBOOST settings. If you're using WiFi instead of ethernet experiment with the channels/widths to find what works best for you. I've also provided a firmware via PM that may improve things.

I've had a report that rebooting the console a few times should prompt UPnP to work correctly and open the NAT, does that work for you?

I've sent you a message with a link to download the firmware instead, see if that one works please

Uninstall the app then re-install it again and it should work

NAT Type 2 is normal when you're behind a router but it does mean you have an Open NAT - you won't get NAT Type 1 connecting to any router - would have to be direct to the modem

Disable GeoLatency Disable PingAssist (set it to 0,0) Enable Strict Mode Disable Fast Search Then restart the game or wait 10 minutes (in the lobby in the game), if that doesn't work, reboot PC/Console and check again.

Merry Christmas to you and Happy Holidays to everyone!

No way to enable/disable via the interface, I'll add a request for this and get the team to look into the issue on why it's not working as well

Change Congestion Control to 70/70 and set it to always then see if you get better results please

It's the same for Ping Optimizer as well, I believe the team know what the issue is so it's one of the things they'll be tackling when they're back from the holidays.

Disable IPv6 in LAN/WAN, enable remote support in troubleshooting settings and ensure the ISP modem/router is in modem/bridge mode or has the R3 in the DMZ then post back here from a device connected to the R3. I can remote in at any time, you don't need to be active for me to do so.

Could you disable IPv6 in LAN/WAN as well as spanning tree protocol in troubleshooting > advanced and see if you get the same behavior please?

No it doesn't but that's a good suggestion, will pass that onto the team!