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Netduma Fraser

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Everything posted by Netduma Fraser

  1. That looks like a pure modem (no WiFi) so you can ignore what I mentioned above. What ping are you seeing on average on the Geo-Filter and in game?
  2. Looks like you're trying to use routerlogin as the address, use http://192.168.77.1 and it'll work
  3. Factory reset it from the adv_index.htm URL you're using or do so using the physical button on the router. Then wait 4 minutes and try accessing normally, if you're able to get through then after that go to the System Information page and then in the Rapp panel menu ≡ change the retries to 5, reboot from the interface, wait 4 minutes before accessing and see if it works then please.
  4. I can't actually find anything on what SA allows/doesn't, they may have the information on your government website, in which case if you find that you can compare it with what is allowed for other countries/regions: https://en.wikipedia.org/wiki/List_of_WLAN_channels and then choose the country/region that is similar to what your country allows.
  5. As above, leaving it blank will automatically use what your ISP/modem sets
  6. Which router are you using and what firmware version is it on? What is the model of the modem/router the DumaOS router is connected to and how have you set that to ensure all traffic flows to the DumaOS router? E.g. DumaOS router in its DMZ, modem/bridge mode How do you have Congestion Control and Geo-Filter set?
  7. The port can change based on what the console asks for, on the Xbox you can set the port it uses in Network Settings
  8. You should be able to get the logs from the app, Settings > Troubleshooting > Advanced
  9. You can try to change it using the details in this post: https://community.netgear.com/t5/Nighthawk-Wi-Fi-5-AC-Routers/Region-change/m-p/507639
  10. Can you not access the interface when you get a disconnect then? That's no problem at all!
  11. Here is how the feature works:
  12. I've actually already mentioned PO to the team for the XR range so should be sorted for the next one
  13. Always best to make you're own topic so we can focus on you there. Is the log before or after a reboot as if it is after it won't have any useful information. What firmware version are you on currently?
  14. No way to do that unfortunately, the game will always try to connect you based on whatever its parameters are and then when it can't it'll go with what you can connect to. 2 servers really isn't a lot, you're really banking on there being space for you/them not being overloaded etc at the time you play so I would definitely recommend trying to find other servers that play well for you.
  15. Most likely lag compensation yes or the server itself was less under load and so making it more reliable. You could try setting the Steady Ping higher to get the same effect but there is no guarantee it'll work that way
  16. That's a NG decision, it's locked to the region it was purchased from. This is more for your security as if you selected a region and a channel that is not allowed in your country you can get in trouble. It's not that simple, you can't just use the capabilities of a site that way without some sort of agreement in place.
  17. That's great to hear, thanks for the update!
  18. Great thanks, this is a good example, I'll pass it on to the team
  19. Change the console to a PC in Device Manager, then re-add it to the Geo-Filter and select the game, does it ping correctly then?
  20. Probably early next week. As for the firmware I'm still not providing any ETAs, shouldn't be much longer. Thanks for letting us know, I will pass that on!
  21. There is no conclusive workaround at the moment but it's been theorised that disabling IPv6 for LAN/WAN and disabling SmartBOOST entirely from the menu can help
  22. Could you provide the ID for the server please? I suspect the ping is timing out as their servers can't be properly pinged and the 24ms is the last ping reading it saw before the timeout
  23. As above, it's the credentials you use to access the interface on a PC
  24. Okay good to know, this should be fixed for you in the next version then
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