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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Are you on the latest version? https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ How have you set Traffic Prioritization? Is Adblocker definitely not showing any blocked entries?
  2. Ah yes, you'll need to do that via the web page
  3. You are correct, thanks for the reminder - it's not currently available but when the 3.3 update is available it will be
  4. There is no need to do the ports to cover everything - just use the option that covers everything
  5. This should be a good starting point for you: https://support.netduma.com/en/support/solutions/folders/16000090646
  6. It's true that further feature/OS upgrades will not be made on the XR range so in that sense if you want the latest then our router would be the better option. If you have the OpenVPN configuration files then yes you should be able to.
  7. Yes that's correct. If that's the case add the device, leave it as all activities and just click save
  8. I don't think you're on the latest firmware, upgrade: https://forum.netduma.com/topic/55635-new-r3-firmware-40219/then check again
  9. Looking at the configs there is no difference other than the server domain that changes between them so its likely to be on the VPN side - could you provide the VPN logs when it fails to connect please?
  10. Not specifically, just select the device then on the next page press save
  11. You need to add your device to the HybridVPN and then it will work - it's currently not applying to anything
  12. You need to open each of those files that it mentions in the config and then paste them into your config like this: <ca> contents of ca.crt pasted here </ca> <cert> contents of client.crt pasted here </cert> <key> contents of client.key pasted here </key> then copy everything in the file you've made and put that in HVPN and it should work. If you make a new topic with the configs you're having trouble with I can help
  13. I've got a meeting with the team tomorrow so I can bring this up and see where we are at with it.
  14. It has not been abandoned for the R3, we've been very open with the fact DumaOS 4 won't be coming to the XR range but the XR1000 will receive 3.3 to bring it in line with the other routers in the range. Can you provide a screenshot of your QoS and Geo-Filter pages please as I can likely help you with the issues you're having.
  15. It's unlikely, the soonest they would have been able to do anything was 10am this morning (BST), they will get it done
  16. I've reported this to the team to take a look into so hopefully they'll get to the bottom of it
  17. Okay thanks I'll pass that on!
  18. Can you provide the VPN config please?
  19. Okay thanks keep us posted!
  20. What's the issue you're having with it exactly - the VPN won't connect or when adding devices their IP hasn't changed? Can you provide the config you're using as well as a screenshot of how you've setup the feature please?
  21. We're aware that it's not filtering 100% of the time, they're using proxies/relays so it's not as easy, it will take time to see if we can fully filter it. What firmware version are you on currently?
  22. Disable IPv6 in WAN/LAN, then reboot the router, wait 4 minutes then check the speeds again, what do you get? Are you using PPPoE or VLAN? I've responded in your topic
  23. We do need to do more work on IPv6 but I'll make sure the team are aware of this specific issue.
  24. That's great to hear! I would suggest disabling IPv6 for LAN/WAN at the moment, we're aware there needs to be more work done there
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