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Everything posted by Netduma Fraser
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Are you seeing the server available on the map at all? If you disable the Geo-Filter do you ever connect to that server?
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NetDuma R3 - Firmware Stability Update When?
Netduma Fraser replied to InternetIsNice's topic in Netduma R3 Support
We don't give out any ETAs, the next update will have a lot of fixes that's why its taking longer. In the meantime best to adjust Congestion Control manually in Ping Optimizer > Advanced. -
Ping Plotter Results
Netduma Fraser replied to davemarsden132's topic in NETGEAR Nighthawk Support (XR range)
It is actually fine, the bottom graph is the one you want to focus on, it's really stable and no red indicating no packet loss. All good in my opinion! -
The Geo-Filter shows connections that the game tries to make, if it's not showing then either the server is under load/not available at that time or perhaps they no longer have servers in that location
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Disabling any core network feature in settings can cause you to disconnect briefly but it should reconnect you, if not reboot and should work then
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"DumaOS is not running!"
Netduma Fraser replied to jumpinggemini's topic in NETGEAR Nighthawk Support (XR range)
I'd suggest reupgrading the firmware using the TFTP method, this bypasses the boot process and any issues there then once done do a factory reset for the freshest install possible: https://kb.netgear.com/000059634/How-do-I-upload-firmware-to-my-NETGEAR-router-using-TFTP-from-the-Microsoft-Windows-Command-Prompt?article=000059634 -
I think maybe there is a misconception here, just because you're the host doesn't mean you'll have a really low ping - you still need to connect to that person so your ping will be higher relative to their location
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There is a strange problem, does anyone know the reason?
Netduma Fraser replied to sufangyu0316's topic in Netduma R3 Support
I think maybe there is a misconception here, just because you're the host doesn't mean you'll have a really low ping - you still need to connect to that person so your ping will be higher relative to their location -
Are you seeing the ping spike in game or on the Geo-Filter or both?
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That's awesome, well done!
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pining DNS Routes with R3 Issue
Netduma Fraser replied to MainLifeline's topic in Community Discussion
Upgrade to this firmware https://forum.netduma.com/topic/53938-new-r3-firmware-4041/ then try again and it should be much better -
Give the router a reboot, wait 4 minutes and it should work then
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Settings > WAN > Advanced I believe
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We don't give out any ETAs but we've been working on it for a little while now so I doubt it'll be much longer
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DumaOS Geofilter Enquiry
Netduma Fraser replied to ASD4157's topic in NETGEAR Nighthawk Support (XR range)
If you just refresh the page does the interface work again? -
R3 Stuck on bootlop first time booting
Netduma Fraser replied to DARKNESS's topic in Netduma R3 Support
Thanks for that, we've done a lot of work for the next one on the initial startup / setup wizard phase so hopefully that will resolve it -
I don't have an ETA because we're still trying to nail down some issues but it will be in the next one for sure
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That'll be on the mobile app I think, it will be available in the next main firmware
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It depends how much your ping fluctuates on average. The simple mode adds around 8ms so if your ping fluctuates by more than that it's worth switching to expert
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Just put 20 in the VLAN option and save
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DumaOS Geofilter Enquiry
Netduma Fraser replied to ASD4157's topic in NETGEAR Nighthawk Support (XR range)
You can't guarantee that low a ping all the time. There are many variables to networking even outside your control. Honestly the ping you have is great, you can't really get better than that. If you're playing on the same servers then the ping shouldn't change. That just depends on whether you want it to ping automatically without you clicking on the server. -
You can disable IPv6 without issue that's fine, won't do much if you don't use IPv6