Netduma Fraser

I'm surprised about UPnP. Where are you testing the speeds, the router speed test or speedtest.net for example? Disable SmartBOOST fully for the menu then re-test, what do you get? You can (though that's not the intended function), you have to restart the game first if you make any changes to the Geo-Filter.

We will be removing that cap a later date yes. I'd suggest testing with downloads while following: https://bit.ly/bufferbloat-test start with a high value e.g 95%, test, decrease 10%, test, decrease 10% etc, until you get to a value that is pretty good, then try 5% either side of that value to see if it can be improved. Important to note that Download/Upload on CC don't have to be the same value & you may have a better experience with differing values. This is more of a real world test as you're actually doing traffic you would normally do.

It would be the WAN IP in this scenario or as above, the IP the main router gives the R3 - they would be the same, just depends which is easier for you to access and check

I checked and I don't think we're allowed to have those channels in the UK which probably contributed to the decision as well given we wouldn't legally be able to test them. I'm sure there are ways around it though (I'm not a dev) so I will request it

Would you be able to get a recording using https://jam.dev if possible? That would be really helpful

Of course, what is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode. Are ALL devices connected to the R3 or are some still connected to your modem? Have you set the expected 1000/1000 speeds into the router? Why aren't you using UPnP exactly? How are you not using SmartBOOST, you just removed any of the rules? How do you have Congestion Control set in Ping Optimizer > Advanced?

That icon indicates a whitelisted server which would be the Irish server required for online play, there would be another icon showing that would be the game server but yes please do.

Not that I can see specifically, could you provide a screenshot of the rules you've made please?

It's an incorrectly whitelisted server, a cloud update will be deployed to resolve it, we hope to have it in for the beta but we don't generally support betas as they're always subject to change and we don't have much time to verify any changes.

The max channel available is 128, I think this is the max NG allow as well which was what our decision was based on I think, I can request higher channels if they comply with individual country laws and the router has the power to provide it.

Most likely we'll post it directly on the forum, we'll let people know one way or another

Keep us posted!

Sorry to hear you've not had a great experience so far, this is a common starting issue and usually very easily resolved. I have added you to Early Access as requested and you do have a response regarding game pass with PC that someone else responded to. I can see you've emailed as well so I'll reply to you more fully there.

Exactly as above, I'll also email you

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How did you determine the firmware was faulty apart from the LED? Did you try to access the interface? Try TFTP using the instructions from here https://forum.netduma.com/topic/54949-dumaos-is-not-running/?do=findComment&comment=407569

Just to double check, the interface becomes inaccessible after leaving it open a long time or there is nothing and if you leave it long enough that will eventually appear?

You can change it from game to game based on your ping, if it is that stable then you could set it to 11 or 20 depending on the game and see how it performs.

And hitting retry doesn't take you into the interface ever?

I mean the target should be "Games Console" instead of the specific games and then it should work just fine, it's quite possible the services are outdated and we need to re-test but I wouldn't suggest picking them specifically for consoles, using the Games Console option would work better.

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I can't read the error, is this accessing the interface or just when running Ping Optimizer?

I responded to your topic on that subject. The next update I believe will be a big one so with any luck a lot of the common issues mentioned at the moment will be eliminated!

If you're playing on a console you should add it with a console - it's unlikely to work by selecting the services meant for PC gaming

Yeah I will add it to the list for them to look into. It might be a miscommunication between DumaOS and NG Settings.