Netduma Fraser

Thank you for the information and for your patience on this issue, I do understand it's frustrating, the hard part is we're not able to reproduce the issue but we believe we're getting closer. I've given you Early Access, please try the firmware there to see if that resolves it: https://forum.netduma.com/forum/151-netduma-r3-early-access/

The two servers you're trying to force are very difficult to force a connection to because as above they don't always seem to be available, it would be better to cover at least one other server when this happens.

No way to specify like you would want, I can add it to the request list but can't guarantee when/if it might be implemented.

The home page reporting isn't very accurate currently but that will improve

Behind the XR are you able to ping the modem LAN IP in command prompt? Nothing really would have changed to affect that between the updates honestly and that would be a NG change and they rarely touch that area.

Exactly as above, Internet Rules are essentially parental type controls

Exactly as above. How have you setup the QoS page overall?

Do you have an Anti-virus/firewall installed on your PC? If so it could be blocking the interface, either disable it then check or add http://192.168.77.1/ as a trusted site and then check please. A browser based Adblocker could also be blocking it.

So the above screen is fixed when you disable your browser based Ablocker? Add the interface URL to it's whitelist and that will prevent it.

I've given you Early Access, please try the firmware there to see if that resolves it: https://forum.netduma.com/forum/151-netduma-r3-early-access/

Okay great, could you grab the log when the disconnect happens please?

Is it just the game you're getting disconnected from or is the console also losing internet? Are other devices losing internet at the same time?

Ah that's great to hear! In terms of why it's connecting you that far away, do you have Geo-Latency enabled or did you change Geo settings while you were already on that game? I will do my best to but the updates are generally put out without much fan fare

How have you set the fritz to ensure all traffic flows to the R3? E.g. R3 in its DMZ, modem/bridge mode Have you entered your expected speeds into the R2? What are your Congestion Control settings?

No that's the only one so far, the latest firmware will always be pinned to the top of the Early Access forum

Yes that is the latest firmware, we've not produced any more versions for the R1. It will still work with the PS5 with that firmware.

Sorry for the late reply, I've given you Early Access for you to try: https://forum.netduma.com/topic/56955-new-early-access-firmware-r3-dumaos-40290-geo-filter-fix/ Which has a Geo-Filter fix that might help. If not we're testing a cloud update we can get you on to try.

It's 192.168.1.1 for the Netgear routers - did you set that IP? Can you access via that IP?

Yeah that's not something we'd help with really even if we knew how to do that as it isn't the purpose of the router. You both have an open NAT though so that will not be it.

I don't have a full specific change log as there were a few internal builds between the two but I saw a small Geo-Filter fix for example. If you're really interested I can see if the team have a full change log but they made it awhile ago so may not have it readily available.

Added

Based on what I can see internally and based on the version number difference, I think it's just some bug fixes, no major changes

No because it's a router, NAT Type 1 is equal to NAT Type 2 though. I play it occasionally but I know enough about it, what is it you're trying to achieve?

Disabling Congestion Control would be the opposite of what I'd advise but if you've found something that works for you that's great!

NAT Type 2 is Open, it just means you're connected behind a router. You can only get Type 1 connected directly to a modem but functionally there is no difference.