Netduma Fraser

Well if you want to filter then you need to have filtering on

Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if it works.

You can ignore the logs, they show background processes that can look like issues. It's primarily for the developers if you're having an issue that requires more information.

What is the extender connected to to get internet?

Thanks for your patience, we've actually stopped using (deleted) the telemetry server so the toggle is essentially useless so you may as well leave it disabled. We'll be removing the option in an upcoming firmware.

Yeah it will prioritize just the same

It's likely we have to update the Call of Duty series option so remove that then add it as a console instead, does it prioritize then? Disable the Geo-Filter before booting the game, does it show open for NAT then?

You have speed test bypass disabled there, if you enable that do your speeds go back to normal? Also if you could provide a screenshot of the LAN settings page please. So if you haven't already I would definitely suggest doing a factory reset first, it's a big update/change from the previous public version. If you seem to have no lingering issues like the login you had previously then the upgrade should be fine, if not, either downgrade then re-upgrade through the interface or delete the download file from your PC, redownload it then upgrade again. Assuming you've already factory reset or repeated the process and the issue still occurs and it's not speed test bypass how have you setup SmartBOOST to prioritize?

Speeds can be entered in the Congestion Control panel menu and Congestion Control is located on the QoS page. I mispoke, I did mean Smart Connect, disable that and connect to 5GHz specifically, do you get faster speeds on the MBP then?

You've added servers to your allow list so I suspect some of them are allowing access to those servers. Remove the allowed servers you've done as well as any blocked ones, then reboot the gaming devices, then try again please

What is the model of the modem/router the R2 is connected to and how have you set that to ensure all traffic flows to the R2? E.g R2 in its DMZ, modem/bridge mode What platform are you playing on and how is it connected, via ethernet or WiFi? How did you add it to Traffic Prioritization exactly - what service?

The section is here: https://forum.netduma.com/forum/153-xr1000-beta-forum/ The firmware has been temporarily removed. Added

As long as you have the OpenVPN/Wireguard configuration files you should be able to use any provider. We don't have any specific recommendations. By not supported they mean they cannot help you to get it working because they haven't tried it and verified it works. CoD have made changes to prevent people using VPNs so that is likely why you had the issue initially.

The log isn't a fool proof way of finding an issue - Can you provide an uncropped screenshot of the Geo-Filter please?

How did you perform the hard reset exactly? If you click ok does it go away so you can use the feature or does it pop up again immediately?

It's unlikely to be the new update. Please provide a screenshot of your Geo-Filter page & settings with what you're seeing when it happens. It is safe to downgrade yes

We won't setup for you but you can check our guides here: https://support.netduma.com/docs/dumaos-4/ you can also start a new topic and ask any questions you want/detail any issues you might be having. Also look at the help on each page of the interface > click the 3 dots icon top right of the page and click help.

Speed Test > Advanced

What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g XR in its DMZ, modem/bridge mode Are ALL devices connected to the XR? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? Do you have SmartBOOST enabled or disabled?

You have access already

Can you provide a screenshot of what you're seeing please?

That doesn't impact your ability to get games so whatever you prefer

We're aware of that and looking into it. You can find the versions here: https://support.netduma.com/firmwares/netduma-r3/ Not sure what you mean by the last sentence though

I'd suggest testing with downloads while following: https://support.netduma.com/frequently-asked-questions/legacyfaqs/test-your-ping/ start with a high value e.g 95%, test, decrease 10%, test, decrease 10% etc, until you get to a value that is pretty good, then try 5% either side of that value to see if it can be improved. Important to note that Download/Upload on CC don't have to be the same value & you may have a better experience with differing values.

Please grab the logs - do any devices have internet connected through it?