PillCosbyJr Posted August 27, 2021 Author Share Posted August 27, 2021 How do you guys go about updating the server list? Do you guys do it every 2 weeks? Or wait for issue to be reported? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted August 27, 2021 Administrators Share Posted August 27, 2021 15 minutes ago, PillCosbyJr said: How do you guys go about updating the server list? Do you guys do it every 2 weeks? Or wait for issue to be reported? We have a system that informs us if failed to ping servers hits a certain amount - we're still working on that so it's not perfect, otherwise people are usually quite quick to report if a game is failing to ping a significant amount and depending on that report we can sometimes get an update out the same day or within a few days. PillCosbyJr 1 Link to comment Share on other sites More sharing options...
TODDzillaInLA Posted August 27, 2021 Share Posted August 27, 2021 i will try this when i get home Link to comment Share on other sites More sharing options...
PillCosbyJr Posted September 11, 2021 Author Share Posted September 11, 2021 May need the cloud list to be updated again, seems like SA has no list of server now where it use to have. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 11, 2021 Administrators Share Posted September 11, 2021 8 hours ago, PillCosbyJr said: May need the cloud list to be updated again, seems like SA has no list of server now where it use to have. I can see one server there but there are 14 failing overall so we'll get an update out next week, thanks for the report! Link to comment Share on other sites More sharing options...
PillCosbyJr Posted September 11, 2021 Author Share Posted September 11, 2021 I actually dont see any in South America. Anyways thanks! Netduma Fraser 1 Link to comment Share on other sites More sharing options...
PillCosbyJr Posted September 13, 2021 Author Share Posted September 13, 2021 Any chance the list is updated? Resync cloud still doesnt show. Â Thanks Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 13, 2021 Administrators Share Posted September 13, 2021 I have let the team know so shouldn't be much longer Link to comment Share on other sites More sharing options...
PillCosbyJr Posted September 13, 2021 Author Share Posted September 13, 2021 Please let me know when it has been resynced. Would be great before the EOD Netduma Fraser 1 Link to comment Share on other sites More sharing options...
PillCosbyJr Posted September 14, 2021 Author Share Posted September 14, 2021 List of South America again, has been cleared. Please resync the cloud. This is for Warzone and Cold War. Activision apparently update their South America frequently, it would be great if you guys can update the list more often and probably every Friday. It sucks to get home and the server are not updated on the list and end up having to wait for the update Link to comment Share on other sites More sharing options...
Netduma Liam Posted September 15, 2021 Share Posted September 15, 2021 11 hours ago, PillCosbyJr said: List of South America again, has been cleared. Please resync the cloud. This is for Warzone and Cold War. Activision apparently update their South America frequently, it would be great if you guys can update the list more often and probably every Friday. It sucks to get home and the server are not updated on the list and end up having to wait for the update Thanks for letting us know, this popped up internally today so I've made the team aware of it, they should be able to update that today for you. We've been working on some improvements internally to keep it up-to-date and it will be getting better. Link to comment Share on other sites More sharing options...
PillCosbyJr Posted September 15, 2021 Author Share Posted September 15, 2021 Was the list updated? I do not see any servers in South America even after resynced cloud.. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 15, 2021 Administrators Share Posted September 15, 2021 5 minutes ago, PillCosbyJr said: Was the list updated? I do not see any servers in South America even after resynced cloud.. We'll be doing some more tomorrow so please try towards the end of tomorrow and let us know. Link to comment Share on other sites More sharing options...
PillCosbyJr Posted September 15, 2021 Author Share Posted September 15, 2021 I assume nothing was done today, thus there was no server or nothing was popping up. There are currently 12 servers down.. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 15, 2021 Administrators Share Posted September 15, 2021 We did, we're still experimenting with our auto tools so they're not perfect, so we'll do more tomorrow manually and get it up to date. Link to comment Share on other sites More sharing options...
PillCosbyJr Posted September 15, 2021 Author Share Posted September 15, 2021 Ok thats promising that an auto tools is in development sooner than later because this will happen very frequently. Rather than waiting on user reports. Maybe an auto tools that checks every morning and night would be ideal. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
PillCosbyJr Posted September 16, 2021 Author Share Posted September 16, 2021 Please remember to update the South America server list for Warzone and Cold War. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
PillCosbyJr Posted September 16, 2021 Author Share Posted September 16, 2021 Just an FYI. It has not been updated. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 16, 2021 Administrators Share Posted September 16, 2021 Yeah so one was done late yesterday, doesn't seem to have got those servers, team didn't have time today to do it, so it's planned for tomorrow. You'll still be able to force those servers using the Geo-Filter, just won't appear on Heatmap until the update is done. Link to comment Share on other sites More sharing options...
PillCosbyJr Posted September 16, 2021 Author Share Posted September 16, 2021 58 minutes ago, Netduma Fraser said: Yeah so one was done late yesterday, doesn't seem to have got those servers, team didn't have time today to do it, so it's planned for tomorrow. You'll still be able to force those servers using the Geo-Filter, just won't appear on Heatmap until the update is done. I was not aware that matches can still be found without the heat map showing up on the server. I only noticed that it took a while to find matches and was unable to successfully find a match. Thus i assumed without the heatmap showing up on the server, it will not find the server or match the server within the area. I will try again and see if it find a match without the heatmap showing up. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 16, 2021 Administrators Share Posted September 16, 2021 Ah no, the Heatmap is just an informative tool to help you find where the servers are and what pings the best. It won't have an impact on your ability to find those servers using the Geo-Filter. The Geo-Filter will show any connections and we don't need to do any updates for that, let us know how you get on. PillCosbyJr 1 Link to comment Share on other sites More sharing options...
ghorman Posted September 22, 2021 Share Posted September 22, 2021 Ping heatmap for Warzone and MW are still failing for me. XR700 Link to comment Share on other sites More sharing options...
zman1156 Posted September 22, 2021 Share Posted September 22, 2021 41 minutes ago, ghorman said: Ping heatmap for Warzone and MW are still failing for me. XR700 Its not just you im on an R2 and mine is failing to ping aswell even after rebooting and restarting. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 22, 2021 Administrators Share Posted September 22, 2021 We're testing it and the moment at will update it as soon as we can zman1156 1 Link to comment Share on other sites More sharing options...
zman1156 Posted September 22, 2021 Share Posted September 22, 2021 1 minute ago, Netduma Fraser said: We're testing it and the moment at will update it as soon as we can Thanks Fraser is there any ETA? Link to comment Share on other sites More sharing options...
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