Cameron 3 Posted September 23, 2020 Hey Guys, Does anyone know if the Arcadyan variant of the Smart Gen 2 Modem is getting the open beta for DumaOS? Will the Telstra Optimiser launch coincide with the DumaOS App release as I am unable to find it in the App Store currently? If we aren't eligible for the Open Beta would I be able to be considered for a closed beta? Would be happy to test out all of the features and report bugs, even if it's not as stable as the open beta for the technicolor variant P.S Super excited for this to launch! Great job on the OS - very innovative and useful. One more question: if the firewall is turned on under the Telstra settings panel and the user switches to DumaOS and enables the firewall there too, is that going to cause a double firewall for example? Or would it recognise the modems settings in combination with the DumaOS settings? I was expecting the entire OS to switch to Duma rather than having two firmwares operating the device but unsure how it all works. Thanks! Share this post Link to post Share on other sites
Netduma Fraser 10,988 Posted September 23, 2020 Hey, welcome to the forum! The one that begins on Thursday is for Technicolor only at the moment. I have asked the team regarding Arc and when we can expect that to go in beta. We will keep you in mind for that! The DumaOS App is currently available, if you search for Netduma then you should find it on iOS and Android stores. As far as I am aware it will use the existing Telstra firewall. It's sort of a combination type deal, I think that's best to ensure that you can always have a connection if a bug were to appear for example. 1 Cameron reacted to this Share this post Link to post Share on other sites
tjw101 24 Posted September 24, 2020 On 9/23/2020 at 7:01 PM, Cameron said: Hey Guys, Does anyone know if the Arcadyan variant of the Smart Gen 2 Modem is getting the open beta for DumaOS? Will the Telstra Optimiser launch coincide with the DumaOS App release as I am unable to find it in the App Store currently? If we aren't eligible for the Open Beta would I be able to be considered for a closed beta? Would be happy to test out all of the features and report bugs, even if it's not as stable as the open beta for the technicolor variant P.S Super excited for this to launch! Great job on the OS - very innovative and useful. One more question: if the firewall is turned on under the Telstra settings panel and the user switches to DumaOS and enables the firewall there too, is that going to cause a double firewall for example? Or would it recognise the modems settings in combination with the DumaOS settings? I was expecting the entire OS to switch to Duma rather than having two firmwares operating the device but unsure how it all works. Thanks! Hey Cameron, we are working on the Arcadyan build now (i've actually got it running myself - playing a bit of COD). We plan to give everyone access to at least a full on us to give us feedback and see if it's good enough. However if there is some interest in a few people with Arcadyan devices joining a early access beta - I can check with the team and see what is possible. 5 petr, Netduma Fraser, Johnny2 and 2 others reacted to this Share this post Link to post Share on other sites
Cameron 3 Posted September 24, 2020 55 minutes ago, tjw101 said: Hey Cameron, we are working on the Arcadyan build now (i've actually got it running myself - playing a bit of COD). We plan to give everyone access to at least a full on us to give us feedback and see if it's good enough. However if there is some interest in a few people with Arcadyan devices joining a early access beta - I can check with the team and see what is possible. Hey tjw101, ahh that would be awesome thank you for checking with your team! Definitely available to test and report bugs 22 hours ago, Netduma Fraser said: Hey, welcome to the forum! The one that begins on Thursday is for Technicolor only at the moment. I have asked the team regarding Arc and when we can expect that to go in beta. We will keep you in mind for that! The DumaOS App is currently available, if you search for Netduma then you should find it on iOS and Android stores. As far as I am aware it will use the existing Telstra firewall. It's sort of a combination type deal, I think that's best to ensure that you can always have a connection if a bug were to appear for example Thanks Fraser! I found those apps after I did another search now just to have that beta on my device activated 2 Netduma Alex and Netduma Fraser reacted to this Share this post Link to post Share on other sites
Muffin 1 Posted October 2, 2020 I'm interested in testing the Arcadyan LH1000 dumaOS beta too 1 Cameron reacted to this Share this post Link to post Share on other sites
Cameron 3 Posted October 3, 2020 Fingers crossed something might be announced soon Share this post Link to post Share on other sites
Jonnyboy0022 1 Posted October 20, 2020 Hey TJW, Netduma Fraser recommended that I should put my name down for the BETA. If I can be added that would be amazing. Jonnyboy0022 1 Netduma Fraser reacted to this Share this post Link to post Share on other sites
petr 1 Posted October 20, 2020 Likewise, I would also like to be added to the beta mentioned above too :) Ty! Share this post Link to post Share on other sites
mannrs 22 Posted October 21, 2020 Hi All, If you have an Arcadyan/LH1000 Smart Modem and one of the few that have managed to be able to prematurely activate Game Optimiser in MyTelstra; apologies - the first firmware version wasnt intended for customer use. But since its activated on your device, we can put your device at the top of queue for new firmware rollout occurring in the next few weeks. Just reply here with your devices serial number and note you were able to activate via MyTelstra, If you have an Arcadyan/LH1000 Smart Modem but havent yet been able to activate in MyTelstra; you will be able to from 10th November and access the 1mth trial. But in meantime, if you reply here with your devices serial number and note you havent been able to activate via MyTelstra - I'll check out whether we can get you enabled early. 3 1 Cameron, Netduma Fraser, petr and 1 other reacted to this Share this post Link to post Share on other sites
petr 1 Posted October 21, 2020 4 hours ago, mannrs said: Hi All, If you have an Arcadyan/LH1000 Smart Modem and one of the few that have managed to be able to prematurely activate Game Optimiser in MyTelstra; apologies - the first firmware version wasnt intended for customer use. But since its activated on your device, we can put your device at the top of queue for new firmware rollout occurring in the next few weeks. Just reply here with your devices serial number and note you were able to activate via MyTelstra, If you have an Arcadyan/LH1000 Smart Modem but havent yet been able to activate in MyTelstra; you will be able to from 10th November and access the 1mth trial. But in meantime, if you reply here with your devices serial number and note you havent been able to activate via MyTelstra - I'll check out whether we can get you enabled early. I've been dying to try out the new Game Optimiser but I cannot activate my Arcadyan modem with MyTelstra since it doesn't appear in the 'Extras' tab If you could get me activated early that would be amazing! My S/N is: ARC1837062638 Thanks, Petr Share this post Link to post Share on other sites
Cameron 3 Posted October 21, 2020 On 10/21/2020 at 1:38 PM, mannrs said: Hi All, If you have an Arcadyan/LH1000 Smart Modem and one of the few that have managed to be able to prematurely activate Game Optimiser in MyTelstra; apologies - the first firmware version wasnt intended for customer use. But since its activated on your device, we can put your device at the top of queue for new firmware rollout occurring in the next few weeks. Just reply here with your devices serial number and note you were able to activate via MyTelstra, If you have an Arcadyan/LH1000 Smart Modem but havent yet been able to activate in MyTelstra; you will be able to from 10th November and access the 1mth trial. But in meantime, if you reply here with your devices serial number and note you havent been able to activate via MyTelstra - I'll check out whether we can get you enabled early. ARC2012959668 - was able to activate Share this post Link to post Share on other sites
Jonnyboy0022 1 Posted October 21, 2020 3 hours ago, mannrs said: Hi All, If you have an Arcadyan/LH1000 Smart Modem and one of the few that have managed to be able to prematurely activate Game Optimiser in MyTelstra; apologies - the first firmware version wasnt intended for customer use. But since its activated on your device, we can put your device at the top of queue for new firmware rollout occurring in the next few weeks. Just reply here with your devices serial number and note you were able to activate via MyTelstra, If you have an Arcadyan/LH1000 Smart Modem but havent yet been able to activate in MyTelstra; you will be able to from 10th November and access the 1mth trial. But in meantime, if you reply here with your devices serial number and note you havent been able to activate via MyTelstra - I'll check out whether we can get you enabled early. ARC1927647959 Share this post Link to post Share on other sites
dougy4t 0 Posted October 22, 2020 On 10/21/2020 at 11:38 AM, mannrs said: Hi All, If you have an Arcadyan/LH1000 Smart Modem and one of the few that have managed to be able to prematurely activate Game Optimiser in MyTelstra; apologies - the first firmware version wasnt intended for customer use. But since its activated on your device, we can put your device at the top of queue for new firmware rollout occurring in the next few weeks. Just reply here with your devices serial number and note you were able to activate via MyTelstra, If you have an Arcadyan/LH1000 Smart Modem but havent yet been able to activate in MyTelstra; you will be able to from 10th November and access the 1mth trial. But in meantime, if you reply here with your devices serial number and note you havent been able to activate via MyTelstra - I'll check out whether we can get you enabled early. ARC2017001961 Share this post Link to post Share on other sites
Jonnyboy0022 1 Posted October 22, 2020 On 9/23/2020 at 10:45 PM, Netduma Fraser said: Hey, welcome to the forum! The one that begins on Thursday is for Technicolor only at the moment. I have asked the team regarding Arc and when we can expect that to go in beta. We will keep you in mind for that! The DumaOS App is currently available, if you search for Netduma then you should find it on iOS and Android stores. As far as I am aware it will use the existing Telstra firewall. It's sort of a combination type deal, I think that's best to ensure that you can always have a connection if a bug were to appear for example. If my modem is showing DumaOS in the backend and in the 'extras' tab, should my app be working or am I waiting for the update to be made available? Share this post Link to post Share on other sites
sabarblade 27 Posted October 22, 2020 ARC1836035145 my friend has not been able to activate via the Telstra app Share this post Link to post Share on other sites
Netduma Fraser 10,988 Posted October 22, 2020 3 hours ago, Jonnyboy0022 said: If my modem is showing DumaOS in the backend and in the 'extras' tab, should my app be working or am I waiting for the update to be made available? I'm double checking with the dev at the moment and will get back to you in your topic. Share this post Link to post Share on other sites
Neo 1 Posted October 26, 2020 On 10/22/2020 at 6:27 PM, sabarblade said: ARC1836035145 my friend has not been able to activate via the Telstra app HI sabarblade get your friend to check the modem when they get home it should be active now. 1 sabarblade reacted to this Share this post Link to post Share on other sites
Neo 1 Posted October 26, 2020 On 10/21/2020 at 1:38 PM, mannrs said: Hi All, If you have an Arcadyan/LH1000 Smart Modem and one of the few that have managed to be able to prematurely activate Game Optimiser in MyTelstra; apologies - the first firmware version wasnt intended for customer use. But since its activated on your device, we can put your device at the top of queue for new firmware rollout occurring in the next few weeks. Just reply here with your devices serial number and note you were able to activate via MyTelstra, If you have an Arcadyan/LH1000 Smart Modem but havent yet been able to activate in MyTelstra; you will be able to from 10th November and access the 1mth trial. But in meantime, if you reply here with your devices serial number and note you havent been able to activate via MyTelstra - I'll check out whether we can get you enabled early. Can you please add me to the FW Beta cheers ARC1839124186 Share this post Link to post Share on other sites
Neo 1 Posted October 26, 2020 On 10/21/2020 at 4:03 PM, petr said: I've been dying to try out the new Game Optimiser but I cannot activate my Arcadyan modem with MyTelstra since it doesn't appear in the 'Extras' tab If you could get me activated early that would be amazing! My S/N is: ARC1837062638 Thanks, Petr Petr Try it now should be active. FYI its really slow. you may also need to reboot your modem. let me know. Share this post Link to post Share on other sites
petr 1 Posted October 26, 2020 25 minutes ago, Neo said: Petr Try it now should be active. FYI its really slow. you may also need to reboot your modem. let me know. Yep it’s been activated! Cheers! Share this post Link to post Share on other sites
Cameron 3 Posted October 26, 2020 29 minutes ago, Neo said: Petr Try it now should be active. FYI its really slow. you may also need to reboot your modem. let me know. Hi Neo - same issue here may I please be upgraded to 0.12.15r first and then activated for the Beta? ARC2012959668 Share this post Link to post Share on other sites
SaltySquirrel 0 Posted October 29, 2020 On 10/21/2020 at 11:38 AM, mannrs said: Hi All, If you have an Arcadyan/LH1000 Smart Modem and one of the few that have managed to be able to prematurely activate Game Optimiser in MyTelstra; apologies - the first firmware version wasnt intended for customer use. But since its activated on your device, we can put your device at the top of queue for new firmware rollout occurring in the next few weeks. Just reply here with your devices serial number and note you were able to activate via MyTelstra, If you have an Arcadyan/LH1000 Smart Modem but havent yet been able to activate in MyTelstra; you will be able to from 10th November and access the 1mth trial. But in meantime, if you reply here with your devices serial number and note you havent been able to activate via MyTelstra - I'll check out whether we can get you enabled early. Hi, Have been hanging out for a QoS service on the Smart Modem and have been thinking about abandoning Telstra or getting a new modem, so the game optimiser is a dream come true. Anyhow, was in touch with Fraser via Telstra communities, who advised that it was being developed, however, would be keen to get in on the beta . Serial number is ARC1927646865 Cheers SS Share this post Link to post Share on other sites
Cameron 3 Posted October 31, 2020 On 10/21/2020 at 1:38 PM, mannrs said: Hi All, If you have an Arcadyan/LH1000 Smart Modem and one of the few that have managed to be able to prematurely activate Game Optimiser in MyTelstra; apologies - the first firmware version wasnt intended for customer use. But since its activated on your device, we can put your device at the top of queue for new firmware rollout occurring in the next few weeks. Just reply here with your devices serial number and note you were able to activate via MyTelstra, If you have an Arcadyan/LH1000 Smart Modem but havent yet been able to activate in MyTelstra; you will be able to from 10th November and access the 1mth trial. But in meantime, if you reply here with your devices serial number and note you havent been able to activate via MyTelstra - I'll check out whether we can get you enabled early. Hi I've been upgraded to 0.12.15r may I have DumaOS activated ARC2012959668 Share this post Link to post Share on other sites
tjw101 24 Posted November 2, 2020 Hi all, We are now able to start a 1 week Open Beta for Arcadyan (LH1000) devices. Please share your serial number if you want it to be activated. Share this post Link to post Share on other sites