CRZYMN666 Posted March 10, 2016 Share Posted March 10, 2016 Please help me with upgrading. I have remote access ticked. I currently have version 1.03.4. Please help Link to comment Share on other sites More sharing options...
gile81 Posted March 10, 2016 Share Posted March 10, 2016 2 wk now can i upgrade 1.02.3 to 1.03.6 Link to comment Share on other sites More sharing options...
Josh Adams Posted March 10, 2016 Share Posted March 10, 2016 What's the timetable here? Not pressing, but I am curious. Link to comment Share on other sites More sharing options...
gile81 Posted March 11, 2016 Share Posted March 11, 2016 Fraser i pmd u ,i hope today i can upgrade 1.03.3 to 1.03.6 Link to comment Share on other sites More sharing options...
Acid1984 Posted March 11, 2016 Share Posted March 11, 2016 i think gile81 and i would never get an upgrade... same problem Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 11, 2016 Author Administrators Share Posted March 11, 2016 Apologies to everyone waiting for the go ahead on upgrading. The Dev is ill at the moment but he may be working from home. I've given him the info he needs so he should be able to do it if he feels up to it. Link to comment Share on other sites More sharing options...
RCOLES Posted March 11, 2016 Share Posted March 11, 2016 I am on version 1.03.3 Link to comment Share on other sites More sharing options...
LOVExHATE Posted March 11, 2016 Share Posted March 11, 2016 Hello, I have the remote support box checked, am on version 1.03.3 and would like to upgrade to the latest version. I play most every FPS shooter on both xbox and ps4 and have upwards of 300 down if I plug straight into the modem, but only around 30 down once I'm connected to Netduma. (if you need that info) Any assistance is greatly appreciated. Please follow all instructions very carefully. DO NOT ASSUME YOU'RE ON 1.03.5m PLEASE CHECK FIRST. If you are on a version lower than 1.03.5m please do not upgrade yet. To check the version you are on, scroll to the bottom of any page on your Netduma router's interface. If you choose to upgrade without contacting us you could completely break your router. You will then need to pay for the router to be returned to our office in the UK and then sent back to your home. DO NOT ATTEMPT TO UPGRADE BY DOING EACH UPGRADE IN SEQUENCE (NB: the reason for charging you for this potential return is we have not charged for any upgrades (because we love our user community) but we cannot be penalised for people not reading clear instructions). Instead, comment here saying you are on an older version than 1.03.5 and have remote support ticked (found in >settings >miscellaneous) and that you want to upgrade. We will then access your router and change settings so you can download the upgrade safely. Once we have told you it is safe to upgrade DO NOT REBOOT BEFORE UPGRADING. 1. Upgrade Instructions Download the upgrade here Go to the Upgrade section on the Netduma interface Choose Advanced Ensure preserve settings & check version are ticked. Click browse & navigate to where you downloaded the upgrade file and click open. Click upgrade, it will take around 3 minutes. Please do not unplug the router during this time. If you are wired to your computer or connected via Wifi (and won't automatically connect to another Wifi name) you will be taken to the home interface screen when the upgrade has been completed. If the rare event that you get an error message please contact us and do not turn off the router. Do not worry, it just requires some help from our team. If you already have the beta version (1.03.6g) you do not need to upgrade. 2. Geo-filter Changes If you are a Halo 5 Xbox player there is now a new service to select "Halo 5" please use this if you are going to play the game. Otherwise use the standard service as usual. "Enable/disable" button is now a check box, so ensure it is checked to be sure it is on. Low Resolution Map check box is for browsers such as Safari that don't render the state/country lines and further detail correctly. Ticking this will remove them so it will work for those browsers. You can now Temporarily Ban a dedicated server. Clicking on a dedicated server on the map will bring up the host descriptor box as usual. A "Temp Ban" button will now be available. Once clicking this you will be given a warning as banning it whilst you're in a game WILL kick you from the game. You can remove your bans by clicking the "refresh icon" that is the last red button on the right under Low Resolution Map. Please note, the dedicated servers will stay banned for 5 minutes or until you click the refresh icon. You may block a dedicated server and notice you still get a game in the same location. This is because there are clusters of dedicated servers in the same location. 3. Congestion Control Device prioritisation has been split into two tabs "Upload" and "Download" so you can prioritise devices by just upload/download or a device by both at the same time. Hyper Traffic, this means you can prioritise your gaming device, so that it will bypass everything in your home and packets will go out/come in first no matter what other devices in your home are doing. Resulting in very little jitter/ping increases. Do not use this for high traffic situations such as downloading torrents. 4. Profiles Load Profile: This page is used to load the profiles you have on the router. It comes with pre set profiles we have made. These are built in and cannot be deleted - you do not have to use them. You can choose the profile you want to load, if you have extra profiles that have been imported/created by you they will be in the list. You are able to select the settings you do/do not want to load from the profile. If a setting is greyed out this means those settings were not included in the profile so you can not select/deselect them. Please note a profile may take a few minutes to load, it will let you know once it's done. Manage Profiles: You can see the profiles available on your router. You can import profiles if you have been sent one by someone else. A box will pop up prompting you to select the file, it will be a .json file you'll need. You can export profiles that you have made which will then automatically download a .json file. You can then share this with friends/other duma users for them to import onto their router. You can delete profiles that you have made or imported - Please note you cannot delete the default profiles that appear on the router from the NETDUMA team. Save Current Settings: What ever settings you have at the time will be the ones that are saved. You can give your profile a name e.g. Fraser - Amazing BO3 Profile, credit yourself as the creator and give a little description of the profile. You can then choose the specific settings you want to be included in your profile. You can turn off any of the options listed if you do not want it included. Please note some settings may not be best on the persons router that is importing due to location, speeds etc. Once you have save your profile go back to Manage Profiles. Your newly created profile will now be available at the bottom of the list. You can then choose to Export this profile if you want to share it with others or delete it completely. Auto Speed Setup: In bandwidth settings upon inputting your speed you will be asked if you want the router to update the settings according to your speeds. ----------------------- Final Note: This upgrade will provide you with lots more options than previously to enable you to tweak your settings and get the best out of your router. There are lots of other small things you will notice, more tours, increased feedback when saving options etc. Change log: Implemented profiles. Implemented temporary server ban. Implemented hyper traffic lane. Improved backend device prioritisation system. Fixed device prioritisation bug with turbo mode. Created more user tours. Decoupled download and upload device prioritisation. Updated UI to consistently notify user with dialog boxes. Implemented generic dialog for better user input and error handling. Added scroll bar to GF service selection for multi-device homes. Fixed bottom page scrolling bug in misc section. Implemented loading screen for misc & other pages as confusing otherwise. Implemented auto-setup when user sets bandwidth. Moved Geo-Filer enable to checkbox and added loading screen. Removed unsupported Wireless mode from menu. Fixed ping-assist for PPPoE connections. Cleaned up missing page titles and favicons. Added service for Halo 5. Updated upgrade page including link to wiki with latest firmware. Intro tour automatically updates speed settings for user. Warn user that congestion control is disabled when super turbo is enabled. Updated wifi-workaround & bleeding edge factory reset parameters. Updated default speed to 100/10 it's 2016! Removed internal log output from wan and lan.sh. Fixed WAN update bugs. Implemented more tours and added logic to handle loading sequences. Allow double quotes in device names. Wait for firewall locking instead of error. Bidirectional port selection for Geo-Filter and Hyper-Lane. Fixed blurred text on Ubuntu Chrome. Implemented click-wrap EULA for future customers. Toggle level of detail for Geo-Filter map for slower devices. Fixed delete device operation with reserved IP bug. Full device service cleanup on delete. Updated the Intro tour to demo profiles and cookies. Added sub-loading screen for cloud on misc for faster page loading. Reload Geo-Filter after applying any firewall/network settings. Fixed minor init bug. Some additional notes that will be helpful: Temp server ban lasts 5 minutes. This is not forever, or else you will eventually have nothing to connect to for gaming. Temp Ban will ban one dedicated host, but there may be others in the machine rack that are also hosting games. Don't panic, this is normal. UNDO Temp Ban. It's the square to the right with the two circles, this will release your previously banned dedis. Yes, this will also release the one you just banned. Don't have Hyper Lane enabled when you are going to download a large update patch. Link to comment Share on other sites More sharing options...
wils1337 Posted March 12, 2016 Share Posted March 12, 2016 Also still waiting, not stressed and no rush if the guys sick that cant be helped. Link to comment Share on other sites More sharing options...
smolina1212 Posted March 12, 2016 Share Posted March 12, 2016 Im on an older version than 1.03.5 and would like to upgrade to 1.03.6. Can someone help me? Link to comment Share on other sites More sharing options...
smolina1212 Posted March 12, 2016 Share Posted March 12, 2016 I have an older version than 1.03.5 and i want to upgrade! Can someone help me please? Link to comment Share on other sites More sharing options...
Ctap Posted March 13, 2016 Share Posted March 13, 2016 Hi, my English very bad, can i upgrade? Link to comment Share on other sites More sharing options...
iTrexX Posted March 14, 2016 Share Posted March 14, 2016 I´m in R1 debug version 1.03.3 and I want to update, please. Please follow all instructions very carefully. DO NOT ASSUME YOU'RE ON 1.03.5m PLEASE CHECK FIRST. If you are on a version lower than 1.03.5m please do not upgrade yet. To check the version you are on, scroll to the bottom of any page on your Netduma router's interface. If you choose to upgrade without contacting us you could completely break your router. You will then need to pay for the router to be returned to our office in the UK and then sent back to your home. DO NOT ATTEMPT TO UPGRADE BY DOING EACH UPGRADE IN SEQUENCE (NB: the reason for charging you for this potential return is we have not charged for any upgrades (because we love our user community) but we cannot be penalised for people not reading clear instructions). Instead, comment here saying you are on an older version than 1.03.5 and have remote support ticked (found in >settings >miscellaneous) and that you want to upgrade. We will then access your router and change settings so you can download the upgrade safely. Once we have told you it is safe to upgrade DO NOT REBOOT BEFORE UPGRADING. 1. Upgrade Instructions Download the upgrade here Go to the Upgrade section on the Netduma interface Choose Advanced Ensure preserve settings & check version are ticked. Click browse & navigate to where you downloaded the upgrade file and click open. Click upgrade, it will take around 3 minutes. Please do not unplug the router during this time. If you are wired to your computer or connected via Wifi (and won't automatically connect to another Wifi name) you will be taken to the home interface screen when the upgrade has been completed. If the rare event that you get an error message please contact us and do not turn off the router. Do not worry, it just requires some help from our team. If you already have the beta version (1.03.6g) you do not need to upgrade. 2. Geo-filter Changes If you are a Halo 5 Xbox player there is now a new service to select "Halo 5" please use this if you are going to play the game. Otherwise use the standard service as usual. "Enable/disable" button is now a check box, so ensure it is checked to be sure it is on. Low Resolution Map check box is for browsers such as Safari that don't render the state/country lines and further detail correctly. Ticking this will remove them so it will work for those browsers. You can now Temporarily Ban a dedicated server. Clicking on a dedicated server on the map will bring up the host descriptor box as usual. A "Temp Ban" button will now be available. Once clicking this you will be given a warning as banning it whilst you're in a game WILL kick you from the game. You can remove your bans by clicking the "refresh icon" that is the last red button on the right under Low Resolution Map. Please note, the dedicated servers will stay banned for 5 minutes or until you click the refresh icon. You may block a dedicated server and notice you still get a game in the same location. This is because there are clusters of dedicated servers in the same location. 3. Congestion Control Device prioritisation has been split into two tabs "Upload" and "Download" so you can prioritise devices by just upload/download or a device by both at the same time. Hyper Traffic, this means you can prioritise your gaming device, so that it will bypass everything in your home and packets will go out/come in first no matter what other devices in your home are doing. Resulting in very little jitter/ping increases. Do not use this for high traffic situations such as downloading torrents. 4. Profiles Load Profile: This page is used to load the profiles you have on the router. It comes with pre set profiles we have made. These are built in and cannot be deleted - you do not have to use them. You can choose the profile you want to load, if you have extra profiles that have been imported/created by you they will be in the list. You are able to select the settings you do/do not want to load from the profile. If a setting is greyed out this means those settings were not included in the profile so you can not select/deselect them. Please note a profile may take a few minutes to load, it will let you know once it's done. Manage Profiles: You can see the profiles available on your router. You can import profiles if you have been sent one by someone else. A box will pop up prompting you to select the file, it will be a .json file you'll need. You can export profiles that you have made which will then automatically download a .json file. You can then share this with friends/other duma users for them to import onto their router. You can delete profiles that you have made or imported - Please note you cannot delete the default profiles that appear on the router from the NETDUMA team. Save Current Settings: What ever settings you have at the time will be the ones that are saved. You can give your profile a name e.g. Fraser - Amazing BO3 Profile, credit yourself as the creator and give a little description of the profile. You can then choose the specific settings you want to be included in your profile. You can turn off any of the options listed if you do not want it included. Please note some settings may not be best on the persons router that is importing due to location, speeds etc. Once you have save your profile go back to Manage Profiles. Your newly created profile will now be available at the bottom of the list. You can then choose to Export this profile if you want to share it with others or delete it completely. Auto Speed Setup: In bandwidth settings upon inputting your speed you will be asked if you want the router to update the settings according to your speeds. ----------------------- Final Note: This upgrade will provide you with lots more options than previously to enable you to tweak your settings and get the best out of your router. There are lots of other small things you will notice, more tours, increased feedback when saving options etc. Change log: Implemented profiles. Implemented temporary server ban. Implemented hyper traffic lane. Improved backend device prioritisation system. Fixed device prioritisation bug with turbo mode. Created more user tours. Decoupled download and upload device prioritisation. Updated UI to consistently notify user with dialog boxes. Implemented generic dialog for better user input and error handling. Added scroll bar to GF service selection for multi-device homes. Fixed bottom page scrolling bug in misc section. Implemented loading screen for misc & other pages as confusing otherwise. Implemented auto-setup when user sets bandwidth. Moved Geo-Filer enable to checkbox and added loading screen. Removed unsupported Wireless mode from menu. Fixed ping-assist for PPPoE connections. Cleaned up missing page titles and favicons. Added service for Halo 5. Updated upgrade page including link to wiki with latest firmware. Intro tour automatically updates speed settings for user. Warn user that congestion control is disabled when super turbo is enabled. Updated wifi-workaround & bleeding edge factory reset parameters. Updated default speed to 100/10 it's 2016! Removed internal log output from wan and lan.sh. Fixed WAN update bugs. Implemented more tours and added logic to handle loading sequences. Allow double quotes in device names. Wait for firewall locking instead of error. Bidirectional port selection for Geo-Filter and Hyper-Lane. Fixed blurred text on Ubuntu Chrome. Implemented click-wrap EULA for future customers. Toggle level of detail for Geo-Filter map for slower devices. Fixed delete device operation with reserved IP bug. Full device service cleanup on delete. Updated the Intro tour to demo profiles and cookies. Added sub-loading screen for cloud on misc for faster page loading. Reload Geo-Filter after applying any firewall/network settings. Fixed minor init bug. Some additional notes that will be helpful: Temp server ban lasts 5 minutes. This is not forever, or else you will eventually have nothing to connect to for gaming. Temp Ban will ban one dedicated host, but there may be others in the machine rack that are also hosting games. Don't panic, this is normal. UNDO Temp Ban. It's the square to the right with the two circles, this will release your previously banned dedis. Yes, this will also release the one you just banned. Don't have Hyper Lane enabled when you are going to download a large update patch. 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jinx recon Posted March 14, 2016 Share Posted March 14, 2016 hey guys im ready to upgrade and i am on version .4 and have remote suport ticked Link to comment Share on other sites More sharing options...
Sal Posted March 14, 2016 Share Posted March 14, 2016 Morning all! Hope you all are doing great this Monday morning, I wanted to know if anyone else has been suffering from lag lately? Recently my deaths seem almost instant and I actually have no time to react. I can still pull positive kds but it feels like I have to have an advantage to win any gunfights I lose almost all 50/50s even though I've set up the duma with settings advised and flicked though preset profiles. Ill like a video to show you guys what I mean just as a note my Internet speed is 80/20 with 5 - 7 ms ping 0 jitter and 0 packet loss this has made rushing or just running around impossible another thing I've noticed is during gun fights the initial bullet don't register or I get missing bullets in-between and then get hit markers after I've killed someone it's really funky my geo filter is set at 600km and PA is 30 ms. When I run line quality test on duma I get exceptional across the board and ping vales are around 7.4... Anyway here is the link to the video sorry about the quality it was recorded via a phonehttps://youtu.be/gQuiAkw3MD0 Link to comment Share on other sites More sharing options...
Acid1984 Posted March 14, 2016 Share Posted March 14, 2016 Hey Fraser, are there any good news for my update situation? Link to comment Share on other sites More sharing options...
Killzone_EU Posted March 14, 2016 Share Posted March 14, 2016 Im on An older Version than 1.03.5 im on 1.03.3 i have remote access enabled Link to comment Share on other sites More sharing options...
smolina1212 Posted March 14, 2016 Share Posted March 14, 2016 I want to upgrade from .4 to .6 i have my settings checked to allow support to change my settings. Ive been asking for 4 days with no response? what happened to netduma customer support? i havent been able to play for days. Why isnt someone helping me? I want to upgrade! Link to comment Share on other sites More sharing options...
smolina1212 Posted March 14, 2016 Share Posted March 14, 2016 Im on an older verion that 1.03.5 and have remote support ticked and would love to upgrade!!! Link to comment Share on other sites More sharing options...
smolina1212 Posted March 14, 2016 Share Posted March 14, 2016 IM ON 1.03.4 AND WOULD LIKE TO UPGRADE TO .06. I HAVE MY SUPPORT SETTINGS TICKED, AND WOULD LOVE TO UPGRADE. Link to comment Share on other sites More sharing options...
smolina1212 Posted March 14, 2016 Share Posted March 14, 2016 Im using .4 with my settings ticked and i want to upgrade!!! Link to comment Share on other sites More sharing options...
smolina1212 Posted March 14, 2016 Share Posted March 14, 2016 a Link to comment Share on other sites More sharing options...
Rallymen007 Posted March 15, 2016 Share Posted March 15, 2016 that spam is sad Link to comment Share on other sites More sharing options...
gile81 Posted March 15, 2016 Share Posted March 15, 2016 any news about upgrade ??? Link to comment Share on other sites More sharing options...
iTrexX Posted March 15, 2016 Share Posted March 15, 2016 Why can´t we upgrade normally? Instead of that we have to wait. What´s the point of that? Why can´t we just upgrade like any other product from any firmware version without breaking the router? Link to comment Share on other sites More sharing options...
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