Gorelimey Posted February 29, 2016 Share Posted February 29, 2016 Get well soon Fraser Netduma Fraser 1 Link to comment Share on other sites More sharing options...
hilly_r1 Posted February 29, 2016 Share Posted February 29, 2016 1.03.4 updated required Link to comment Share on other sites More sharing options...
AnnonymouS Posted February 29, 2016 Share Posted February 29, 2016 hope all is well , take your time and get better. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Ch3vCh3lios Posted February 29, 2016 Share Posted February 29, 2016 Hey guys, I'm running on 1.03.3 can you assist with the new upgrade :-) Link to comment Share on other sites More sharing options...
Ch3vCh3lios Posted February 29, 2016 Share Posted February 29, 2016 Get well soon Fraser my man :-) Netduma Fraser 1 Link to comment Share on other sites More sharing options...
Clau_8 Posted March 1, 2016 Share Posted March 1, 2016 Hi i am currently on 1.03.3 firmware and i would like to upgrade..can anyone help Link to comment Share on other sites More sharing options...
Willbug Posted March 1, 2016 Share Posted March 1, 2016 Do i need to worry if i have the 1.03.6g? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 1, 2016 Author Administrators Share Posted March 1, 2016 i checked it again. rebootet both routers,  R1 is in DMZ und remote support is ticked.  can you try again?  We could not access your router. Take R1 out of DMZ and port forward 1024 - 60,000 TCP to R1.  I double checked my settings, could please try it again.  Thanks in advance  You're good to go. Please do not reboot your router before upgrading.  Hello NetDuma folks! I would like to upgrade to the latest 1.03.6g firmware update. I am on version 1.03.3 and have the "allow remote access|..." setting enabled/ticked.  You're good to go. Please do not reboot your router before upgrading.  Ok... Already did what you´ve ask. Please try now.  We could not access your router. Take R1 out of DMZ and port forward 1024 - 60,000 TCP to R1.  I'm on an older version than 1.03.5(1.03.3) and have remote support ticked and want to upgrade.  We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and remote support is definitely ticked in settings > miscellaneous.  Im on v 1.03.3 ??  We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and remote support is definitely ticked in settings > miscellaneous.  One of the admins said to post here if I wanted my netduma upgraded  We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and remote support is definitely ticked in settings > miscellaneous.  Hey guys,  Love the router. Haven't upgraded it in a little while and I'm running 1.03.4. Under settings I've allowed for remote access to Netduma Tech Support because I saw that I needed to get your help before upgrading.  We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and remote support is definitely ticked in settings > miscellaneous.  yo, is this the right place to contact for an upgrade? currently 1.03.3  have remote enabled. let me know if and when im cleared to upgrade. thanks  You're good to go. Please do not reboot your router before upgrading.  I have "R1 debug version 1.03.3 running on rb-951g-2hnd" and would like to upgrade. remote access is enabled.  You're good to go. Please do not reboot your router before upgrading.  Hi looking to get the latest upgrade. Currently on 1.03.4  We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and remote support is definitely ticked in settings > miscellaneous.  I am running a real old version. I would like to upgrade. I have remote access enabled.  We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and remote support is definitely ticked in settings > miscellaneous.  I'd like to upgrade and am on v 1.03.4. Remote access is enabled.  Thanks  You're good to go. Please do not reboot your router before upgrading.  I am on an 1.03.3 and would like to upgrade and remote access is enabled. Let me know when I can upgrade.  We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and remote support is definitely ticked in settings > miscellaneous.  My Netduma has 1.03.4 firmware need help upgrading remote access enabled  You're good to go. Please do not reboot your router before upgrading.  i have version 1.03.3 and have remote support is enabled. im ready to upgrade, let me know. thanks.  We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and remote support is definitely ticked in settings > miscellaneous.  I'm on an older version than 1.03.5 (currently on 1.03.4) and have remote support ticked.  Please let me know if anything additional is needed from my side. Also please advise me on upgrade time.  We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and remote support is definitely ticked in settings > miscellaneous.  Hi,  I'm running an older version (1.03.3) and would like to upgrade to the latest version.  Thanks  Severed  You're good to go. Please do not reboot your router before upgrading.  I would like you to upgrade my router firmware.  Currently the upgrade page says I'm running "R1 debug version 1.03.3". I have remote support ticked.  We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and remote support is definitely ticked in settings > miscellaneous.  1.03.4 updated required  We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and remote support is definitely ticked in settings > miscellaneous.  Hey guys, I'm running on 1.03.3 can you assist with the new upgrade :-)  You're good to go. Please do not reboot your router before upgrading.  Hi i am currently on 1.03.3 firmware and i would like to upgrade..can anyone help  You're good to go. Please do not reboot your router before upgrading.  Get well soon Fraser  Thank you. We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and remote support is definitely ticked in settings > miscellaneous. Dillinger 1 Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 1, 2016 Author Administrators Share Posted March 1, 2016 Can I just quickly ask if there is just one version of 1.03.5, might seem stupid but I'm prepping to go to .6 soon and want to know it's safe to jump? Â You'll be on .5m and you're fine to upgrade. Â Do i need to worry if i have the 1.03.6g? Â No you're fine Link to comment Share on other sites More sharing options...
charliebigchip Posted March 1, 2016 Share Posted March 1, 2016 Hi Guys, i got the following error message (see attached) when updating, any pointers??? Link to comment Share on other sites More sharing options...
charliebigchip Posted March 1, 2016 Share Posted March 1, 2016 Hi Guys, i got the following error message (see attached) when updating, any pointers???  All sorted guys, cheeky reboot and retry and its upgraded. Netduma Fraser 1 Link to comment Share on other sites More sharing options...
charliebigchip Posted March 1, 2016 Share Posted March 1, 2016 Hi Guys, i got the following error message (see attached) when updating, any pointers??? Â All sorted, happy days!!! Netduma Fraser 1 Link to comment Share on other sites More sharing options...
calmdonut Posted March 1, 2016 Share Posted March 1, 2016 We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and remote support is definitely ticked in settings > miscellaneous.  Can you recheck, everything was set up correctly.  My cable modem is in bridge mode. The ethernet cable is connected from my cable modem to the PoE port on the Netduma. So the Netduma is connected directly by ISP. It should get its IP address from the ISP's DHCP server.  "Allow remote access to Netduma tech support." is ticked in Settings > Miscellaneous. Link to comment Share on other sites More sharing options...
_stevenmilligan Posted March 1, 2016 Share Posted March 1, 2016 I have double checked and re applied everything, Can you access my router now and make sure I am safe to upgrade? Link to comment Share on other sites More sharing options...
Lebrometheus Posted March 2, 2016 Share Posted March 2, 2016 "We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and remote support is definitely ticked in settings > miscellaneous."I believe I have now setup everything correctly! Thank you guys for everything you do! Link to comment Share on other sites More sharing options...
cmt503 Posted March 2, 2016 Share Posted March 2, 2016 I have setup R1 DMZ on my ISP hub now and remote support is clicked. can you take a look again. thank you! Link to comment Share on other sites More sharing options...
Kirbz086 Posted March 2, 2016 Share Posted March 2, 2016 Ok think I have the settings right now for the upgrade. Can you please have another look, thanks! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 2, 2016 Author Administrators Share Posted March 2, 2016 Can you recheck, everything was set up correctly. Â My cable modem is in bridge mode. The ethernet cable is connected from my cable modem to the PoE port on the Netduma. So the Netduma is connected directly by ISP. It should get its IP address from the ISP's DHCP server. Â "Allow remote access to Netduma tech support." is ticked in Settings > Miscellaneous. Â You're all good to go. Please do not reboot before upgrading. Â I have double checked and re applied everything, Can you access my router now and make sure I am safe to upgrade? Â You're all good to go. Please do not reboot before upgrading. Â "We could not access your router. Please ensure the R1 is in the DMZ of your ISP hub and remote support is definitely ticked in settings > miscellaneous." Â I believe I have now setup everything correctly! Thank you guys for everything you do! Â We still weren't able to access your router unfortunately. Please remove the R1 from the DMZ and port forward 1024 - 60,000 TCP to the R1. Â I have setup R1 DMZ on my ISP hub now and remote support is clicked. can you take a look again. thank you! Â You're all good to go. Please do not reboot before upgrading. Â Ok think I have the settings right now for the upgrade. Can you please have another look, thanks! Â You're all good to go. Please do not reboot before upgrading. _stevenmilligan 1 Link to comment Share on other sites More sharing options...
_stevenmilligan Posted March 2, 2016 Share Posted March 2, 2016 You're all good to go. Please do not reboot before upgrading. Â Â You're all good to go. Please do not reboot before upgrading. Â Â We still weren't able to access your router unfortunately. Please remove the R1 from the DMZ and port forward 1024 - 60,000 TCP to the R1. Â Â You're all good to go. Please do not reboot before upgrading. Â Â You're all good to go. Please do not reboot before upgrading. Upgraded with ease, Cheers Fraser. Cannot wait to get using it Netduma Fraser 1 Link to comment Share on other sites More sharing options...
emdot Posted March 2, 2016 Share Posted March 2, 2016 hey im running 1.03.3, id like to upgrade :D Link to comment Share on other sites More sharing options...
yorkolater Posted March 3, 2016 Share Posted March 3, 2016 I have remote support ticked and I want to upgrade . I am showing I am running 1.03.3. Link to comment Share on other sites More sharing options...
Gorelimey Posted March 3, 2016 Share Posted March 3, 2016 Fraser, Â I've plugged directly into the router, good to go. Â Will need to unplug from router approx 4pm GMT. Â Â Edit: Its 5pm gmt, I can't leave it plugged directly into the router in the evening. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted March 3, 2016 Author Administrators Share Posted March 3, 2016 hey im running 1.03.3, id like to upgrade :D  You're good to go. Please do not reboot before upgrading.  I have remote support ticked and I want to upgrade . I am showing I am running 1.03.3.  We could not access your router. Please put the R1 in the DMZ of your ISP hub and ensure remote support is ticked in settings > miscellaneous.  Fraser,  I've plugged directly into the router, good to go.  Will need to unplug from router approx 4pm GMT.   Edit: Its 5pm gmt, I can't leave it plugged directly into the router in the evening.  Sorry couldn't check sooner, will try again tomorrow. Link to comment Share on other sites More sharing options...
rlocklear25 Posted March 3, 2016 Share Posted March 3, 2016 Â Link to comment Share on other sites More sharing options...
rlocklear25 Posted March 3, 2016 Share Posted March 3, 2016 I have the older version and would like to upgrade Link to comment Share on other sites More sharing options...
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