Netduma Liam

Can you drop download more, to around 70%? Can you also watch Network Monitor when you're playing and see if it's purely detecting CoD, or if it's detecting any other games at the same time?

We will occasionally, if we have a new version with new DumaOS changes and we want to get it to some people before it goes full release, though at the moment we don't have any firmwares that are at this stage.

Totally understand your guys feedback, we felt confident with the last firmware we tested that we would start giving it out before Christmas. Upon receiving a firmware with remaining bug fixes, there were some regressions. We've since fixed those and are testing those fixes as I write this. If the next firmware comes back with all these changes implemented and regressions fixed, I feel a release before Christmas is likely, however as you say, there's no way I can guarantee that.

Excellent, thanks for letting us know, I'll pass this onto the team.

Thanks for that, let me add that too!

Is this just over Wi-Fi, not over wired? What device were you playing on and what game specifically? How far is that device from the R2? We are aware the Wi-Fi on the R2 isn't as good as we'd like it to be so it's possible that's the problem. Of course gaming over wired is always our recommendation.

Welcome to the forum! Could you perhaps try going to Settings -> Setup -> LAN Setup and change the minimum DHCP value to be 100. Then, reserve IPs for each device connected to the XR. Give them IPs from .2 to .99 so they're outside the DHCP range. Let us know if they still have connection issues after that!

Is your network simply setup as Internet -> Modem -> R2 -> Connected devices? If not, what's your exact physical setup?

The logs look as those they're cut short, there's no sign the router rebooted that I can see. Can you try going to Settings -> Monitoring -> Logs and see if they show any more information around the time of the disconnection there? Have you still got your IP reservations set as we mentioned earlier in the topic?

OK thanks, what firmware version is it running? What's the exact problem you're having?

Ah OK, so it's purely an ONT. Do you connect the XR direct to that? There's no other gateway?

Yes, that will be in there too as far as I'm aware!

Ah OK yeah a log might be helpful if you can grab one. Could you also please try going to the DumaOS interface -> Settings -> Setup -> LAN Setup and set the minimum DHCP value to .100. After that, reserve an IP address for each device on the network. Make sure you give them IPs from .2 to .99. See if you're still having disconnections after that.

We've been testing the bug fixes since the last test internally to verify they're going to work before getting another build. It's all looking good so we're now waiting on the next build from NETGEAR. Once we're happy with this one we'll go ahead and release it here and on the NG forums as a sort of 'beta' firmware so it doesn't have to wait on NG testing. There's been some issues with the XR1000 which I need to catch up with the team on later, I'll update the firmware progress article once we've discussed that.

Do you know which firmware version you're currently running on the XR1000? Have you factory reset it since it last upgraded to the latest version?

Do you know if the disconnects still occur when you're connected directly to the ISP instead of the R1? What's the make and model of the modem? Perhaps we can check up on that before you call your ISP.

They may not have been presenting themselves at the time but it could still have restored an error that could cause Ping Heatmap to fail over time or after a reboot. Perhaps try rebooting again and give it a couple of minutes, does it load properly after that?

Hey, you can checkout this guide for that: https://support.netduma.com/support/solutions/articles/16000087492--dumaos-optimal-settings-guide-hybrid-vpn

It should be back up again, resync cloud and check now. Good idea, though ideally we'd rather improve how we update Ping Heatmap so people don't need to be notifying us that servers are down all the time! We're working on that currently.

YouTube doesn't quite work the same way, their ads are served from the YouTube domain. If you block that, you can't use YouTube at all. We're looking into whether there's a way to do it, but so far it doesn't look like it's possible with the current solution.

Is there much difference between where you're located and where your friends are located, the ones who say it's fine?

I'm not sure exactly what that says, but I assume it's telling you there's not newer firmware available currently? Assuming that's the case, that's correct.

Adblocker won't have any use for gaming, so you don't need to worry about that. If you're just gaming, you can leave Bandwidth Allocation as it is too.

Welcome to the forum! We still need to endurance test it so we don't know for sure, but it includes a lot of fixes that resolve similar issues on other units so we're hopeful it has.

Yes, please disable these for now and add the rule I mentioned.