Yoda

I had spoken to BT Support early today they said the same. I did ask them about the vlan thingy as I read somewhere I would have to configure it, but they said my ONT will handle that.
I am grateful for the help and information 
 

The creds for BT are made up, as long as you pop it in the correct format:
Username:
[email protected]
Password: 
xxxxxxxx
(where xxx can be anything you want)
no VLANID required. 

I hope that helps. 
 
-Yoda

Hi Everyone,
We’ve been working hard behind the scenes to get a new update with new features and stability fixes out to you.
 
Important Note:
You may see "Critical Error: Failed to load minimum required components" after upgrade.
Please ignore this message and refresh the page by pressing CTRL+F5. This will reload the page wihout cache.
 
Changelog:
Behavioural Identification is a new feature which identifies traffic based on the way it behaves. This allows us to categorise and prioritise traffic which hasn't yet been added to our DPI database, ensuring day one support for new games. It can also assume and categorise encrypted traffic based on the way that it behaves, which means that, for the first time ever, we can prioritise Gaming, Streaming and Video Calls even while you're using a VPN! New Themes have been added to DumaOS, you can now pick from Traditional Red, Gamer Green, Baby Blue or Cherry Pink WPS Support has been added. Press the WPS button on the back of your R3 to start pairing mode for 2 minutes. Translations have been added to the UI, you can now set your DumaOS to Chinese, Dutch, Spanish, French, Hungarian, Italian, Polish, Portuguese, Turkish and German. If there are any incorrect translations, you can report them in the change language page. LAN Disconnections have been fixed, you shouldn’t be getting random drop-outs for wired devices anymore. Ping Optimiser has been overhauled and should be quicker and more stable than before. WiFi Auto Channel Selection has been improved, you'll get better speeds over WiFi. PPPoE VLAN compatibility has been fixed, you can now use both PPPoE login and VLAN tags at the same time and everything will work. Memory leaks have been fixed, your unit should no longer have to restart because of memory build up. LAN IPs were sometimes not being assigned before, this is fixed now. Many various frontend fixes. Various Stability and Security Fixes There are more new features coming this year that we've been working on as well. Keep your eyes peeled and we'll hopefully share them soon!
You can install the firmware via Settings > Troubleshooting > Upload Firmware, and upload the file below:
DumaOS-R3-4.0.540.sig
We will be pushing this via the One Click Update over the next week or so.

Ten years ago today, we launched Netduma.
When you’re in a startup, you spend most of your time looking forward. Rarely, if ever, do you look back. Learn from your mistakes, don’t dwell on them, keep improving.
But today, we want to pause for a moment. It has been a decade, after all.
The Beginning
We launched Netduma from Iain’s parents' kitchen. Our website had just gone live, selling the Netduma R1—our first router. It was no wallflower. Frankly, it looked a bit like a fire alarm, only had 2.4GHz WiFi, but the software Iain had built was unlike anything else out there.
We sold out of those first R1s almost instantly. The e-commerce site Iain’s dad had hurriedly put together held up well. Our logistics process? Not so much. That led to many all-nighters as we worked through the order backlog.
When you’re a startup, it’s impossible to be good at everything. But to make it, you need to be exceptional at one or two things. We had two. As gamers, we knew firsthand how much lag sucks. And with Iain’s brain, we could actually do something about it.
Soon after, we moved into our first office (to the relief of Iain’s parents, whose house had begun to resemble a factory floor). We hired our first full-time employees. Word spread about what our software could do.
Bit by bit, month by month, we levelled up. We improved our software. We grew our team. We made mistakes. We learned from them. We kept going. And we repeated that over and over.
The very first Netduma office.
Looking Ahead
Fast forward to today. Our tech stack has evolved from fixing lag in games to fixing all bad Internet - for work calls, video streaming, and everything else. We’re partnered with British Telecom, Telstra, NETGEAR, Nokia, Genexis, and Mercku, with more partnerships to announce next year. Just a few weeks ago, our Service Provider business won the Scale-Up of Network X award.
We’ve got a great team, great customers, and great support around us. And we’ve managed to do all this without any investment, putting every penny we made back into R&D to make new features (more on that further down).
If you’re reading this, you’ve likely been part of the journey. Whether it was buying one (or all!) of our routers, helping on the forum, or telling us how we could improve - you’ve made a difference. Every piece of feedback, the good and the bad, has helped shape who we are today.
None of this would have been possible without the support we’ve had along the way.
Thank you.
But here’s the exciting part: we’re just getting started.
For the past few years, we’ve been working on two groundbreaking features. When we first envisioned them, we weren’t sure they’d even be possible. One fixes bufferbloat once and for all, with no downsides. The other pinpoints the root causes of poor Internet performance, whenever they occur. These features are set to shake up the industry and will be announced early next year.
While it’s great to look back on the past ten years, we’re even more excited about what’s ahead. A huge thank you to our elite team in Cambridge, our incredible partners, and everyone who has supported us along the way.
Thank you,
Luke, Iain, and the entire Netduma Team
P.S. If you haven’t yet bought our award-winning Netduma R3 router, which runs the very latest Netduma software, you can use the code ‘10Years’ for 10% off—this week only.

Hi everyone!

Hope you all are doing well and looking forward to a great holiday season with lots of gaming and family time 🤭

In case you missed out us on socials, Netduma R3 is at the lowest ever price this week ONLY with a 25% off the R3.

Use discount code 'BF24' at the ckeckout.

https://netduma.com/r3

I'm watching an old Sears christmas footage video. It's get's to a point in the video where it showcases the new Atari 800 and it's price tag. Granted, back then it wasn't called a console, yet. But, sheesh. That price tag compared to today's price. In American, including inflation, would have been over $2200. This would have been even more over the pond. Sheesh, the difference. Lol.
4:33
 

Heck I just liked the video for the nostalgic Christmas shopping when you had to go to the store to shop! lol.. No online shopping yet! The good old days!..lol..
ATARI Wow! That was a price tag.. How quickly ATARI rose and how quickly they fell.. 
Zippy.

Welcome to the Netduma Army!
Great to see the company grow.  

Welcome to the Netduma Army!
Great to see the company grow.  

Welcome to the Netduma Army!
Great to see the company grow.  

Hi everyone! I'm Justas (or Eustace, in English). I wanted to take a moment to introduce myself. It's been almost a year since I joined the marketing team, and I'm proud to be a part of the Netduma army 😁 I have been hard at work ever since, helping with the R3 launch campaigns/activities. I'm thoroughly enjoying my time here and love the amazing people and positive work environment.
As a small gaming company based in Cambridge, we understand first-hand the importance of a reliable internet connection for competitive gaming. Many of our team members are active gamers themselves. This helps us to understand the challenges gamers face and we are dedicated to developing products that make your gaming experience better 🤩
The team has been busy working on exciting projects, and I can't wait to share more details with you in the fourth quarter of 2024 🤫
Do not forget - We at Netduma value your feedback. While you may not see immediate results, we're committed to continuously improving our products and striving to be the best in the industry. 
If you have any suggestions for what you'd like to see from Netduma please share your ideas in the comments below.

Regards,
Justas ☺️  

Hi Yoda
Much appreciated mate👍 problem solved！
I hardly use the Duma App but I will take note of this next time. My anxiety level has dropped 😂😂😂🙏
Once again thank you very much
William
 

Try setup via your phones Duma app

I turned off the WiFi completely on my R3 and added some TP-Link Deco XE75 Pro's in AP mode with ethernet backhaul to solve the issue with my WiFi dropping out constantly.  Wired has been pretty stable 99.9% of the time so no real complaints there.  Using the Deco's in AP mode allows be to have fantastic WiFi that doesn't drop out and still have the benefits of DumaOS for gaming.

This isn’t a support post, this is just a post from a hardcore call of duty ranked player giving my honest review of the router. Because ive been seeing soooo much negativity about this router.
Ive been playing ranked play on call of duty modern warfare 3 on pc for about 8 hours a day. I can honestly say the netduma r3 melts my enemies. I’ve tried multiple different routers so I know how each router feels when you’re playing competitively when every millisecond counts! I’ve tried Openwrt, Ubiquiti, Arista, Mikrotik, Pfsense and Asus ROG routers. They all do very good A+ 0ms bufferbloat with QOS. BUT the problem with those routers is the hit detection / lag comp. Where you clearly see the enemy and shoot them first and you die first. It’s like you shoot nerf bullets and they just INSTA DELETE you!
I don’t know how netduma does it but this router is manipulating the lag comp / hit detection to give you a advantage. I mean theres still some moments when I’m like how did I lose that gunfight but it’s ALOT less compared to those other routers.
The latest firmware still has some bugs that I’m sure is going to be fixed.. but the firmware is more than playable for me
Anyone else feels this way or its only me?

Not a 10/10 hit rate.
I have two R3's.
I'm not saying the problems people have highlighted aren't real. There are all types of internal network setups out there without even talking about all the different ISPs or connection types etc etc. 
I get the frustration if it's happening to you and some others, I'm in no way side lining peoples issues. 
Regarding my experience:
One R3 was bought on launch (10 minutes from go live), and another a received a couple of weeks later for a second site i'm at for some of the week. 
Keep inmind both sites have different ISPs and connections (FTTC and FTTP) but both PPPoE.
Never seen a Duma not loading screen on one (on any firmware), and on the other it's happened once after almost two weeks of running .41.
I like to add the R3 recovered from this, but I wanted to see what would happen if I didn't power down the unit. Took 35 minutes, but did allow me to get into the UI after. While this was happening I still had internet. On that front, I have never lost internet or LAN connectivity on either units.
(There was an issue on the initial launch firmware and setup wizard. However,  Netduma support jumped right on it, remoted in and got me passed that screen) - VLAN ID and boot loop issue after going through the setup screens, but that was on like .16 and I was off playing games 10 minutes later.
Never seen random disconnects on Wifi on either units. One is in a challenging area, with a lot of competing wifi including from multiple businesses, houses and flats next to a main road with cars and lorries going by all the time.
The range of the R3 is a different matter,playing nice with smart devices like a Ring doorbell and devices talking to each other. That needs sorting, but I know Netduma are working on it and am confident it will get resolved.
Point 4 regarding guest wifi i get.
Ping Optimizer, mine runs on both but mainly sets to 99% so I just adjust this manually to what I want.
Steady ping I have been using on both in BF2042 and works but can go a bit wonky after a week for me, so have disabled this for now for testing hit reg using other settings.
I don't bother with, or not really tried Geo-filter server restrictions too much  on the R3 (just set the circle to 1337, cause you know haha). Basically, pretty much all BF2042 servers are on AWS servers in Germany. However, I get it, It's a feature and other games have servers dotted around the world and it's feature so want it working. 
I have other gaming routers that I have tinkered with, like most people here who love to game and experiment (x4 routers just in the room I'm sitting in right now (e.g Asus GT-AX6000), without even talking about the ones packed away). Bottom line when all said in done, I find the best hit reg experience with the Netduma units.
-YODA
 
 

I appreciate you're frustrated but posts like this doesn't make it any faster or allow me to give you any more information. I'm sure you would rather we take our time getting it right rather than rushing out an update that could cause you more issues. If you're having problems do make a topic and I'll be happy to help you.

I'm sorry I can't provide an ETA any more, whenever I have given an ETA we've always gone past that date and that was always an accurate estimate based on the information I had at the time so I feel it would just cause more annoyance. The team are aware of all the issues and doubling down on trying to fix the most pressing issues as soon as possible. I have faith in the team executing timely fixes to the problems and rest assured as soon as a firmware is available it will be provided.

Hit registration is amazing once you dial in your settings. 
I’ve been having way more amazing fun games rather than headache in my shots not connecting. 
 
For me, steady ping been amazing for my connection. When my ping shows similarly to what it shows on geo-filter. Everything is crisp for me. 

Can you expand on that to help to understand what security features you are looking for

Hi Everyone,
                      I have been seeing some pretty strong and very pointed feedback regarding the R3 and some of the bugs.
Please keep in mind this is very new technology from the Netduma team and with new technology there can and will be bugs sometimes. I understand some people can get frustrated and upset but we should always provide constructive feedback; and provide as much information as possible with your feedback.
The Netduma Team are doing their best to address issues and provide firmware updates in very short turnaround much quicker compared to the R2 &1.
Some bugs and issues might be more complex to solve than others so if you update your firmware you can also downgrade if you wish and then wait for more stable firmware. When new firmware comes out it has to be tested and in some cases some fixes might cause another issue so please be patient. The team is doing their best; and want everyone to have the best possible gaming experience with their Netduma products and this hasn't changed since the R1.
Happy gaming everyone; and thanks to the Netduma Team for all their hard work and updates they have released for the R3 so far 😀✌️ 

Is your screenshot on PC? on the FW .40...?
Please close the browser page and check again on the smartphone app!
 

Depends on your setup etc. We’re seeing posts mainly here of people that need assistance. I get that, if it’s not working for you then it’s a little frustrating, especially if you have a set up in family house with wife and  kids on your back about the connection.
The flip side of that coin is when it does work. I have two R3’s (one launch and one received a week or two later). 
These R3’s are at different locations (with FTTP and FTTC connections). I split my week between the two sites.  Both work on the whole on .40 and I’ve had some absolutely brilliant hit reg on both R3’s playing BF2042.
The main issue I have is with both R3s is Wifi range.
Reaching devices like the Ring doorbell for example.
Netduma are aware and are taking a 👀. I’m confident things will get resolved. There will be more firmware updates. Resolving issues a step at a time. 
 

Depends on your setup etc. We’re seeing posts mainly here of people that need assistance. I get that, if it’s not working for you then it’s a little frustrating, especially if you have a set up in family house with wife and  kids on your back about the connection.
The flip side of that coin is when it does work. I have two R3’s (one launch and one received a week or two later). 
These R3’s are at different locations (with FTTP and FTTC connections). I split my week between the two sites.  Both work on the whole on .40 and I’ve had some absolutely brilliant hit reg on both R3’s playing BF2042.
The main issue I have is with both R3s is Wifi range.
Reaching devices like the Ring doorbell for example.
Netduma are aware and are taking a 👀. I’m confident things will get resolved. There will be more firmware updates. Resolving issues a step at a time. 
 

People with problems will report these problems, people without problems have no need to do that, this might be the reason why it looks like it is a total mess.
Because of your post I will share my experiences with this router so far. The router was already running "good enough" for me on the last firmware, I had to change a couple of things in the settings. I installed this new firmware this morning, reset everything to factory default. So far everything runs smoothly without changing anything. I did disable WiFi, but that is because I have my accespoints throughout the house.
I was never tempted to switch back to my old (R2) router because the troubles I had were manageable. I'm not saying the people complaining in here have no reason to do this. Clearly there are problems for them! With this post I just want to make clear that there are people happy with the hardware and software, And I'm sure future updates will only make this a better product!

Before this update my Xbox showed NAT as moderate. After de update it shows OPEN!

I'm happy with this router, but I knew I was jumping on the train early. I know that with early releases there will always be unwanted bugs. This team seems to be on top of this and are working hard to tackle these bugs.