Netduma Fraser

Added!

¿Qué juego de Call of Duty?

As above, has a factory reset resolved this for you?

Glad you were able to get it sorted, will keep that in mind if other people have any issues.

Parece que se muestra con tráfico desconocido, ¿a qué juego de CoD estás jugando específicamente y en qué plataforma?

Just to clarify on this issue, are you using the Advanced way of doing the test or basic?

We can't really troubleshoot old firmware as it's old and won't have as many fixes, best to upgrade, what are the issues you're having on the new ones exactly?

Check the Geo-Filter ping when that happens, is it rising as well? When you get dropped look at the Geo map, is anything being blocked?

Did you factory reset after the update? It's a big change so may be some remnants of the previous version causing some issues

Using that interval will show bad results, what results do you get leaving it on the default?

It's not missing, it's accessible using the DumaOS mobile app and you'll have the same features. Smart QoS is currently only available on the R2 while it is being developed.

That's because we can't have dumaweb outside of the app on the 700 unfortunately. I did pass that onto the team to do a heatmap update for it so should be done on Monday. Make sure you set the polygons before you have booted up the game then it should work.

You got it, nice one! The downgrade message is just due to the way the numbering has been done, nothing to worry about!

That can be resolved by a cloud update, I'll get the team to do that. What else is missing? Good to know thank you, I'll pass that onto the team to take a look.

Estoy tratando de que el equipo lo haga hoy.

It's actually publicly available now: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/ no Smart QoS on it at the moment as it's a new feature so we're using the R2 to work out the kinks first. Why do you need to do that process exactly?

It's publicly available now here: https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/

Ah I see, does it not have Call of Duty (Series) already available as an option?

Do you mean the old CoD games? Are you referring to SmartQoS? If so it's a new feature so we're using the R2 to work out all the kinks first. Other than that the 700 is now on par with the R2.

There are two teams options, do you have that? One may be VOIP

Added, you can find it here: https://forum.netduma.com/forum/144-netduma-r2-early-access/

You'll need to sign up here: https://forum.netduma.com/topic/39415-introducing-early-access/ then we can give you access so you can see if that resolves your issue

Did you have access to the router when the disconnect happened? If so if you can grab the log from the Sys Info page when it happens that may give us some ideas. Some people who are having the issue have changed the DHCP lease time to 10 minutes, while this seems counter intuitive it seems to have worked for them. It is something we're looking into overall though.

Keep us posted! It is something we have let them know multiple times, there is not much else we can do from our end so hopefully!

Use that link above to go intermediary then go to the firmware I linked at the bottom of the first post, then when you know that works go to the latest