Netduma Fraser

It's not able to ping the server properly, hence why it's showing the impossible 1ms value and so it can't stabilize it properly as it doesn't know what ping it should be applying. We're working on a new ping method that may help make it more reliable but we don't have an ETA on that.

What did you delete to make it work exactly?

That's all fine, it is worth experimenting with the Congestion Control percentages to find what works best for you, as well as trying to force different servers even if they may be slightly further away, even if it's a slightly higher ping, if it is more stable you may have a better experience.

Does it play better outside of peak times? Are you using the Geo-Filter to get the closest servers?

I mean the translation of your comments, what do you mean about the lights?

Either should work really

Thanks, I'll reply there. It's an authentication server required for online play so you can ignore that, it needs to be connected to

Okay but I need more information, repeating it doesn't work doesn't give me any more to work from see below:

Could you clarify? The translation was contradictory. The app should work but try another browser/device if needed

That's great to hear, thanks for providing your experience! It's on the list so hoping we'll get it added as soon as we can

Continue via the mobile app and see if you can finish it that way

Please email us [email protected] and we'll get you sorted

Download the lists and then upload them or use http instead of https and see if it works

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The cloud will be responsible for the outdated game selection on Traffic Prioritization - you can add your PC with the Games Console service to achieve the same effect. Are you using the standard lists for Adblocker? If you manually add a site does it block it? Have you put your PC in the DMZ or made a Traffic Controller rule for it?

I can't reproduce it so it's a difficult one to pass on at the moment, I'll let the team know though. Could you provide a log when you get disconnected please?

I understood that to be what you meant, what I replied with still applies to that

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Glad to hear you got it sorted, likely just a reboot would be needed after entering, thanks for the update!

This will help: https://kb.netgear.com/20486/How-do-I-manually-assign-a-static-IP-address-to-my-NETGEAR-router https://kb.netgear.com/24006/How-do-I-set-up-an-IPv6-Internet-connection-on-my-NETGEAR-router

If you get it playing directly then it's likely nothing on your side that you can control, it could be your routing to the servers. Is better in non peak times?

The Adblocker isn't going to detect games, it's sole purpose is to block ads - we can't have a list that blocks every ad on every device ever, any that it doesn't cover you can add manually, either individual sites or by adding pre-made lists you find online. Those services are likely out of date, add the PC with the Games Console service instead and it will prioritize in the meantime.

Are you able to connect to and play from your ISP modem at any point to see if you get the same issue? Was this an issue you had before getting the router?

Where are you measuring the packet loss? Do you see the same issue directly connected to your modem? Are you playing via ethernet or WiFi?

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