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Netduma Fraser

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Everything posted by Netduma Fraser

  1. You can stay like that, it would work for any game
  2. Unplug the router from power for 10 minutes, plug in, then wait 4 minutes then hold the reset button for 30 seconds, then wait 4 minutes before accessing the interface and see if it loads please.
  3. You don't have to take it out completely but the PC would need to be connected to your ISP modem/router or another router capable of providing those speeds
  4. Please provide a screenshot of the Geo-Filter when you're actually in the game playing
  5. You can disable Geo-Latency to prevent the games outside your radius. I know, didn't think you were but I just want to check everything is as good as possible on your side. I've given you Early Access, see if it is any better on that version https://forum.netduma.com/forum/151-netduma-r3-early-access/
  6. That's exactly how it is supposed to work, it adds ping so it can absorb spikes/jitter. You didn't make the change to the console device type, please follow each step and try again.
  7. Potentially yes, always best to check!
  8. Did you check what the connection was like over a significant amount of time without enhancer active?
  9. No it's not being hacked don't worry. In LAN Settings, set the DHCP range to start at .50, then assign reserved IP addresses to devices between .2 & .49 so they're out of the DHCP range, apply, reboot from the interface, wait 4 minutes and see if that stops those connection issues please
  10. They will be able to check it in a few hours so please don't restart
  11. Added you all, though the firmware has been temporarily removed
  12. Thanks for the request, it has been requested before so it's on the list, hopefully we'll get it added soon. Are you able to use the Geo-Filter to filter the game?
  13. Try this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager (if on PC) Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client Then see if you see the server on the map. Are you saying your ping is higher with Steady Ping and lower with it off? Resync the cloud on SmartBOOST and see if it prioritizes then.
  14. With the XR1000 in AP mode DumaOS is essentially disabled so it's unlikely upgrading to the beta version would resolve this for you (it's also been removed for the moment). When the WiFi goes slow have you checked to see whether the speeds are as expected directly connected to the R3?
  15. How have you set the V Hub to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? Have you entered your speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? Are you playing via ethernet or WiFi? How have you setup the Geo-Filter?
  16. Hello, welcome to the forum, it does not have a dynamic DNS function currently, it's not a highly requested feature, I can add it to our request list but I can't promise when/if it may be included.
  17. No worries, any other questions let us know!
  18. Are you turning it off/restarting it by pulling out the power cable? If so I wouldn't suggest doing that, reboot from the interface or using the button, do devices connect properly after that? If so then if you really need to take the power out then reboot your modem first, wait 2 minutes then plug in the R3 and it should distribute internet properly.
  19. Added I've added you to Early Access, please upgrade to that version and see if it fixes it https://forum.netduma.com/forum/151-netduma-r3-early-access/
  20. Zoom out fully on the map then boot up the game, if it stops you loading in, look for a blocked icon, if you see it then click on it and add it to your allow list - you may need to do this a few times so it works every time. If that does work please provide the IDs and we can add them to the cloud. Do the same for your friends when you invite them to a lobby, it will allow you to connect to them regardless of your settings.
  21. These are normal entries for background processes, are you seeing any issues alongside these specific entries?
  22. Added you both
  23. The XR would need to have IPv6 enabled in Settings as well
  24. I've given you Early Access, please try the firmware there and see if it resolves the issue https://forum.netduma.com/forum/151-netduma-r3-early-access/
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