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Netduma Fraser

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Everything posted by Netduma Fraser

  1. If you're trying to search for a game much further away then yes the search times will be longer, especially requiring a server with multiple slots - it won't want to add lots of people with high pings
  2. Doesn't necessarily matter about what has changed but what have you had set from the start. What kind of internet usage is there? Is there any pattern you can discern apart from every hour? What is the model of the modem/router the R2 is connected to and how have you set that to ensure all traffic flows to the R2? E.g R2 in its DMZ, modem/bridge mode Are ALL devices connected to the R2? What firmware version are you on?
  3. You can always email or contact us on social media at any time. It looks like it's running out of memory which is very unusual, can you let me know exactly what settings you have changed/adjusted on the router please?
  4. Do this: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client
  5. Could well be, on the ethernet adapter disable Energy Efficient Ethernet, restart the PC and then try again
  6. Let us know how you get on in your specific topiic
  7. Does the same occur without the VPN?
  8. What do you mean if you connect it directly to the LAN cable you can't access? Do you mean R3 LAN to modem WAN or a device to R3 LAN?
  9. That's bizarre, that would indicate that it's not the router/port then as otherwise the same issue would occur, it must be device based - what are the specific devices you're using?
  10. Can you provide a screenshot of your Geo-Filter page please? - Uncropped
  11. Please email [email protected] and we can provide it there
  12. That's good to hear! It really depends, I can't give an accurate time frame really, usually we build up a cloud update and push it when there are enough changes
  13. I haven't seen that before and can't read french, what does the error say?
  14. No that's a good amount of servers. The game is trying to prevent people using VPNs so that could be it, are they close servers?
  15. I think that probably is an authentication server, there are likely quite a few in that same location, keep allowing them as you see them if they're not allowed and that should stop the issue happening. If you could then copy/paste all the IDs you find we can then get that updated
  16. If it's P2P yes, if it's server based (most games are) then no, you can only control the server you connect to, you can't impact other peoples connections
  17. I believe it's going to be in the next cloud update
  18. It's just log spam, it's not causing any problems but yes we will sort it
  19. You can keep two different areas covered that's fine, make sure you disable Geo-Latency, reboot the game then try again
  20. We're aware Ping Optimizer/Speed test isn't 100% reliable at the moment, in the meantime set the speeds manually and adjust Congestion Control to achieve the same effects
  21. Looks like you've not told HVPN you're using Wireguard and still have it set to OpenVPN
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