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Netduma Fraser

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Everything posted by Netduma Fraser

  1. Netduma Fraser
    Device Manager on the router interface
  2. Netduma Fraser
    Please provide the logs when you get the issue and I can take a look
  3. Netduma Fraser
    It has been added back in the latest Early Access update so must have been a regression. Yeah that would be a good idea, thanks! Yes it should work just the same, all it needs to do is to allow you to add the PC to the Geo-Filter without having to select a specific game. I do like that idea and I'll certainly pass it onto the team!
  4. Netduma Fraser
    Does the Geo-Filter show servers with that same console/device added? When playing does Network Monitor show traffic for that same device? Have you done any port forwarding rules for the device or put it in the DMZ? Have you done a Traffic Controller rule for the device?
  5. Netduma Fraser
    If you use the radius mode and cover a few more servers, just say the entire West coast do you get the same issues?
  6. Netduma Fraser
    Right okay so you're actually trying to use a VPN just by using the DNS? I'd say if it's happening every 30 minutes that's likely on the VPN side, nothing on the router happens like clock work that frequently. If you're going to use a VPN it would be best to use it with HybridVPN on the router. You can just download the logs and provide them here.
  7. Netduma Fraser
    What DNS are you using specifically? Please get the logs from the R3 settings when the issue happens
  8. Netduma Fraser
    And you've confirmed the WAN IP of the R3 hasn't changed? Reserve an IP address for the PlayStation on the R3 also then reboot the console
  9. Netduma Fraser
    Can you provide a full uncropped screenshot of your Geo-Filter page showing what you see when this happens please - if possible
  10. Netduma Fraser
    What is the model of the modem/router the XR is connected to and how have you set that to ensure all traffic flows to the XR? E.g XR in its DMZ, modem/bridge mode Are ALL devices connected to the XR? What are the speeds you pay for/receive? Have you entered those speeds into the router? Can you provide a screenshot of the QoS page please? How is the Xbox connected, via ethernet or WiFi? Is it connected directly or going through an AP/switch etc?
  11. Netduma Fraser
    I wrote this last Thursday: "So we have made a good amount of progress and I do expect we'll be able to resolve the downgrade/upgrade issue along with a few of the other issues brought up, just a matter of finalizing it all, testing it in house, refining it necessary then we can get it out to you guys. I can't/won't give an ETA and of course we're even more wary now about releasing without being sure it's in a stable condition."
  12. Netduma Fraser
    Added
  13. Netduma Fraser
    So when you're in a game actually playing it doesn't show it's prioritizing at all?
  14. Netduma Fraser
    Take it out of bridge and put the R3 WAN IP in its DMZ instead, then set that IP as static/reserved on the ISP modem/router and see if it performs better then. Some modem/bridge modes are not the best and I find the DMZ then works better.
  15. Netduma Fraser
    Yes that's correct
  16. Netduma Fraser
    The DNS you set wouldn't change if the IP changes. The router isn't changing an IP, it will be the ISP modem/router renewing the IP of the router. Set this as static/reserved on the ISP modem/router and that should resolve it. Otherwise please provide more information about what appears to be happening
  17. Netduma Fraser
    Check the IP of the Xbox on the device itself, then double check the IP on the Device Manager for the device you think it is, do the IPs match? If not find it then re-name it and add that one to prioritization.
  18. Netduma Fraser
    It could be ISP congestion or your routing to that particular server. 45ms is probably about right but it does depend on the servers, I get 40ms to Apex Spain servers for example. I suspect it will start to improve this week
  19. Netduma Fraser
    If that's the case then it won't be a DumaOS issue I don't think, if DumaOS crashes/has issues then even if it is inaccessible that URL remains accessible. So would indicate something fundamental on the NG side has gone awry. You could try with AP mode enabled and see if that keeps access, that disables DumaOS and most of the NG settings, if it still occurs then it could be some sort of incompatibility within the setup you're using that it doesn't like
  20. Netduma Fraser
    Sounds like a cool idea, I'll pass it along to the team!
  21. Netduma Fraser
    It's in the first post of the firmware topic you posted in
  22. Netduma Fraser
    You can check Ping Heatmap for the current servers we've seen
  23. Netduma Fraser
    It's in the first post, make sure to read through properly before updating
  24. Netduma Fraser
    For a console just use the Games Console service, does it work correctly then?
  25. Netduma Fraser
    Go to the Device Manager Click your PC Click the Pencil in the panel that has opened on the right Click the 1st controller icon on the second row then click save Also you need to disable Geo-Latency to prevent servers being allowed outside your radius/zones
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