Netduma Fraser

I know you said you did these steps but you're not doing the PC/Console workaround so if you could just run through this so you have it setup that way and see if it's more consistent please: Quit the application/game/client completely Remove device from the Geo-Filter Give PC PlayStation Device Type in the Device Manager Resync from the Geo-Filter Map menu Re-add the device to the Geo-Filter with the manual option Set up the Geo-Filter how you like Wait 2 minutes Boot up application/game/client

Not seen any evidence to suggest they're doing this no, other games like the football games are using some relay servers but not on CoD as far as I am away. Other than the VPN thing they referenced which I think they only did due to connection I don't think they've done anything else. We'll keep an eye on it of course.

Could you try using a different browser such as Chrome/Firefox/Opera in incognito mode and see if it works then please?

It is, it's been a busy end of the holiday period and of course people have been off as well so I don't have any news yet to share

Thank you very much and Happy New Year to you too and to everyone else!

It'll be in the new firmware that'll be due soon once the team are back

I'd recommend having a look at this guide which will help you understand how the Geo-Filter works https://support.netduma.com/docs/dumaos-4/geo-filter/

There is no possibility that the router would be causing you to jump servers at all, I wonder if it will be better now in the new year as everyone will be going back to work/school shortly and so less stress on the servers

Yes it does work but also keep in mind hit detection isn't the purpose of the feature, it's to ensure all devices can use the internet without impacting each other and you can prioritize gaming/devices which will give you a better experience. Is the ping still low when using it? Experiment with how you're prioritizing it, e.g. the device itself, gaming, selecting the game, call of duty content etc

How did it make it worse exactly?

That's the thing, they were connected already, I need entries for when they connect. Just forget the WiFi network on a few devices and then connect again and then grab the log

That's a good idea, remove any potential factors and test again! I'll reply there

Don't connect the switch again Connect other devices to WiFi Get the log Post it here Then I can compare a working device log with a non working device log

Just those ports please and see if it works

Added

Not sure what you mean, so it is getting you a game and a server? Are you seeing an icon within your radius when playing?

Can you make two port forwarding rules, 3074 for one device, 3075 for the other then start up the 3074 device first, then the second and see if it happens again

You don't need to do the expert version of SmartBOOST really. You only have 1 device to prioritize. Prioritize in addition Call of Duty and Call of Duty Content and see if you notice a difference

Done.

How have you setup Congestion Control exactly? What settings were you using for SmartBOOST when it felt delayed? How are you determining you're always on that low ping server?

It can be tricky getting 2 of the same console open for the same game. What firmware version are you on currently? UPnP relay should be taking care of it

That's fine, you don't need to know what it means, if you don't connect the switch but then connect other devices and then grab the logs please it will be a good comparison

If you answer the above questions I can potentially provide some tips that may help or things that may be worth experimenting with

I've given you Early Access, try the firmware there and see if the experience is any better for you https://forum.netduma.com/forum/151-netduma-r3-early-access/

Thanks for the report, a cloud update can fix that, I'll pass it on to the team to look into when they're back in the new year