carmine19

That just placebo or the game being broken the way aim assist works for controller is when you move your character while aiming the stick it pulls you towards the player somewhat it not aimbot it an assist so if you are not precise with your aim then that your problem.Though knowing activision tactics it can just be the simple fact there manipulating your matches to an extent.

What a nice change of pace, thanks for the kind words and feedback!
That has been requested so it's on the list, I've brought up trying to get some user requests in recently so hopefully we'll do that That's been mentioned before but can't be done with a toggle switch, it would require two versions of the same firmware so not sure about that Thanks for the suggestion, you can prioritize them really low with the advanced SmartBOOST and it should have a similar effect. Thank you very much!

Hi guys, usually we use the forum only to expose problems but this time I wanted to congratulate you for the new firmware and the one you brought.
1-Behavioral identification, in my case, in Italy, I use many things that are only national and before were never detected by smartqos, now all those I use and have tested are classified and they are classified correctly, even many games (on PC especially) before were never detected now yes even if they are a generic "video games" or "streaming" it's fine because they are classified correctly and the qos makes sure they are prioritized.
2-the interface doesn't freeze anymore, but this also depends a bit on the various firmwares.
3-thanks for giving us the Italian language as well as other languages for other nations, every now and then I report something that can be improved but in any case 99% of things work fine.
Something I would like to see in the future:
1-the ability to set a scheduled reboot of the device
2-to be able to turn off all the lights, they really make a lot of light especially if you have the router in the same room where you sleep.
3-an option in the Qos as a real bandwidth limiter for a single device, for example, I want my friend's cell phone to not be able to use more than 5mb of bandwidth.
So Netduma team thanks for your product and support, I've been with you for 10 years now I think with the first netduma and taken all at the release, this new innovation that you have introduced is truly a functional thing especially for those activities that are not classified.

I would like to suggest the following improvements to Hybrid VPN:
1. The ability to enable and disable the VPN connection per device rule.
2. The ability to have multiple rules per device.
3. The ability to apply the VPN connection to the entire network.
4. The ability to switch between VPN configuration files.
5. The ability to enable or disable a kill switch.
Most of these improvements would decrease the amount of time spent editing VPN configuration files and device rules.

Sure, but what's the point of opening another similar topic if to date there isn't a solution, in that topic I put all the information, tests and videos but already on the R2 beta there is that problem and it has never been corrected, I just wanted to respond to the disappointed user, like me, who spent 230 euros on a router and almost nothing works.

Thanks @Netduma Fraser but I had already opened 2 posts regarding QOS complete with videos and all the information and tests that were asked of me, the last one with R3 from a month ago, you already told me that the situation will improve and the same thing was also with smartQos with r2 where I pointed out the problem with all the necessary tests but nothing has changed, beyond this I can't even update to 0.41 because even by splitting the wifi bands not all the devices are recognized for mirroring but I have them too already done all the necessary tests and qos doesn't work at all with twitch with a saturated bandwidth, to tell the truth it gives problems with all the streams which start to lose quality until they freeze as any download of some file from some client (xbox , steam, http etc) is launched it will always go at maximum speed instead of adapting, which doesn't happen with the fritzbox that I've had for 5 years, I really don't want to do the same things 100 times again (reset, check that IPv6 is off wan-lan, ppoe, cc etc which I have now learned by heart).
I will wait for the next firmware to see how things go and I hope you don't release it in a hurry and then cause other problems but that you fix the ones present which are really many, I think there's no point in having 100 things if only 10 of them work, better for this one point 1/4 of the things but that work.
For testing I put in a tp-link router that I had stopped for years just to test the qos and it works like a charm, I'm talking about a router from 6 years ago costing €30 and this is what makes me angry, a router costing €230 which it should be done specially to mitigate all the problems like qos, nat, ping etc but nothing works.

We're aware of that, don't worry it won't negatively affect you

As above, I'll pass it on so we can update the detection.

That not a bug it just the DPI incorrectly detecting the packets for the application/service. 

@Netduma FraserCould I also get access as well please

Some extremely ungrateful members in this forum. the R3 does its job.
https://clips.twitch.tv/CuteSpoopyEagleChocolateRain-Dnxo_nIk8rb5QW5p
Have patience!!! Why would you want a rushed firmware thats not ready? You guys are complaining, you think rushing them is going to make your gaming experience better?
Yes it has a couple hiccups but all pc components / consoles and software do too, why they are always updating firmware, software, and drivers... have patience
 

This isn’t true LOL. I bought a new Asus router GT-BE98 Pro. I get 2.2 gbps from my 2 gig connection. Yes, there are some issues with the firmware, but every core feature does work. I’m posting a message on Trustpilot regarding Netduma. Fraser does a great job, but the lack of transparency coupled with all the problems is a big problem for me. No official comment for Netduma, there isn’t a way to submit a ticket etc. Everyone that isn’t happy should put a review on Trustpilot and the Better Business Bureau.
 
the should releases fixes incrementally like other companies. But it appears that they cannot manage that.

Asus routers are premium routers with a stupid software. 

impossible until 2025 

@Netduma Fraser Did you guys ever think of creating a form for bug submission? Including a section with ways to reproduce a particular bug, how often it happens…basically a way to pass on more concrete information.

Logs? The logs don't show any errors. The apps fail to load altogether and have a pop up with syntax error or invalid query. Uploading logs of me connecting to my router and ddos attacks aren't going to be fruitful for a fix. So it would be a waste of time and resources to upload them. Thanks for your input but these problems are much deeper than that. Things are fundamentally not working to the point that the router doesn't even know things aren't working/loading.
Personally I feel like they should work on one thing and get it working. Send out a patch and then attempt to fix the next thing. Seems like they work on everything and nothing seems to get fixed. 

I would prefer that the R3 will use ist as a permanent storage so that there is no data loss (like Logs, data usage, ping heatmap and so on) after a powercycle…

File sharing/having it as a NAS has actually been requested so we'll look into it!

I mean come on let's be serious the only way for the product to work-ish is to deactivate every single feature you bought it for. 
I'm no dev and don't know what updating a firmware implies but from a customer POV 2 months in the current state of the product is hard to accept. Even if they only released 1 feature like hybrid VPN which was supposed to be a couple weeks after launch... Especially when they are selling probably hundreds of R3 thanks to a paid promotion video that states R3 cancels sbmm in COD and 99% of the kids that bought it are gonna end up here asking how and having "it's not a feature supported by Netduma" for an answer and no way to use a VPN.
 

Today the R3 got replaced with my old netgear router. My family have been raging about wlan dropouts, high ping and stutter for too long now. Had hopes there would be a fix coming soon but it have been months. With the old router gameplay feels snappier and no need to reset router every day. R3 works great couple of hours after reebot but after that gameplay feels like its delayd, random wlan dropouts and cant open settings without reboot. From my view the R3 belongs in the box until an fix is rolled out. its not ready for day to day use. Still got hope for the R3 in the future doh cuz its a beast the few hours it works..

I can tell you a Mod with that "Company style" response. 
Beta Tester: - How are we NOT beta testers??.... Just look at the forum. It's full of faults being raised to Netduma and basic faults too! Why couldnt your "Active beta tester team" spot the majority of them?! You are clearly blind to it. 
You mention that "all problems mentioned on the forum are known". So basically you have admitted that the router is very broken and was released early?! Thanks for confirming that. 
Yes basic router functions are broken like the local management function AKA DHCP and even loading the router GUI. I have just compared like for like. 
Please stop trying to defend the faults as you won't win against all the clear evidence on the forum. 

The other issue is the lack of transparency. Netduma as a company really did a poor job on the launch of this product. To this day no one on the Netduma leadership team has acknowledged the issues. Fraser takes care of it on these forums. It’s as if in their mind this is Ok. The R3 video’s hype’s this product to a huge extent. The company spent more effort on the video’s then the product itself. The R2 launch was much more successful.

A lot of the "issues" posted on here, are not because of different ISPs though. A lot of the issues are down to the base software on the router not functioning. Look at the DHCP issues listed. This is basic function of even a $30 router but yet Netduma cant get this right so why should be trust them to fix all the other functions not working correctly?
This router was released way too early with way too many bugs that their QC team either haven't spotted or simply ignored so they could release the router before Christmas. 
I totally get if their own "Netduma" functions need tweaks but the faults you can see all over the forums are more than this. 
I know Netduma want to take their time to fix all of these issues but answer this... why didnt they take their time to test and discover these issues and then fix these issues before releasing this? No where on the purchasing screen did it advise all of the current consumers of the R3 will be beta testing the router for them, having to provide logs for them, having to switch off functions for the router to work. 

I can't provide any ETA on updates, we provided quite a few updates since launch and the last on the last day of January but in some ways we prioritized speed as that's what people wanted, however that then introduced other issues. So now we're taking more time to be thorough and address the main issues people have reported without adding more issues. I realize that might be frustrating but in terms of making it a better product I think that is what needs to be done. 

Be aware that return process after a month of purchase might require legal steps so...
They know it's not working properly (sorry its a router nothing magical should be setup up one/twice very occasional update or settings adjustment) not a beta/dev tester for a product try this or this or this or this or that or this or that or this oh well wait for an update might fix. Its a joke, not fit for purposes even as a basic router in my opinion currently.
No eta's on fix or updates for issue just try these work arounds is crazy...be honest stuff didn't work out the way it was planned let people return useless product and who wants to play around with it let them keep it, no quibble return's for unhappy customers, we don't expect even a sorry anymore so let's part way's? 
(sorry for venting product has potential but currently it's in a failed state)