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trying to keep an open nat

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can anyone give me an easy way to remember how to keep an open nat if it changes back into moderate i have about 200 to 300 down and 35 up also to keep me in a new york server when i run any speed test apparently both keep changing to a west side server on me as well i havent been able to keep an open nat im running new duma os so trying to get use to it still but havent been able to find a way to open my nat at all?? and havent been able to stay on a new york speed test server unless i hard wire straight to modem any help please with duma or not even sure if its kaspersky thats acting a fool thanks so much i appreciate the help happy holidays for 2018 i would like to be able to keep my post if i run into any of these same problems thanks again..

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