major masingil Posted September 20, 2015 Share Posted September 20, 2015 Team, I see a substantial difference in ping on the same dedi server just by plugging my xbone directly into my Netgear Router instead of R1. I do not use the VZW Modem/Router. The Netgear router is acting as my modem. So my network set up goes: ONT>Netgear Router>Netduma R1>all other devices/switches. The only thing plugged into my Netgear Router besides the Duma is a USB printer. One of my main go-to games is Titanfall, and it plays on dedi servers. There is no P2P. When using the R1 my Ping is usually in the 50-65ms range. If I unplug my xbone cable from the R1 and plug it directly into the Netgear router my ping is reduced to the mid-20's ms every time. Is there some sort of problem initiated by using the ONT>router>router method? The first attachment is a screenshot of the initial screen showing a ping of 52ms. This is using the R1 This attachment shows a ping of 27ms. This is xbone cable connected directly to Netgear Router instead of R1 Any suggestions? I have to say, even though I stink at any ping level, it seems like my games were smoother/better hit detection/less feeling like a second behind in the Netgear @ 27ms. Link to comment Share on other sites More sharing options...
Codester Posted September 21, 2015 Share Posted September 21, 2015 Well the ONT is basically the modem. I have a cat5 cable coming from my ONT outside and it goes straight into the duma. The installer said they don't do that so I ripped out his coax and installed the ethernet. Much better than having to put their dumb router in bridge mode. Link to comment Share on other sites More sharing options...
lukasz Posted September 21, 2015 Share Posted September 21, 2015 If i understand correctly in the end you have sad that on those hihger ping ggames yousing netduma you had a lot better expirence then on that lower one? If so you have answered you question. Those test in game of xbone o ps4 test are not reaiable at all because they are simply veey in accurate you can never tell what they are showing you. So for future i would not use those as a point of reference. They are other ways to test you ping. Link to comment Share on other sites More sharing options...
major masingil Posted September 21, 2015 Author Share Posted September 21, 2015 Well the ONT is basically the modem. I have a cat5 cable coming from my ONT outside and it goes straight into the duma. The installer said they don't do that so I ripped out his coax and installed the ethernet. Much better than having to put their dumb router in bridge mode. Codester, Your Duma works connected directly to the ONT? Mine always said "Limited connection." Did you need to do anything special like wait and hour for the lease to renew for the Duma to work with the ONT? Link to comment Share on other sites More sharing options...
major masingil Posted September 21, 2015 Author Share Posted September 21, 2015 If i understand correctly in the end you have sad that on those hihger ping ggames yousing netduma you had a lot better expirence then on that lower one? If so you have answered you question. Those test in game of xbone o ps4 test are not reaiable at all because they are simply veey in accurate you can never tell what they are showing you. So for future i would not use those as a point of reference. They are other ways to test you ping. what's up Lukasz? Thanks for your input. The games this weekend without the Duma plugged in seemed better. Those examples I attached are very consistent when I experiment with/without the Duma. While I get what you're saying about them being unreliable. The experience in the games seems to show that there is some negative effect in the ping if the Duma is plugged in when dealing with these dedi servers. It seemed like I was more up to speed in games without the duma in the system. I'm still experimenting. I wonder though. Can just having the scond router in the line actually add 25-40ms in ping? Link to comment Share on other sites More sharing options...
Zennon Posted September 21, 2015 Share Posted September 21, 2015 Can just having the scond router in the line actually add 25-40ms in ping? No it would be around 1ms , have you tried a new ethernet cable between your modem and R1? Link to comment Share on other sites More sharing options...
major masingil Posted September 21, 2015 Author Share Posted September 21, 2015 No it would be around 1ms , have you tried a new ethernet cable between your modem and R1? No, But I'm using the factory one that game with the Duma. I'll try a new one though. Link to comment Share on other sites More sharing options...
Zennon Posted September 21, 2015 Share Posted September 21, 2015 yes that would be a good idea to try, let us know. Link to comment Share on other sites More sharing options...
major masingil Posted September 24, 2015 Author Share Posted September 24, 2015 Hi Zennon, I tried 2 different cables. 1 was new factory made, and I made the other. Both were cat6. All three cables worked the same. There is still an additional 25-40 ms ping when I have the R1 in the mix. As soon as I connect my xbone cable directly to the Netgear router the ping on the titanfall server is in the low to mid 20's. The only thing I can think that could make a difference would be when I take the xbone cable out of the R1, I am also disconnecting the R1 from the entire network. At this time it's just the xbox on the network. In normal operation there are 16 devices connected to the Duma. Not all are active at once. I attached a screen shot of my settings and one of the the device manager at a typical moment in time. My network speeds typically test out to be 58-59 mbps down and 45-47 mbps upload, although I'm listed as 50/50 from the ISP. I use the preemptive algorithm. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted September 24, 2015 Netduma Staff Share Posted September 24, 2015 What does an internet diagnostic on the Netduma say? Can you screen shot the 'detailed' results Link to comment Share on other sites More sharing options...
Zennon Posted September 24, 2015 Share Posted September 24, 2015 Yes please post the diagnosics as Crossy says. Could you try the reactive algorithm please. Also could you untick ipv6 etc that is in this guide Here Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 24, 2015 Administrators Share Posted September 24, 2015 Just to add, I'm not sure if titanfall hosts appear on the Geo-filter but have you pinged the host/server there and seen what it says? Link to comment Share on other sites More sharing options...
major masingil Posted September 24, 2015 Author Share Posted September 24, 2015 Just to add, I'm not sure if titanfall hosts appear on the Geo-filter but have you pinged the host/server there and seen what it says? Z- IPv6 is/was unticked Duma Internet Diagnostic XBone off Pingtest.net through R1-XBone off R1 Stats on Matchmaker Server Link to comment Share on other sites More sharing options...
major masingil Posted September 24, 2015 Author Share Posted September 24, 2015 Z- IPv6 is/was unticked Duma Internet Diagnostic XBone off Pingtest.net through R1-XBone off R1 Stats on Matchmaker Server R1 Stats connected to actual game Pingtest.net using Netgear Only Link to comment Share on other sites More sharing options...
Zennon Posted September 24, 2015 Share Posted September 24, 2015 Your average base ping time through the Netduma's diagnostics are around 25ms, (speedtest.net ping's are never accurate) what are your pings through the other router? if they are 25ms then it is the server that is showing either an incorrect ping from the game or the duma. I would say the game. Link to comment Share on other sites More sharing options...
major masingil Posted September 24, 2015 Author Share Posted September 24, 2015 I would agree. I believe the R1's measurements are better than the games, but the main question remains...why would the ping be so drastically reduced from the same matchmaking server just by removing the R1 from the network and connecting the xb directly to the Netgear router? Link to comment Share on other sites More sharing options...
Zennon Posted September 24, 2015 Share Posted September 24, 2015 The base ping through the Netduma is showing around 25ms so it should in theory be the same as your other router when connected. All cables have been replaced between the two routers and the console? Bandwidth set into the Netduma and congestion control set to 70%? Link to comment Share on other sites More sharing options...
major masingil Posted September 24, 2015 Author Share Posted September 24, 2015 The base ping through the Netduma is showing around 25ms so it should in theory be the same as your other router when connected. All cables have been replaced between the two routers and the console? Bandwidth set into the Netduma and congestion control set to 70%? Yes, Those are the settings I use. Not all the cables have been replaced. I haven't replaced the cable from the router to my xb, but that shouldn't matter because the same cable is giving the 2 different measurements. The only change is it's either connected to the R1 or the Netgear. I know the cable is good, because I have a tester that measures pin-out and transmission quality of cat5 and cat6 cables. If you look at the screen shots of the R1's measurements when connected to the matchmaking server and the actual game server; the pings actually match what I'm seeing in the original screen shots which i used to start the thread. The only problem is I can't use the R1's measuring abilities when I am connected directly to the netgear router to help, because it's no longer part of the network. Link to comment Share on other sites More sharing options...
Zennon Posted September 24, 2015 Share Posted September 24, 2015 You could use ping plotter when using the routers one at a time to see if it is an overall ping issue or just a Titanfall issue. https://www.pingplotter.com/ Enter 8.8.8.8 and trace Link to comment Share on other sites More sharing options...
major masingil Posted September 28, 2015 Author Share Posted September 28, 2015 FYI, I removed the Netgear Router from the Network and the ping reduced drastically. It was consistent with 25 ms values shown in th ping diagnostics. It turns out the R1 can be connected directly to the VZW ONT without the need for a modem in between. (as Codester had mentioned above) The ONT is actually the piece of equipment that dishes out the IP's. All I needed to do was call VZW and ask them to break the lease and the R1 fired right up. Doing this improved ping values on every game I tried. Thanks for the help Link to comment Share on other sites More sharing options...
Zennon Posted September 28, 2015 Share Posted September 28, 2015 Brilliant, I will close the thread any more issues or questions please make a new post, cheers. Link to comment Share on other sites More sharing options...
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