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NEW XR700 BETA FIRMWARE: 3.3.363


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On 8/29/2024 at 5:39 PM, Netduma Fraser said:

Alex is away at the moment but I'll chase him for this, it's likely the 700 is running an older cloud version - there isn't a singular cloud all the platforms pull from so they need to be updated manually. But yes as above that's how it should work as that's when you're actually gaming.

Hi guys,

@Netduma Alex

The traffic prio rules are still not working on XR700 as they have been working for the past years and not populating with a PlayStation 5 when u set a manual rule, COD rule or a Valorant rule. 

As u can see in the 1st picture I have been playing CoD for hours and not a single packet had been prioritized through the COD rule and have the same experience with a manual rule for COD and when playing Valorant with the Valorant rule they dont work at all not a single packet gets prioritized. Only thing that works is when u set a Games Console rule for your PS5 but then all traffic from your PS5 gets prioritized and that's not what traffic prio rules are intended for we want only prioritize the traffic that we use for gaming (not the PlayStation chatparty traffic, Discord chat traffic and other traffic that the games use while we are playing).

The 2nd picture is how it used to work since I had bought the XR700 5 years ago until a few months ago u guys changed something and all the rules dont work for PS5 neither a manual rule or a specific game rule.

Picture 1Screenshot_20241025_211304_SamsungInternet.thumb.jpg.860b7e96698442bf60c70cac7fc5662e.jpgScreenshot_20220511-161124_SamsungInternet.thumb.jpg.ecbb1246ef8f3157dcdcfabd60a726eb.jpgPicture 2 how it used to work always as you see when I used the manual rule it populates, this was the only picture I could find.

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15 minutes ago, Netduma Fraser said:

Thanks for the updated report, Alex will be deep in cloud stuff now so hopefully he can sort this pretty easily

Hi Fraser,

Thank you that you will look into it guys,

Ye I hope so, been 2 months now so I thought let me throw a reminder to you guys.

If just things could revert to how it had been working always that would be perfect

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@Netduma Fraser @Netduma Alex

Hi guys can just someone explain me why manual traffic prio rules and the COD/Valorant rule dont work anymore as before when using with a PlayStation 5.

I am asking for more then 2 months about this still haven't heard anything about a solution.

Could you guys revert whatever change there is done, because it is not good for the purpose of traffic prio rules.

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Hi all,

We've started to roll out a new DPI update to all Nighthawk Pro Gaming units. 25% of users will currently recieve this update, and that will increase to 100% by the end of the week providing we don't run into any unexpected problems.

This update will include:

  • Improved support for Black Ops 6
  • Improved support for Counter Strike 2
  • Additional games for Traffic Prioritisation
  • More Media and Work From Home protocols

Your unit will automatically download the update once it's available to you, it will check every 24 hours for a new version.

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22 hours ago, Netduma Alex said:

Hi all,

We've started to roll out a new DPI update to all Nighthawk Pro Gaming units. 25% of users will currently recieve this update, and that will increase to 100% by the end of the week providing we don't run into any unexpected problems.

This update will include:

  • Improved support for Black Ops 6
  • Improved support for Counter Strike 2
  • Additional games for Traffic Prioritisation
  • More Media and Work From Home protocols

Your unit will automatically download the update once it's available to you, it will check every 24 hours for a new version.

Hi Alex, 

But is it a fix for the problem that I described as above ? 

Will it fix that we can use manual traffic prio rules and game rules specific for our console ?

 

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23 hours ago, Mobel said:

Hi guys can just someone explain me why manual traffic prio rules and the COD/Valorant rule dont work anymore as before when using with a PlayStation 5.

Well no cloud updates were pushed to the XR700 within the last few months (except of course for the one above) so I've got no idea why it would suddenly stop working.

I can see you're in the XR700 beta cloud update group, so it's possible you recieved a bugged beta testing update. The update above should work as expected, so if you flush your DPI cloud now and try again, hopefully it starts working.

If it doesn't work, it suggests that there may be a bug with either the cloud update or the cloud update process which will need to be investigated.

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1 hour ago, Netduma Alex said:

Well no cloud updates were pushed to the XR700 within the last few months (except of course for the one above) so I've got no idea why it would suddenly stop working.

I can see you're in the XR700 beta cloud update group, so it's possible you recieved a bugged beta testing update. The update above should work as expected, so if you flush your DPI cloud now and try again, hopefully it starts working.

If it doesn't work, it suggests that there may be a bug with either the cloud update or the cloud update process which will need to be investigated.

Hi Alex,

I have noticed this problem ever since last summer around May, June as I had not been freqeuntly on this site where the XR700 is located, I was then more busy with the R3 😁

So I have to resync cloud on Device manager as always and wait a minute or two.

I will try it in an hour when I am there and let you know i may perform a factory reset as well if it doesnt work after flushing the cloud.

I will let you know if it works or not.

Thank you and cheers 

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@Netduma Alex @Netduma Fraser

After the DPI update as you can see on the picture below I played a game of CoD and a game of Valorant.

CoD is now working with manual traffic prio rules but Valorant still not working, but on the R3 it is working the Valorant rule could you please try to solve this or add the same ports for Valorant as they are on the R3 ?

Screenshot_20241105_195230_SamsungInternet.thumb.jpg.d1aba9aba2f4288d4e56cfcf21fd1cee.jpg

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I think I've mentioned this to you before but the individual services like Valorant etc was done for PC gaming, for consoles it was always that you should add it with the Games Console service. I get it once worked like that but it wasn't intended. It will prioritize the game just as well using the Games Console service. I'll talk to Alex and get his take on it also.

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45 minutes ago, Netduma Fraser said:

I think I've mentioned this to you before but the individual services like Valorant etc was done for PC gaming, for consoles it was always that you should add it with the Games Console service. I get it once worked like that but it wasn't intended. It will prioritize the game just as well using the Games Console service. I'll talk to Alex and get his take on it also.

 

I had never used the Games Console service with my XR700 always used a manual traffic prio rule or the COD rule for the past 4-5 years and it was always working.

On the R3 it is always working when I play Valorant on my PlayStation 5 as soon the match starts it is "online" the traffic on the R3 always.

I guess the ports that are being used for Valorant traffic on the R3 can be used also for the Valorant rule on the XR700 think that will solve this problem easily.

 

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On 11/5/2024 at 4:36 PM, Netduma Alex said:

Well no cloud updates were pushed to the XR700 within the last few months (except of course for the one above) so I've got no idea why it would suddenly stop working.

I can see you're in the XR700 beta cloud update group, so it's possible you recieved a bugged beta testing update. The update above should work as expected, so if you flush your DPI cloud now and try again, hopefully it starts working.

If it doesn't work, it suggests that there may be a bug with either the cloud update or the cloud update process which will need to be investigated.

Hi Alex, is there any update on this firmware? Was it pushed? Can we get a download link?

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